SubEasy.ai Questions

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julianmasjulianmas
julianmas
May 5, 2026
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Q: COME BACK

Hello, when are you coming back?

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RupeshRupesh
Rupesh
Dec 8, 2025
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Q: Large 3.14GB video file on iMac might cause upload issues despite SubEasy.ai's 4GB support. How to resolve?

I recorded a high-resolution video on my iMac, resulting in a large file size (3.14 GB). I'm concerned about potential upload issues, as the system suggests an upgrade. However, according to a SubEasy.ai response from Terry Gu on November 4, 2024 (https://appsumo.com/products/subeasy-ai/questions/subeasyai-vs-subeasyai-plus-difference-1233690/), files up to 4GB should be supported. Can you confirm if my 3.14 GB file will upload without issues? How to resolve this issue

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RupeshRupesh
Rupesh
Dec 8, 2025
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Q: Is there a 60-min video/audio limit for AppSumo plans?

Do all AppSumo plans have a 60-minute video/audio length limit? I saw a mention of this on the SubEasy dashboard after uploading a file, but I can't find it again. I also don't see any such limitation in the AppSumo product information or Q&A section. Could you please clarify if such limit exists?

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AleitAleit
AleitPLUS
Nov 7, 2025
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Q: Separate audio file

Hi! I’d like to know more about the AI voice-over / dubbing feature. When using “Voice Swap,” is the generated AI voice only integrated into the final video (replacing the original audio), or can we also download the new voice as a separate audio file (e.g. MP3 or WAV)?
Thanks in advance for clarifying this — it would be very helpful to know for podcast and audio-only projects!

Founder Team
Terry_SubEasy.ai

Terry_SubEasy.ai

Nov 10, 2025

A: Yes you can. Just select Audio in the export panel.

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addy.rehman.uaeaddy.rehman.uae
addy.rehman.uae
Nov 6, 2025
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Q: Tier 3 but No 4K output

Hello, I am a Tier 3 user
The issue is that it no longer supports Urdu Voiceover
and
Download optionb is only 720P instead of 4K
Kindly assist

Founder Team
Terry_SubEasy.ai

Terry_SubEasy.ai

Nov 7, 2025

A: Do we have Urdu VoiceOver before?
You can download 4k only when you have 4k uploaded files. Please reach out to [email protected] for further assistance.

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