Q: Send email campaign to audience based on custom value or tag
Hi it seems like this is underdevoloped...the chat bot says I can do something like send an email campaign to a custom audience based on tags, but then I question how to do it and it basically says oh wait, that functionality is not there and provides an unnecessary workaround. I can't easily create an audience to send to based on a tag or custom value? It's saying to export contacts w the tag first and reimport for the audience? Is the functionality just underdeveloped or??? I'm not sure what all the 5 star reviews are as there should be much easier paths to creating audiences/circles/tags and using them for groups/campaigns etc. Please advise. Thanks!
hello Mike , I bought suitedash through here in 2023 and put a lot of hours into learning everything and really enjoyed working with the program, afterwards I unfortunately got sick and started again, now in my new business I want to hire 3 freelancers and now I just saw that you can only work with three in tier 1 (which I then bought) is it still possible to buy more, I'm afraid I just missed the sale, or is there another solution ? Kind regards Maya
hi mike, i really took the last days to dive deep into SD to understand things. While doing this i thought that in the announcement at Appsumo GDPR compliance is mentioned. Today i wanted to create a booking form for prospects. Sitting in europe i know that we have to display a checkbox that the user accepts that gis sata is stored for the mentinoed purpose of the form. I could not find such an element and thought i should perhaps look into your terms and privacy document to check that „GDPR thing“. In your terms and conditions is written that all the data is stored on US servers which, if so this is not compliant with GDPR for europe as we have to insure that the data is stored in europe. So could you please clearify that to me? Thanks in advance carsten
We are a member of the Data Privacy Framework which was very recently established as the successor to the Privacy Shield Framework, and this enables the GDPR compliance of data as it moves from US to EU and the other signatories to this compliance agreement.
Are you sure 'we have to insure that the data is stored in europe'? As I understood GDPR you just need a written statement from the provider that they are compliant with GDPR policies and practices regarding data privacy. The data does not have to physically reside in Europe. The issue is not where it is stored, but how it is stored.
Hi Planto, A U.S. software manufacturer that is a member of the EU-U.S. Data Privacy Framework automatically meets GDPR requirements for data storage on a U.S. server, provided it is properly certified and its processing of personal data falls within the scope of this certification. However, Read full -> https://www.perplexity.ai/search/wo-durfen-mussen-daten-gespeic-DGHfo7N0Q4CpuQ04sfd8VA#2
Q: Post-Campaign Upgrades
Hello, will the post-campaign upgrades always be available for appsumo buyers or is there a specific timeframe?
This link contains links to all the other relevant articles that show/describe each area of Support Tickets. Overall, it's a very complete solution for most businesses!
Q: Send email campaign to audience based on custom value or tag
Hi it seems like this is underdevoloped...the chat bot says I can do something like send an email campaign to a custom audience based on tags, but then I question how to do it and it basically says oh wait, that functionality is not there and provides an unnecessary workaround. I can't easily create an audience to send to based on a tag or custom value? It's saying to export contacts w the tag first and reimport for the audience? Is the functionality just underdeveloped or??? I'm not sure what all the 5 star reviews are as there should be much easier paths to creating audiences/circles/tags and using them for groups/campaigns etc. Please advise. Thanks!
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Q: can i upgrade
hello Mike ,
I bought suitedash through here in 2023 and put a lot of hours into learning everything and really enjoyed working with the program, afterwards I unfortunately got sick and started again, now in my new business I want to hire 3 freelancers and now I just saw that you can only work with three in tier 1 (which I then bought) is it still possible to buy more, I'm afraid I just missed the sale, or is there another solution ? Kind regards Maya
Mike_SuiteDash
Feb 8, 2025A: Hi Maya,
Thanks for the kind words.
Please email us via help@suitedash.com and we'll try to help.
Thanks,
Mike
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Q: GDPR compliance in europe?
hi mike,
i really took the last days to dive deep into SD to understand things. While doing this i thought that in the announcement at Appsumo GDPR compliance is mentioned. Today i wanted to create a booking form for prospects. Sitting in europe i know that we have to display a checkbox that the user accepts that gis sata is stored for the mentinoed purpose of the form. I could not find such an element and thought i should perhaps look into your terms and privacy document to check that „GDPR thing“. In your terms and conditions is written that all the data is stored on US servers which, if so this is not compliant with GDPR for europe as we have to insure that the data is stored in europe. So could you please clearify that to me? Thanks in advance
carsten
Mike_SuiteDash
Feb 7, 2025A: Hi there :)
Thanks for spending time to dig in!
We are a member of the Data Privacy Framework which was very recently established as the successor to the Privacy Shield Framework, and this enables the GDPR compliance of data as it moves from US to EU and the other signatories to this compliance agreement.
https://www.dataprivacyframework.gov/list
RE: The checkbox, you can easily add this as...
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Are you sure 'we have to insure that the data is stored in europe'? As I understood GDPR you just need a written statement from the provider that they are compliant with GDPR policies and practices regarding data privacy. The data does not have to physically reside in Europe. The issue is not where it is stored, but how it is stored.
Verified purchaser
Hi Planto,
A U.S. software manufacturer that is a member of the EU-U.S. Data Privacy Framework automatically meets GDPR requirements for data storage on a U.S. server, provided it is properly certified and its processing of personal data falls within the scope of this certification. However, Read full -> https://www.perplexity.ai/search/wo-durfen-mussen-daten-gespeic-DGHfo7N0Q4CpuQ04sfd8VA#2
Q: Post-Campaign Upgrades
Hello,
will the post-campaign upgrades always be available for appsumo buyers or is there a specific timeframe?
LG
Patrick Kaldenbach
Mike_SuiteDash
Feb 7, 2025A: Hi Patrick,
There is no expiration on the Post Campaign offers.
Thanks,
Mike
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Q: Support Ticket Management
Hi there,
I'm most interested in the support ticketing features yet am having a hard time finding any documentation and/or videos around it.
Can you please point me to it?
I'd like to use suitedash to centralize customer support tickets and assign team members to the email tickets when they come in.
I'll likely purchase top tier though wanted to see it in action prior to purchasing.
Thanks
Mike_SuiteDash
Feb 5, 2025A: Sorry no video, but we do have one planned soon.
We do have extensive and complete documentation here:
https://help.suitedash.com/article/574-support-tickets-overview
This link contains links to all the other relevant articles that show/describe each area of Support Tickets. Overall, it's a very complete solution for most businesses!
Thanks,
Mike
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