A: Hi mark.to01, thank you for signing up!
It's a lifetime deal, we just have a limitation in the max subscription date that we can show, it will be fixed

Also, certain features like quick replies template are limited to 5. what tier do we need to increase it?

The ability to automatically link chats and CRM is limited by the plan! what tier do we need to have this feature?
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Tiers 1-3 are linked to our Standard plan, Tier 4 to Professional, here you can check the full diff https://uspacy.com/prices/