Spokk
Features
- 1 company
- 1 owner
- AI-generated reviews using feedback and answer
- Reply to feedback and send coupons
- Measure staff performance via feedback ratings
- Unlimited locations and contacts
- Send verified feedback request via SMS (users must connect their own Twilio account)
- CNAME
Questions
Q: Plan 3 or Plan 4 Question On responses per month or year
Hi,
Plan 3 has 300 respones per month = 3600 a year total for 1 company
Plan 4 has 2000 responses per year is that per company or is it for each company in the plan?
2000 / 12 = 166 per month
Why isnt plan 4 a higher response amount?
Thank you.
Review
Spokk has been praised for its seamless feedback collection and AI-generated review drafts, along with top-notch customer support. However, there are some minor hiccups such as visible branding and minor UI complexities. Despite these small issues, Spokk is considered a solid option for efficient customer feedback and review generation, with an overall rating of 4.7 and a 60-day money-back guarantee, making it worth a try.
