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Q: Question about Webhook and Database Integration with AnyChat for WhatsApp Business API

Dear Andrew,

I currently provide a service where my clients can get product information on WhatsApp by entering an item number. At the moment, I’m using www.wati.io to connect to the WhatsApp Business API, and I use their webhook feature to link incoming messages to my database and return product details.

If I purchase AnyChat, will I be able to set up a similar workflow? Specifically, does AnyChat support webhook & Whatsapp Business Api integration method that would let me connect incoming WhatsApp messages to my database and send automated replies with product information?

Thank you!

ALEX47874PLUSJul 6, 2025
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Q: WhatsApp QR get voice notes transcription

Can i get voice notes transcription in WhatsApp QR channel?

kennypurnomoJul 5, 2025
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Andrew_AnyChat

Andrew_AnyChat

Jul 5, 2025

A: Hello.
No, it's not possible

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Q: I didn't get agency setting what can I do Now?

nurnobi.kuetPLUSJul 3, 2025
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Andrew_AnyChat

Andrew_AnyChat

Jul 3, 2025

A: This question was resolved within the live chat support.

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Q: Can I embed via iFrame?

Is this software allowed to ember in any CRM in the menu side via Embed for example i want to add this to Go High Level so my clients can use this but as i can see currently it is not allowing to embed this tool.

LifeisKalkiJul 3, 2025
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Andrew_AnyChat

Andrew_AnyChat

Jul 3, 2025

A: No, at this moment our security rules do not allow embedding the dashboard into another website. We will add this option soon.

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Q: Anychat + WBizTool = CS automation Heaven

Hi Andrew!
There's a tool here on Appsumo called WbizTool, is an alternative to Whatsapp Api, enabling outgoing messages based on triggers (basically enables to do automation with our own number without needing api or losing or whatsapp phone account).

I think a native integration with Anychat will give you not only superpowers but the one of a kind differential.

Would you have a look and let me know if you think this is something we can have?

goePLUSJul 2, 2025
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Andrew_AnyChat

Andrew_AnyChat

Jul 3, 2025

A: We will look into this matter.

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