I placed a request for a demo walkthrough the very first day you hit the Appsumo platform. I followed up with an additional request. I have not heard back from your team as to when this would be available. I am looking to determine if your platform is a good fit for your team and upcoming clients.
Thank you Tim Schoenberg
Founder Team
asad_agencypro
Jul 4, 2026
A: Hey Tim,
1-1 demo requests depend on team's availability and can take some time.
Meanwhile can you please send any questions you have at [email protected] .
Would love to ans all questions of yours in detail.
Q: Tier 3 didn't come with Credit System and AI Credits
I grabbed T3, wanting to enable the credit module, but it doesn't seem to be an option? I can't figure out how customers can purchase credits and then purchase services with credits rather than cash. (I'm assuming that module needs to be turned on, but it's nowhere to be seen)
Also AI tokens weren't given with t3. And for AI agents etc, there seems to be no documentation around it? Keen to see...
Founder Team
asad_agencypro
Jul 3, 2026
A: Hi Josip,
All three are quick fixes :)
Credit system: It's not a module you turn on, it's a pricing type. When creating a service, on the Pricing step choose "Credit based" and set how many credits it includes. Clients purchase it, get the credits, and spend them on requests instead of paying cash. You can also add top-ups under Services > Top-up options so clients can refill credits...
1.) Welcome Back! I purchased tier 3 of your software when you came to Appsumo. When you left the AppSumo platform, your customer support was non responsive. I requested several live demos sessions and submitted questions with no answers. I would like to increase my workspace, moving to a higher tier. Have you resolved your customer support challenges?
2.) Can you explain...
Founder Team
asad_agencypro
Jul 1, 2026
A: Hey Thomas,
Great to hear from you, and thanks for sticking with us.
1. Yes — and I understand why that matters before you commit to a bigger plan. We've fixed the responsiveness bottleneck and now regularly audit our support to keep the quality high. Live 1:1 demos still depend on team availability so I can't promise those, but we're putting recorded demos together (overdue, I know)....
Q: Demo Request
Good day folks,
I placed a request for a demo walkthrough the very first day you hit the Appsumo platform. I followed up with an additional request. I have not heard back from your team as to when this would be available. I am looking to determine if your platform is a good fit for your team and upcoming clients.
Thank you
Tim Schoenberg
asad_agencypro
Jul 4, 2026A: Hey Tim,
1-1 demo requests depend on team's availability and can take some time.
Meanwhile can you please send any questions you have at [email protected] .
Would love to ans all questions of yours in detail.
Thanks
Share AgencyPro
Verified purchaser
Good day,
Thank you sending me that information. I went you your website and got the vast majority of the answers I needed through you chat on the webpage.
I have one question I was not able to find. If we purchase AI credit either through Appsumo or through your platform. Do they expire?
Q: Tier 3 didn't come with Credit System and AI Credits
I grabbed T3, wanting to enable the credit module, but it doesn't seem to be an option? I can't figure out how customers can purchase credits and then purchase services with credits rather than cash. (I'm assuming that module needs to be turned on, but it's nowhere to be seen)
Also AI tokens weren't given with t3. And for AI agents etc, there seems to be no documentation around it? Keen to see...
asad_agencypro
Jul 3, 2026A: Hi Josip,
All three are quick fixes :)
Credit system: It's not a module you turn on, it's a pricing type. When creating a service, on the Pricing step choose "Credit based" and set how many credits it includes. Clients purchase it, get the credits, and spend them on requests instead of paying cash. You can also add top-ups under Services > Top-up options so clients can refill credits...
Share AgencyPro
Q: Software Clarification Questions
Hello Support Team,
1.) Will additional credits be available once you leave Appsumo? If so, what are the prices for additional credits?
2.) Do you have current video tutorials links that you can share giving an overview of your software and your newest features?
asad_agencypro
Jul 1, 2026A: Hey
1. You can purchase additional credits anytime in the future. Right now the pricing is 1000 for 10 USD.
2. We don't have video content. Its long over due and we will work on the video content soon.
But we would love to answer any questions you might have.
thanks
Share AgencyPro
Q: Software Clarification Questions
Hello Support Team,
1.) Welcome Back! I purchased tier 3 of your software when you came to Appsumo. When you left the AppSumo platform, your customer support was non responsive. I requested several live demos sessions and submitted questions with no answers. I would like to increase my workspace, moving to a higher tier. Have you resolved your customer support challenges?
2.) Can you explain...
asad_agencypro
Jul 1, 2026A: Hey Thomas,
Great to hear from you, and thanks for sticking with us.
1. Yes — and I understand why that matters before you commit to a bigger plan. We've fixed the responsiveness bottleneck and now regularly audit our support to keep the quality high. Live 1:1 demos still depend on team availability so I can't promise those, but we're putting recorded demos together (overdue, I know)....
Share AgencyPro
Q: MCP Integration
Will this be available for all tiers or just certain ones?
asad_agencypro
Jun 30, 2026A: Hey Strak,
Great question! MCP works on top of our API, so it'll be available on the tiers that include API access — currently Tier 3 and above.
Share AgencyPro