SubEasy.ai Questions

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mycatalystchurchmycatalystchurch
mycatalystchurchPLUS
Sep 20, 2026
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Q: Help very frustrated (DUBBING)

I have tried to reach out to the support team and they keep saying that the APPSUMO credits are limited in DUBBING and TTS because it cost to much, I understand but WHERE can I find my usage? I went to tier 3 because it looked like I would need a bunch of credits to dubbing and TTS. I used the dubbing and TTS about 10 times, and now it says I am out of credits, BUT I still have 2000+ credits left....

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mickhelemickhele
mickhelePLUS
Sep 17, 2026
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Q: AI Translate

Does the Pro plan include AI Translate? Are there any limitations?
I would like to translate the audio in the videos, starting by uploading the original MP4 files.

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nic5nic5
nic5
Sep 14, 2026
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Q: Problem activating account

Hi
I have problem activating the account , please help, thanks

Founder Team
Terry_SubEasy.ai

Terry_SubEasy.ai

Sep 15, 2026

A: Please contact our support email [email protected]

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bhagsybhagsy
bhagsyPLUS
Sep 12, 2026
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Q: can we download the dubbed video ?

so can we upload a video in chinese and get it dubbed into english

add english subtitles

and download the video with subtitles and dubbed voice over ?

tier 1 and 2 can export ? yes ? just not 4k

so tier 1 and 2 can export 1080 ?

thanks

Founder Team
Terry_SubEasy.ai

Terry_SubEasy.ai

Sep 14, 2026

A: Yes, of course you can do that. You can export with tier 1 and tier 2 with 1080p max.

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25c34f47680d4c17935f561ad28b185c25c34f47680d4c17935f561ad28b185c
25c34f47680d4c17935f561ad28b185c
Sep 11, 2026
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Q: Two questions

Hi there, two questions for you...

First, do you have API documentation we can look at?

Second, does your transcription do speaker recognition?

Founder Team
Terry_SubEasy.ai

Terry_SubEasy.ai

Sep 14, 2026

A: 1. https://api.subeasy.ai/docs/
2. Yes, we do. We also just released a major update that boosts the accuracy of speaker recognition a lot.

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