Hi. I see that in the AppSumo offer you mention that we get the ProPlan. How much storage did we get? That is not mentioned. Because on your site the Pro Plan includes 10 GB of Cloud Storage but on my SubEasy account I have 5 GB. And I already consumed it. I have the Tier 4, the maximum one, 3000 credits...and I think that the amount of storage should be different also from tier 1 till tier 4.
A: Hi, I'm sorry that AppSumo plans come with 5GB of storage regardless of the tier you choose. Regarding cloud storage, we can’t reduce costs by adding more users since we pay Microsoft monthly based on the storage used per GB. Subscription users have access to more storage because their payments are recurring. However, we’ll be introducing an add-on cloud storage option very soon to accommodate...
Say, if my videos have me as the speaker dominantly speaking English but also interspersed with sentences in Hindi or phrases in Hindi, can SUBEASY handle it nicely?
If this not yet active, is it a planned future on the roadmap? If yes, any rough ETA?
A: In this case, they will be automatically translated into English. If you prefer to stay the way they are, you can select 'multilingual' under audio language settings.
Q: How Much storage it's included ?
Hi. I see that in the AppSumo offer you mention that we get the ProPlan. How much storage did we get? That is not mentioned. Because on your site the Pro Plan includes 10 GB of Cloud Storage but on my SubEasy account I have 5 GB. And I already consumed it. I have the Tier 4, the maximum one, 3000 credits...and I think that the amount of storage should be different also from tier 1 till tier 4.
Verified purchaser
Terry_SubEasy.ai
Oct 13, 2025A: Hi, I'm sorry that AppSumo plans come with 5GB of storage regardless of the tier you choose.
Regarding cloud storage, we can’t reduce costs by adding more users since we pay Microsoft monthly based on the storage used per GB. Subscription users have access to more storage because their payments are recurring.
However, we’ll be introducing an add-on cloud storage option very soon to accommodate...
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Q: heb
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Terry_SubEasy.ai
Oct 13, 2025A: ?
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Q: Speaker speaks in multiple languages
Say, if my videos have me as the speaker dominantly speaking English but also interspersed with sentences in Hindi or phrases in Hindi, can SUBEASY handle it nicely?
If this not yet active, is it a planned future on the roadmap? If yes, any rough ETA?
Verified purchaser
Terry_SubEasy.ai
Oct 12, 2025A: In this case, they will be automatically translated into English. If you prefer to stay the way they are, you can select 'multilingual' under audio language settings.
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Not very clear. Can you kindly explain more clearly:
I produce on average 3 hour long videos each week, once.
I speak in English but intersperse with a lot of Hindi phrases and sentences.
Are you meaning to say for a single speaker if I choose multiple language then both English and Hindi will get transcribed accurately?
Whats the credit model for such tasks?
Q: Can overlay text be moved individually?
Hi team,
I have a question. I would like to place the overlay text directly below the face, so neither at the top nor at the bottom of the video.
Is that possible?
Thank you very much for your feedback!
Verified purchaser
Terry_SubEasy.ai
Oct 10, 2025A: Yes, you can. First, select "bottom," then click the small arrow and move your text to the desired position.
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Q: Voice Cloning
Hi,
is there an estimated date about when voice cloning will be available?
Thanks.
Verified purchaser
Terry_SubEasy.ai
Oct 10, 2025A: Likely this month.
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