northtxnorthtx
northtx
Sep 25, 2025

Q: Does each employee need a Individual Plan?

Even if we get the agency account, it seems that each employee will need the Individual Plan to access all features for their calendars. Is this correct?

Founder Team
Luka_originals

Luka_originals

Oct 14, 2025

A: Hi Sumo-lings

If you’re on the Agency Plan, you don’t need to buy separate Individual Plans for each employee. The Agency Plan already includes the ability to add multiple team members (employees) under your main account, and each of them can:

Connect their own calendars (Google, Outlook, etc.)
Have their own booking pages

Each employee will have their own login under your agency workspace — they don’t need a separate paid license.

For reference, here’s the full breakdown:
https://help.tidycal.com/article/742-team-booking-types

If you have any additional questions, please reach out to our Support team - [email protected]

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Same question here. Initiated the refund. Did not make any sense having to purchase individual plans on an agency plan?

Coming here to try and figure this out. Seems really weird. Grounds for a refund.

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