Thanks for the recent updates! It is almost perfect for creating karaoke videos. I just can't seem to export in 4K though. After clicking the Export button, it only showed 1080p option with PRO icon showing at top right is available along with 720P option. The 4K option is grayed out with UNLIMITED PLAN ICON in the top right.
I checked the plans and it listed Tier 3 and above can export video in 4K, so can you check and fix it? Thanks!
Founder Team
Terry_SubEasy.ai
Sep 10, 2026
A: Hi there. It's very likely that your original video does not have 4K resolution.
Additionally, if your original file is an audio file (such as MP3, AAC, or FLAC), the limit for video exporting is 1080p.
Q: Pre-purchase questions: captions, zoom effects and music
Hi, I'm currently using Submagic for my short-form video editing and I'm looking to switch to SubEasy.ai. Before I subscribe a lifetime deal, I'd like to confirm a few things about your feature set.
My workflow is simple: I record videos on my phone and import them for editing. So my questions :
1. Can I upload a video file directly from my phone, and does your tool generate captions...
Founder Team
Terry_SubEasy.ai
Sep 10, 2026
A: 1. Yes, of course. You can use your browser for now, and we will have an iOS app shortly. 2. No, we do not offer these features for now, but we have another app for cutting in development. 3. Not for now, but it will be included in the 'cut app'. 4. Yes, we do. It's also a flagship feature for us: we supported it very natively and very early on, and we are doing very well in this field.
Could you please clarify the monthly usage limits for the dubbing and voiceover features?
Founder Team
Terry_SubEasy.ai
Sep 3, 2026
A: It's 25% of your plan's monthly credits. We currently rely heavily on an external service for dubbing, but we're deploying our own open source models to bring the cost down and eventually raise the limit.
Q: Tier 5 but cannot export 4K?
Hi Terry,
Thanks for the recent updates! It is almost perfect for creating karaoke videos. I just can't seem to export in 4K though. After clicking the Export button, it only showed 1080p option with PRO icon showing at top right is available along with 720P option.
The 4K option is grayed out with UNLIMITED PLAN ICON in the top right.
I checked the plans and it listed Tier 3 and above can export video in 4K, so can you check and fix it? Thanks!
Terry_SubEasy.ai
Sep 10, 2026A: Hi there. It's very likely that your original video does not have 4K resolution.
Additionally, if your original file is an audio file (such as MP3, AAC, or FLAC), the limit for video exporting is 1080p.
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Q: Minutes
Hi ! How many minutes of video subtitling is 1500 credits? AN doe the other services like dubbing etc? thanks
Terry_SubEasy.ai
Sep 10, 2026A: At lease you can have 1500 minutes with 1500 credits. And we also have dubbing services.
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Q: Pre-purchase questions: captions, zoom effects and music
Hi,
I'm currently using Submagic for my short-form video editing and I'm looking to switch to SubEasy.ai. Before I subscribe a lifetime deal, I'd like to confirm a few things about your feature set.
My workflow is simple: I record videos on my phone and import them for editing. So my questions :
1. Can I upload a video file directly from my phone, and does your tool generate captions...
Terry_SubEasy.ai
Sep 10, 2026A: 1. Yes, of course. You can use your browser for now, and we will have an iOS app shortly.
2. No, we do not offer these features for now, but we have another app for cutting in development.
3. Not for now, but it will be included in the 'cut app'.
4. Yes, we do. It's also a flagship feature for us: we supported it very natively and very early on, and we are doing very well in this field.
Share SubEasy.ai
Q: When do you plan to add lip-syncing?
Terry_SubEasy.ai
Sep 3, 2026A: We're waiting for a stronger open source model to be released so we can build on top of it.
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Q: Dubbing & voiceover
Could you please clarify the monthly usage limits for the dubbing and voiceover features?
Terry_SubEasy.ai
Sep 3, 2026A: It's 25% of your plan's monthly credits. We currently rely heavily on an external service for dubbing, but we're deploying our own open source models to bring the cost down and eventually raise the limit.
Share SubEasy.ai