Q: Can I use Streann Studio to record a video podcast with guests without going live?
Hello - can I use Streann to record a podcast with guests without going live?
I want to use Streann to produce and create video content without going live for now, especially since I am still trying to learn how to use the platform.
A: Hey @slbsellshomes, yes you can! If you click "go live" and don't select any destinations, your video podcast will save a as a local recording for your eyes only!
Yes you can! And then you can put a price to it, sell it as a Video on Demand or give your "MyChannel" which is your video-website inside Studio a membership where you own the DATA and start monetizing.
Hello Gio, I was thinking of doing the same thing above about producing a video podcast. Can I create it within my account and still go live on youtube with my live stream? I'm not looking at charging or monetizing yet. Thank you
Q: I have contacted studio@streann.com multiple times I have not gotten any response regarding my purchase.
I purchased this plan under another name Live2.Social and lost access when your company change the name I purchased on app sumo lifetime i then re-purchased your top-tier lifetime plan when I seen your new name Streann Studio with the same features Plus. Someone from your company emailed me and told me they would fix the problem and I was refunded the new purchase because I had already owned the original purchase lifetime plan additionally I was asked to removed my original review which I did and added the one that's currently here now. Only to find out once again I had no access or possibly a free plan that allows me to do nothing. I've sent multiple emails since then and still nothing has changed I'm only asking for access to my purchase
I request access to the lifetime plan I purchased, initially under the name Live2.Social, through AppSumo.
Despite numerous attempts to reach out via email at studio@streann.com, I have not received a response regarding my situation. Here’s a summary of what has transpired:
I originally purchased a lifetime plan for Live2.Social via AppSumo. When your company rebranded to Streann
Q: Is the my channel app not actually included?
Tier 3 says you get a My Channel App.
But in the interface, it's asking me to pay an additional $99, $199, or $499 PER MONTH to get the app
Am I to understand that the tier 3 does only includes the browser streaming channel?
A: Hey there! If you're having issues conecting your Facebook account, you can always go live to Facebook using the the RTMP link. Watch our Youtube video of RTMP to see how it's done. Don't forget to go live to your channel with Pay-Per-View too!
Thats not real tutorials, it more like .. "this product is so awesome, see for yourself" - videoes. But true tutorials showing step for step how to, thats not really there. Like "how to stream on facebook" (the video you send me) is nowhere to be found?
Q: Can toy show me how to set up the APP?
I haven't received a reply from your support email.
I am using the Streann Studio version and have noticed that the videos are recorded with very low quality. This also happens during my live streams on Twitch, where the image appears very laggy.
I am not sure if this is due to a codec issue or how the software functions. I have a 500 mb connection, so I don't think it's a connection problem. Additionally, everything looks fine in the control panel, but the final recording and the live stream have quality and speed issues.
I appreciate any help or suggestions you can provide to resolve this situation.
I think they meant the same deal you had here, being HERE again. That's not NEARLY the same offer that you have on that page. I don't see why anyone would get that, to be honest with you.
Q: Agency and workspaces would be great!
Any plains of adding Agency sub accounts, where clients can login themselves and workspaces where we can help client manage their content? This would totally Rock!
A: This is the best message we got so far! It's exactly what we will do. We made it so simple to create templates and create their own MyChannel, but still there are people needing help with content management. Yes we will create Agency model. We also have a "Network" model, where we create a landing with ALL your Creators, when you click it will open each individual Creator channel.
Great!!! Do I need to go to the website to schedule or just email you for the demo
Q: Incorrect Commission Fee (20% Instead of 10%) for Tier 3 License - Please Assist!
I am reaching out to report an issue with the commission fee for my Tier 3 license.
I noticed that the commission fee for Pay-Per-View (PPV) is being charged at 20%, whereas it should only be 10% according to the terms for Tier 3.
My account registered with Streann Studio is: Bikebuffet@gmail.com
I have already reported this issue via email, but I have not received any response yet. Could you please look into this matter and correct the commission fee for my account?
I would greatly appreciate your prompt attention to this matter and any updates you can provide.
A: We fixed the percentages. Please contact us direct if you have any issues. We made the percentage changes because of Sumo-Lings demands. We love you guys!
Q: Request for Assistance: Incorrect Commission Rate for Tier 3 Subscription
Dear Streann Studio Support Team,
I purchased the Tier 3 license through AppSumo and was under the impression that the commission rate for this tier is 10%, as per the product description. However, I have noticed that I am currently being charged a commission rate of 20%, which does not align with the advertised terms.
Could you kindly look into this matter and rectify the commission rate on my account? If there are any additional steps or information needed from my side to resolve this, please let me know.
Thank you for your prompt assistance. I look forward to your response. Kind regards
I have the same issue. Tier 3 and commission says 20%. Asked in an email and the response was that it was going to be 10% to Tier 3 only. I am Tier 3, when I can see the change in my account?
I’ve received a response stating that the displayed fee will remain at 20%, but the actual deduction when processing payments will be reduced to 10%. I haven’t tested this myself yet, but overall, I believe the developers are actively working on resolving the issue.
Q: LTD or future fee?
I got an email today saying welcome sumolings….with other marketing copy…
And this was a portion contained in the email;
Lifetime Deal Terms 📅 Your LTD with Streann lasts 3 years, with the same renewal fee guaranteed forever—locking in this incredible value for life.
Are we paying again in 3 years for this? Please clarify deal here vs deal with the email? I have 2 tier 3s.
Hi there, if I wanted to have different shows as part of my 'channel,' would that be supportable using an AppSumo license here? What would your recommendation be to properly execute this use case?
To better clarify, let's say I have 'XYZ Channel,' and in that channel there's different shows like 'ABC Podcast,' 'DEF Show' and 'GHI Series.' They would all be independent labels but would be part of XYZ Channel.
Yes I understand that. But since you bring it up, there’s a limit to the amount of live streaming per month, yes? From what I understand it is just under 5.5 hours for tier 3. I think any professional podcaster might chafe at that limitation. Are there ways to work around this limitation while still maintaining a semblance of live streaming. Separately, is there any way to increase stream limits?
An email was sent to that address from our email domain @fitfocusmedia.com.au - I’d rather not post the full address it was sent from here for privacy reasons
I contacted app sumo explaining to them I was unable to log into my live 2 social I asked them if you had switched to the new streann.studio because it seem to be the same product with more features they told me they couldn't contact you didn't know what was going on my lifetime purchase was no more so I purchased the tier 3 of your new streann.studio they weren't able to activate it because they said I had a trial with you I explain to them I never set up a trial. They told me in order to use the new purchase I had to give a different email address so I did so. And I'm still having issues not being able to find out what plan I'm on what features I have there's nothing in the dashboard to locate this information. Regardless I have already purchased this can you please switch my account over with my tier 3 purchase on the same account.
The same account I originally play with live 2 social. Tier 3 purchase I've been with you since Sept. 23, 2022 and I would like to access the new features you have. Please help resolve this issue thank you.
The same account I originally paid for with live 2 social. Tier 3 purchase I've been with you since Sept. 23, 2022 and I would like to access the new features you have. Please help resolve this issue thank you.
Please you didn't answer my question. this is the question I ask and your answer is different. my question: Q: How to Set Up a CNAME for My Streann Studio Channel Please, what is the value for Streann Studio's default domain to configure the CNAME for my channel? I’ve tried searching for it but couldn’t find it. If you have a video tutorial on this, could you please share it with me? Thank you! lovegodfmDec 25, 2024.
This is your answer: Gio_StreannMediaInc. Dec 25, 2024 A: It's in Tier 2 and Tier 3 plans, it's included.
A: 1. unlimited people can watch your video 2. You can charge pay per view or pay per minute 3. Yes 4. Miami, 8 years in business, won Product of the Year at NAB and Patented technology. VC backed, more than 30 Streanners, 70 Million viewers touch our technology in 141 geographies. 5. We never heard of them
Q: Can I use Streann Studio to record a video podcast with guests without going live?
Hello - can I use Streann to record a podcast with guests without going live?
I want to use Streann to produce and create video content without going live for now, especially since I am still trying to learn how to use the platform.
Thanks.
Gio_StreannMediaInc.
Apr 2, 2025A: Hey @slbsellshomes, yes you can! If you click "go live" and don't select any destinations, your video podcast will save a as a local recording for your eyes only!
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Yes you can! And then you can put a price to it, sell it as a Video on Demand or give your "MyChannel" which is your video-website inside Studio a membership where you own the DATA and start monetizing.
Hello Gio, I was thinking of doing the same thing above about producing a video podcast. Can I create it within my account and still go live on youtube with my live stream? I'm not looking at charging or monetizing yet. Thank you
Q: I have contacted studio@streann.com multiple times I have not gotten any response regarding my purchase.
I purchased this plan under another name Live2.Social and lost access when your company change the name I purchased on app sumo lifetime i then re-purchased your top-tier lifetime plan when I seen your new name Streann Studio with the same features Plus. Someone from your company emailed me and told me they would fix the problem and I was refunded the new purchase because I had already owned the original purchase lifetime plan additionally I was asked to removed my original review which I did and added the one that's currently here now. Only to find out once again I had no access or possibly a free plan that allows me to do nothing. I've sent multiple emails since then and still nothing has changed I'm only asking for access to my purchase
Gio_StreannMediaInc.
Apr 2, 2025A: Hi there, sorry to hear this. Send us an email directly at studio@streann.com that is the best way to reach our team 24/7
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I request access to the lifetime plan I purchased, initially under the name Live2.Social, through AppSumo.
Despite numerous attempts to reach out via email at studio@streann.com, I have not received a response regarding my situation. Here’s a summary of what has transpired:
I originally purchased a lifetime plan for Live2.Social via AppSumo.
When your company rebranded to Streann
Q: Is the my channel app not actually included?
Tier 3 says you get a My Channel App.
But in the interface, it's asking me to pay an additional $99, $199, or $499 PER MONTH to get the app
Am I to understand that the tier 3 does only includes the browser streaming channel?
Gio_StreannMediaInc.
Apr 2, 2025A: Tier 3 includes the web browser streaming channel.
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Q: Training Training
We are leaving Belive TV and Yard. We want to use this platform but we need one on one training. Do you offer training support?
Gio_StreannMediaInc.
Apr 2, 2025A: Yes, of course! Send us an email at Studio@streann.com
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Q: Upset
How do I setup Facebook streaming it is not working and I have watch all you promo videos nothing is a tutorial
Gio_StreannMediaInc.
Apr 2, 2025A: Hey there! If you're having issues conecting your Facebook account, you can always go live to Facebook using the the RTMP link. Watch our Youtube video of RTMP to see how it's done. Don't forget to go live to your channel with Pay-Per-View too!
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Q: How does the live stream til Facebook and Youtube work?
I dont get it.
When I go to my video studio and choose destination "Facebook page" and push GO LIVE nothing happens on my Facebook page.
It is connected to my facebook page, but nothing is appearing on the page.
I can find no resources to help me solve the problem?
(The tutorials are not really tutorials, more like overview of whats possible)
And I do not always get answers when sending mails
(Today is Jan11, and I wrote a mail dec28).
Gio_StreannMediaInc.
Jan 20, 2025A: There are tutorias on our streann.studio webpage and on our YouTube page and our MyChannel on Streann Studio, see below.
https://app.streann.studio/studiotv
https://youtu.be/PU9V_T1Y55E?t=8
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Thats not real tutorials, it more like .. "this product is so awesome, see for yourself" - videoes. But true tutorials showing step for step how to, thats not really there. Like "how to stream on facebook" (the video you send me) is nowhere to be found?
Q: Can toy show me how to set up the APP?
I haven't received a reply from your support email.
Gio_StreannMediaInc.
Jan 20, 2025A: What do you need? Don't know what toy is.
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Q: recorded with very low quality
Hello,
I am using the Streann Studio version and have noticed that the videos are recorded with very low quality. This also happens during my live streams on Twitch, where the image appears very laggy.
I am not sure if this is due to a codec issue or how the software functions. I have a 500 mb connection, so I don't think it's a connection problem. Additionally, everything looks fine in the control panel, but the final recording and the live stream have quality and speed issues.
I appreciate any help or suggestions you can provide to resolve this situation.
Gio_StreannMediaInc.
Jan 17, 2025A: If your quality is low please check your connection we use HD and adaptive bit rate.
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Q: when it's come back?
hello when I get back
Gio_StreannMediaInc.
Jan 4, 2025A: Hi, we don't understand your questions.
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I think he's asking if you guys are bringing the deal back anytime soon. Some people missed it because of the holiday celebrations.
Yes we have a new deal in January, you can find it on this page: https://streann.studio/january2025/
I think they meant the same deal you had here, being HERE again. That's not NEARLY the same offer that you have on that page. I don't see why anyone would get that, to be honest with you.
Q: Agency and workspaces would be great!
Any plains of adding Agency sub accounts, where clients can login themselves and workspaces where we can help client manage their content?
This would totally Rock!
Gio_StreannMediaInc.
Dec 23, 2024A: This is the best message we got so far! It's exactly what we will do. We made it so simple to create templates and create their own MyChannel, but still there are people needing help with content management. Yes we will create Agency model. We also have a "Network" model, where we create a landing with ALL your Creators, when you click it will open each individual Creator channel.
Great vision Manny! We are with you!
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Verified purchaser
I like the idea of a "Network" model, which is what we need for my business, however, when will you guys roll in the new model?
It's ready - please schedule a demo - ask for Gio - Network model is amazing, you got vision!
Verified purchaser
Great!!! Do I need to go to the website to schedule or just email you for the demo
Q: Incorrect Commission Fee (20% Instead of 10%) for Tier 3 License - Please Assist!
I am reaching out to report an issue with the commission fee for my Tier 3 license.
I noticed that the commission fee for Pay-Per-View (PPV) is being charged at 20%, whereas it should only be 10% according to the terms for Tier 3.
My account registered with Streann Studio is: Bikebuffet@gmail.com
I have already reported this issue via email, but I have not received any response yet. Could you please look into this matter and correct the commission fee for my account?
I would greatly appreciate your prompt attention to this matter and any updates you can provide.
Gio_StreannMediaInc.
Dec 31, 2024A: We fixed the percentages. Please contact us direct if you have any issues. We made the percentage changes because of Sumo-Lings demands. We love you guys!
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Q: Request for Assistance: Incorrect Commission Rate for Tier 3 Subscription
Dear Streann Studio Support Team,
I purchased the Tier 3 license through AppSumo and was under the impression that the commission rate for this tier is 10%, as per the product description. However, I have noticed that I am currently being charged a commission rate of 20%, which does not align with the advertised terms.
Could you kindly look into this matter and rectify the commission rate on my account? If there are any additional steps or information needed from my side to resolve this, please let me know.
Thank you for your prompt assistance. I look forward to your response. Kind regards
Gio_StreannMediaInc.
Dec 23, 2024A: Yes it's 10% on Tier 3. This was changed after the Sumo-Ling community asked to change. We are honoring it.
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Verified purchaser
I sent an email to studio@streann.com on 23/12/2024 regarding this issue. Please assist in resolving it.
Can you share your email please. We will take care of you!
Verified purchaser
The email ID I use for Streann Studio is bikebuffet@gmail.com
I have the same issue. Tier 3 and commission says 20%. Asked in an email and the response was that it was going to be 10% to Tier 3 only. I am Tier 3, when I can see the change in my account?
Verified purchaser
I’ve received a response stating that the displayed fee will remain at 20%, but the actual deduction when processing payments will be reduced to 10%. I haven’t tested this myself yet, but overall, I believe the developers are actively working on resolving the issue.
Q: LTD or future fee?
I got an email today saying welcome sumolings….with other marketing copy…
And this was a portion contained in the email;
Lifetime Deal Terms
📅 Your LTD with Streann lasts 3 years, with the same renewal fee guaranteed forever—locking in this incredible value for life.
Are we paying again in 3 years for this? Please clarify deal here vs deal with the email? I have 2 tier 3s.
Thanks.
Gio_StreannMediaInc.
Dec 26, 2024A: it's a LTD on Appsumo for Tier 1, 2, 3.
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Q: Multiple Shows
Hi there, if I wanted to have different shows as part of my 'channel,' would that be supportable using an AppSumo license here? What would your recommendation be to properly execute this use case?
To better clarify, let's say I have 'XYZ Channel,' and in that channel there's different shows like 'ABC Podcast,' 'DEF Show' and 'GHI Series.' They would all be independent labels but would be part of XYZ Channel.
Gio_StreannMediaInc.
Dec 25, 2024A: You can only do ONE LIVE channel at a time. But you can have multiple Videos from different brands at the same time.
When you say shows, it's not LIVE.
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Verified purchaser
Yes I understand that. But since you bring it up, there’s a limit to the amount of live streaming per month, yes? From what I understand it is just under 5.5 hours for tier 3. I think any professional podcaster might chafe at that limitation. Are there ways to work around this limitation while still maintaining a semblance of live streaming. Separately, is there any way to increase stream limits?
Verified purchaser
Just following up on this
Q: MyApp LTD
Justing to see if there are updates on the MyApps LTD yet? Have sent an email in regards to it but haven't heard anything back
Gio_StreannMediaInc.
Dec 23, 2024A: Yes - what is your email - we can include you to the invitation only LTD. Send to studio@streann.com
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An email was sent to that address from our email domain @fitfocusmedia.com.au - I’d rather not post the full address it was sent from here for privacy reasons
Your account is enabled! Let us know if you need anything else.
Still waiting to hear back on this...
Q: Switch my account over please.
I contacted app sumo explaining to them I was unable to log into my live 2 social I asked them if you had switched to the new streann.studio because it seem to be the same product with more features they told me they couldn't contact you didn't know what was going on my lifetime purchase was no more so I purchased the tier 3 of your new streann.studio they weren't able to activate it because they said I had a trial with you I explain to them I never set up a trial. They told me in order to use the new purchase I had to give a different email address so I did so. And I'm still having issues not being able to find out what plan I'm on what features I have there's nothing in the dashboard to locate this information. Regardless I have already purchased this can you please switch my account over with my tier 3 purchase on the same account.
Gio_StreannMediaInc.
Dec 26, 2024A: Yes - we can help you - we sent you an email.
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The same account I originally play with live 2 social. Tier 3 purchase I've been with you since Sept. 23, 2022 and I would like to access the new features you have. Please help resolve this issue thank you.
Please send email to studio@streann.com so we can help you right away.
The same account I originally paid for with live 2 social. Tier 3 purchase I've been with you since Sept. 23, 2022 and I would like to access the new features you have. Please help resolve this issue thank you.
Please send email to studio@streann.com so we can help you right away.
Q: Upgrade Options
I have 2 tier - how can I upgrade w/o a total repurchase?
Gio_StreannMediaInc.
Dec 26, 2024A: please ask Appsumo for upgrade options.
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Q: Please you did not answer my question
Please you didn't answer my question. this is the question I ask and your answer is different.
my question:
Q: How to Set Up a CNAME for My Streann Studio Channel
Please, what is the value for Streann Studio's default domain to configure the CNAME for my channel? I’ve tried searching for it but couldn’t find it. If you have a video tutorial on this, could you please share it with me? Thank you!
lovegodfmDec 25, 2024.
This is your answer:
Gio_StreannMediaInc.
Dec 25, 2024
A: It's in Tier 2 and Tier 3 plans, it's included.
Please help me
Gio_StreannMediaInc.
Dec 26, 2024A: Go to Customize Channel and you have an area called Custom Domain URL.
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Q: Queries
Hello,
1. What fo you mean by guests, do you mean in tier 3 only 8 people can view video?
2. Why you mention "monetize: pay per view" twice, can I charge like $ 3 everytime someone views video on webpage?
3. How robust is screen sharing and do you plan to build additional tools like Zoom in this direction?
4. Where are you based, team size and years in business?
5. How is it different from Teyuto, a similar service?
Thanks
Gio_StreannMediaInc.
Dec 26, 2024A: 1. unlimited people can watch your video
2. You can charge pay per view or pay per minute
3. Yes
4. Miami, 8 years in business, won Product of the Year at NAB and Patented technology. VC backed, more than 30 Streanners, 70 Million viewers touch our technology in 141 geographies.
5. We never heard of them
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Q: Questions
What do you mean by PowerPoint, video sharing and video clip in this context?
Thanks
Gio_StreannMediaInc.
Dec 26, 2024A: You can share Power Point. You can upload a video in video clip and share next to you during your A/B option presentation.
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