Can the tier 1 level be used on multiple sites or just 1?
Founder Team
Fawwad_TruConversion
Jul 17, 2026
A: Thank you for the questions.
3 domains can be added under tier1. User can delete and add different domains under the package limit. TruConversion also gives cross/subdomain feature means user can add primary domain tracking code on any other webiste/pages and track them under primary domain.
For setup help, feel free to visit help.truconversion.com or contact [email protected].
Hi, is this tool a good fit for wordpress / woocommerce shops to track where customers staying and leave the page? I don't have any special funnel pages, normal webpages and a lot of product pages and checkout etc. - and want to track how customer behave.
Thanks, André
Founder Team
Fawwad_TruConversion
May 11, 2026
A: Thank you for your question! 🙌
Yes — TruConversion is a great fit for WooCommerce and WordPress stores, even if you’re not using traditional funnel pages. You can track visitor behavior across normal webpages, product pages, cart pages, and checkout flows using features like heatmaps, session recordings, funnels, and form analytics.
Q: Why are my Video Captures showing that my site doesn't load?
It appears that all the visitor recordings show my site isn't fully loading. How do I troubleshoot this? I don't think this is what my users see. Is it?
Founder Team
Fawwad_TruConversion
Apr 28, 2026
A: Thank you for the questions.
At the time of creating a campaign, TruConversion captures (scrapes) the page structure to map and display the customers collected data. If there are any changes in the page layout or CSS afterwards, the system may not automatically recognize those changes, which can cause display or loading issues.
Q: TruConversion tracks where buyers drop off — but what about your own listing?
I went through the AppSumo listing and couldn't find a video showing what TruConversion actually looks like in action. As someone who creates motion explainer videos for SaaS products, that gap stood out immediately.
TruConversion's whole mission is understanding why visitors don't convert. But right now buyers landing on this listing have to read through features to understand the product — and...
Founder Team
Fawwad_TruConversion
Mar 29, 2026
A: At the top there is Explainer video created by Appsumo.
Here are the resources for exploring TruConversion.
Our knowledgebase is available at http://help.truconversion.com and demo videos are available at https://www.truconversion.com/resource-center.
Hope these resources will help understanding the product, however you can reach out to support any time you may need any...
Appreciate the links — the AppSumo video is a good start, but it's built on their template, not your product's story. A custom 60-90 sec explainer built around TruConversion's specific use case will always convert better than a generic one. Here's what that looks like: behance.net/SaasCend
Q: Tier 1 License Question
Can the tier 1 level be used on multiple sites or just 1?
Fawwad_TruConversion
Jul 17, 2026A: Thank you for the questions.
3 domains can be added under tier1. User can delete and add different domains under the package limit. TruConversion also gives cross/subdomain feature means user can add primary domain tracking code on any other webiste/pages and track them under primary domain.
For setup help, feel free to visit help.truconversion.com or contact [email protected].
Share TruConversion
Q: Why does it go to error page when I try to add a website?
Fawwad_TruConversion
Jul 16, 2026A: Thank you for the question. There may be some issue.
Please connect at [email protected]. Team will help you.
Share TruConversion
Q: Use it for product pages not funnels
Hi, is this tool a good fit for wordpress / woocommerce shops to track where customers staying and leave the page? I don't have any special funnel pages, normal webpages and a lot of product pages and checkout etc. - and want to track how customer behave.
Thanks,
André
Fawwad_TruConversion
May 11, 2026A: Thank you for your question! 🙌
Yes — TruConversion is a great fit for WooCommerce and WordPress stores, even if you’re not using traditional funnel pages. You can track visitor behavior across normal webpages, product pages, cart pages, and checkout flows using features like heatmaps, session recordings, funnels, and form analytics.
This helps you understand:
- Where visitors spend the most...
Share TruConversion
Q: Why are my Video Captures showing that my site doesn't load?
It appears that all the visitor recordings show my site isn't fully loading. How do I troubleshoot this? I don't think this is what my users see. Is it?
Fawwad_TruConversion
Apr 28, 2026A: Thank you for the questions.
At the time of creating a campaign, TruConversion captures (scrapes) the page structure to map and display the customers collected data. If there are any changes in the page layout or CSS afterwards, the system may not automatically recognize those changes, which can cause display or loading issues.
Please contact at [email protected]. Team will help to...
Share TruConversion
Q: TruConversion tracks where buyers drop off — but what about your own listing?
I went through the AppSumo listing and couldn't find a video showing what TruConversion actually looks like in action. As someone who creates motion explainer videos for SaaS products, that gap stood out immediately.
TruConversion's whole mission is understanding why visitors don't convert. But right now buyers landing on this listing have to read through features to understand the product — and...
Fawwad_TruConversion
Mar 29, 2026A: At the top there is Explainer video created by Appsumo.
Here are the resources for exploring TruConversion.
Our knowledgebase is available at http://help.truconversion.com and demo videos are available at https://www.truconversion.com/resource-center.
Hope these resources will help understanding the product, however you can reach out to support any time you may need any...
Share TruConversion
Appreciate the links — the AppSumo video is a good start, but it's built on their template, not your product's story. A custom 60-90 sec explainer built around TruConversion's specific use case will always convert better than a generic one.
Here's what that looks like: behance.net/SaasCend
Verified purchaser
Thank you for sharing. We have TruConversion demos and help videos in our resource center.
https://www.truconversion.com/resource-center/