Q: questions for multilanguage e-commerce integration (1/2)
We are evaluating the tool for a multilanguage e-commerce website and would appreciate your clarification on a few pre-purchase questions. Our site is available in English and Italian, with URLs structured as domain.com/en and domain.com/it
1. Is it possible to display a short text next to the chat icon such as “Ask our experts”, and have this text change automatically according to the visitor’s...
Just bought it. How can I make the widget multilingual? And is there a way to add AI chatbot to the live chat?
Founder Team
Andrew_AnyChat
Jan 15, 2026
A: Widget is multilingual by design. It switches to the browser language automatically.
Yes, you can connect an AI chatbot to the live chat. You need to create an assistant (to train the bot with your data). Then you can use a chat flow template to use that assistant in the chat flow.
Q: questions for multilanguage e-commerce integration (2/2)
5.When a visitor starts or replies to a conversation, can the agent receive a real-time alert or notification (email, browser, or in-app)?
6.If an agent does not reply within a defined number of seconds, can an AI assistant automatically send a reply to the visitor?
7.Can the integration code be configured to load only after the page has fully completed loading?
8.If visitors do not interact...
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Q: questions for multilanguage e-commerce integration (1/2)
We are evaluating the tool for a multilanguage e-commerce website and would appreciate your clarification on a few pre-purchase questions. Our site is available in English and Italian, with URLs structured as domain.com/en and domain.com/it
1. Is it possible to display a short text next to the chat icon such as “Ask our experts”, and have this text change automatically according to the visitor’s...
Share AnyChat
Q: ☰ Menu customization
Would it be possible to reorder the items in the left menu?
Maybe it wouldn't be complicated to implement something like this.
Andrew_AnyChat
Jan 15, 2026A: Yes, we will implement this option.
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Verified purchaser
🤔
Canva, for example, can provide inspiration on how to do this.
Verified purchaser
Great 👍
This will improve work comfort.
Verified purchaser
@Andrew This one would be great too! ✌
Q: AI assistants Providers any plan to support others platform?
Is there a plan for the AI assistant use other providers, such as OpenRouter or Ollama?
Instead of current OpenAI API only.
Andrew_AnyChat
Jan 15, 2026A: Hello.
"AI assistants" is an API provided solely by OpenAI. That's why we can't implement similar functionality for other platforms.
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Q: 2 questions
Just bought it. How can I make the widget multilingual? And is there a way to add AI chatbot to the live chat?
Andrew_AnyChat
Jan 15, 2026A: Widget is multilingual by design. It switches to the browser language automatically.
Yes, you can connect an AI chatbot to the live chat. You need to create an assistant (to train the bot with your data). Then you can use a chat flow template to use that assistant in the chat flow.
Share AnyChat