Q: Why are my Video Captures showing that my site doesn't load?
It appears that all the visitor recordings show my site isn't fully loading. How do I troubleshoot this? I don't think this is what my users see. Is it?
Founder Team
Fawwad_TruConversion
Apr 28, 2026
A: Thank you for the questions.
At the time of creating a campaign, TruConversion captures (scrapes) the page structure to map and display the customers collected data. If there are any changes in the page layout or CSS afterwards, the system may not automatically recognize those changes, which can cause display or loading issues.
Q: TruConversion tracks where buyers drop off — but what about your own listing?
I went through the AppSumo listing and couldn't find a video showing what TruConversion actually looks like in action. As someone who creates motion explainer videos for SaaS products, that gap stood out immediately.
TruConversion's whole mission is understanding why visitors don't convert. But right now buyers landing on this listing have to read through features to understand the product — and...
Founder Team
Fawwad_TruConversion
Mar 29, 2026
A: At the top there is Explainer video created by Appsumo.
Here are the resources for exploring TruConversion.
Our knowledgebase is available at http://help.truconversion.com and demo videos are available at https://www.truconversion.com/resource-center.
Hope these resources will help understanding the product, however you can reach out to support any time you may need any...
Appreciate the links — the AppSumo video is a good start, but it's built on their template, not your product's story. A custom 60-90 sec explainer built around TruConversion's specific use case will always convert better than a generic one. Here's what that looks like: behance.net/SaasCend
First.. thank you for all of your support... you and your team have been really helpful.
What is a site pulse report and where can you find them in the app?
Ta.
Founder Team
Fawwad_TruConversion
Mar 31, 2026
A: Thank you for reaching out to the TruConversion.
Site Pulse is a feature that explains how the given page is performing in the browser and where the things are lacking what you can improve. There are AI widget that can help to explain the points of improvements. This is available under tools.
It's a major service that was discontinued even if it's not refelected on the dashboard more than the "something went wrong, please contact support" banner. Do you have any plans to bring it back? It was a major service I provided my customers as a value proposition, and now i have a nice and capped Plerdy clon.
You know, this one: https://help.truconversion.com/knowledgebase/how-to-use-anonymous-visitor-tracking/
Founder Team
Fawwad_TruConversion
Mar 24, 2026
A: Thank you for the question.
For Visitor Tracking we are facing some issue with leads data base provider. The team is working on this.
i already did it, but as this answer you are not letting us know the important. Will the service be restored any time? It was present on the last Appsumo deal, but not in this one. So, is there any plan to bring it back, or are you going to finally remove it? If so, if you remove it, the summoling from the deal before this one, are we going to receive anything in exchange?
Hi, in the feature list of the tiers, I see SitePulse AI reports and Monthly credits, but I can’t find an explanation of these terms. What do SitePulse AI reports and Monthly credits mean? Thanks :-)
Founder Team
Fawwad_TruConversion
Mar 23, 2026
A: Thank you for your question.
SitePulse provides monthly reports, and the number of reports you can generate depends on your selected tier. Each tier allows a specific limit—for example, 5, 10, 25, or 50 reports per month.
For more details, please visit: https://help.truconversion.com
If you have any further questions, feel free to contact us at [email protected].
Q: Why are my Video Captures showing that my site doesn't load?
It appears that all the visitor recordings show my site isn't fully loading. How do I troubleshoot this? I don't think this is what my users see. Is it?
Fawwad_TruConversion
Apr 28, 2026A: Thank you for the questions.
At the time of creating a campaign, TruConversion captures (scrapes) the page structure to map and display the customers collected data. If there are any changes in the page layout or CSS afterwards, the system may not automatically recognize those changes, which can cause display or loading issues.
Please contact at [email protected]. Team will help to...
Share TruConversion
Q: TruConversion tracks where buyers drop off — but what about your own listing?
I went through the AppSumo listing and couldn't find a video showing what TruConversion actually looks like in action. As someone who creates motion explainer videos for SaaS products, that gap stood out immediately.
TruConversion's whole mission is understanding why visitors don't convert. But right now buyers landing on this listing have to read through features to understand the product — and...
Fawwad_TruConversion
Mar 29, 2026A: At the top there is Explainer video created by Appsumo.
Here are the resources for exploring TruConversion.
Our knowledgebase is available at http://help.truconversion.com and demo videos are available at https://www.truconversion.com/resource-center.
Hope these resources will help understanding the product, however you can reach out to support any time you may need any...
Share TruConversion
Appreciate the links — the AppSumo video is a good start, but it's built on their template, not your product's story. A custom 60-90 sec explainer built around TruConversion's specific use case will always convert better than a generic one.
Here's what that looks like: behance.net/SaasCend
Verified purchaser
Thank you for sharing. We have TruConversion demos and help videos in our resource center.
https://www.truconversion.com/resource-center/
Q: Site Pulse Reports
First.. thank you for all of your support... you and your team have been really helpful.
What is a site pulse report and where can you find them in the app?
Ta.
Fawwad_TruConversion
Mar 31, 2026A: Thank you for reaching out to the TruConversion.
Site Pulse is a feature that explains how the given page is performing in the browser and where the things are lacking what you can improve. There are AI widget that can help to explain the points of improvements. This is available under tools.
Please connect at [email protected] for more details.
Share TruConversion
just a link to a help file would be great.. thanks
Q: Visitor Tracking
It's a major service that was discontinued even if it's not refelected on the dashboard more than the "something went wrong, please contact support" banner. Do you have any plans to bring it back? It was a major service I provided my customers as a value proposition, and now i have a nice and capped Plerdy clon.
You know, this one: https://help.truconversion.com/knowledgebase/how-to-use-anonymous-visitor-tracking/
Fawwad_TruConversion
Mar 24, 2026A: Thank you for the question.
For Visitor Tracking we are facing some issue with leads data base provider. The team is working on this.
Kindly connect on [email protected] for more details.
Share TruConversion
i already did it, but as this answer you are not letting us know the important. Will the service be restored any time? It was present on the last Appsumo deal, but not in this one. So, is there any plan to bring it back, or are you going to finally remove it? If so, if you remove it, the summoling from the deal before this one, are we going to receive anything in exchange?
Q: SitePulse AI reports and Monthly credits
Hi, in the feature list of the tiers, I see SitePulse AI reports and Monthly credits, but I can’t find an explanation of these terms. What do SitePulse AI reports and Monthly credits mean?
Thanks :-)
Fawwad_TruConversion
Mar 23, 2026A: Thank you for your question.
SitePulse provides monthly reports, and the number of reports you can generate depends on your selected tier. Each tier allows a specific limit—for example, 5, 10, 25, or 50 reports per month.
For more details, please visit:
https://help.truconversion.com
If you have any further questions, feel free to contact us at [email protected].
Share TruConversion
But here https://help.truconversion.com there is literally nothing about SitePulse...
Where exactly in the TruConversion panel is this feature?