Hello, as I asked in my support ticket from two weeks ago (disable invoice sending [#205]), can you please help me disable the automatic invoice sending for subscriptions? A client complained that they received two invoices for the same service.... #INV-2026020002 #INV-2026020003 Can you please reply to my support ticket too?
Thanks
Founder Team
asad_agencypro
Edited Feb 20, 2026
A: Hey Catalin,
The issue you reported two weeks ago was taken care of. In case of online payments, we now send just receipt and not the invoice to avoid confusion.
About other issue that you reported 3 days ago, our team just got back to you on that.
I saw people on feb 2 reviewing it which means this tools was available few days ago is there anyway to get it back on appsumo? The pricing is really high on the product page as a solo designer i really can't afford it with that price. Thank you
Hello, I can't find the Stripe and PayPal integrations. Only see Live Chat, Slack, and Zapier in the Settings > Integrations tab. What am I doing wrong? Thank you
Founder Team
asad_agencypro
Feb 4, 2026
A: Hey
Should be under workspace settings > modules > payments and billing.
Hi, I bought tier 3 and got everything set up, including my Domain CNAME and Email SMTP. The SMTP works great, but the CNAME isn't working correctly my DNS is on Cloudflare. I've tried both Proxied and DNS-only settings, but the public links I created for services are still not working. Thanks.
Q: Bug creates two invoices instead of one
Hello, as I asked in my support ticket from two weeks ago (disable invoice sending [#205]), can you please help me disable the automatic invoice sending for subscriptions? A client complained that they received two invoices for the same service....
#INV-2026020002
#INV-2026020003
Can you please reply to my support ticket too?
Thanks
asad_agencypro
Edited Feb 20, 2026A: Hey Catalin,
The issue you reported two weeks ago was taken care of. In case of online payments, we now send just receipt and not the invoice to avoid confusion.
About other issue that you reported 3 days ago, our team just got back to you on that.
Thanks
Please have a look.
thanks
Share AgencyPro
Q: When will this deal be available again please!
I saw people on feb 2 reviewing it which means this tools was available few days ago is there anyway to get it back on appsumo? The pricing is really high on the product page as a solo designer i really can't afford it with that price. Thank you
asad_agencypro
Feb 10, 2026A: Hey
Please reach out to us at [email protected]
Thanks
Share AgencyPro
Q: Can't find Stripe and PayPal?
Hello,
I can't find the Stripe and PayPal integrations. Only see Live Chat, Slack, and Zapier in the Settings > Integrations tab.
What am I doing wrong?
Thank you
asad_agencypro
Feb 4, 2026A: Hey
Should be under workspace settings > modules > payments and billing.
Thanks
Share AgencyPro
Q: chat on homepage down - is agencypro down?
is there a url to check if agencypro client portal is down? This site can’t be reached
my.agencypro.app took too long to respond.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_TIMED_OUT
asad_agencypro
Jan 17, 2026A: Hey
We did face some unexpected downtime but should be up and running now.
Thanks
Share AgencyPro
Verified purchaser
thanks!
Q: Can you pls fixed CNAME on your end?
Hi, I bought tier 3 and got everything set up, including my Domain CNAME and Email SMTP. The SMTP works great, but the CNAME isn't working correctly my DNS is on Cloudflare. I've tried both Proxied and DNS-only settings, but the public links I created for services are still not working. Thanks.
asad_agencypro
Jan 6, 2026A: I can see its all good on your end now.
Thanks
Share AgencyPro
everything works fine now