The AnyChat app is full of amazing features. It would be great if we had a Facebook channel as a user group to help each other with setups, tips on flows and more...
A: Hello. Sorry for the delay. Upcoming CRM will allow you to track: - contacts - tickets - tasks - meetings The early version of the CRM will be released on 9-10 Feb (unfortunately we are forced to reschedule the release date again). In the first release, leads will be passed to CRM from LiveChat and all live chat integrations are available now (Telegram, WhatsApp, Viber, etc...). At this moment we don't have an integration with ActivePieces. We are planning to add more integrations in the future.
And yes.. andrew kept his promise. Anychat is the best of the best deal !!!! GEM
Q: Stacking Codes
I haven't activated the LTD yet and would like to change to a higher tier. Should I request on the original LTD and purchase the new tier, or can I upgrade to a higher tier after activating the original one?
Can I achieve this use case? I have built this in Claude projects but am looking for an independent chat front-end intermediary. 1) Implement AnyChat single chatbot on wordpress site 2) Train it to intermediate the writing of a blog article for someone. 3) Anychat takes all knowledge and training docs and feeds AI LLM with a system to publish, and provides custom internal prompt as well as an initialization prompt that is triggered by a command in the chat bot message box. 4) The knowledge files relate to each other, along with the initialization prompt, to form a program. Anychat interacts with an LLM that digests these files, trains on them and knows how to do the work. Anychat is just the intermediary relying on instructions, prompts, and outputs. 5) Anychat can retrieve or submit inputs and outputs (artifacts, mark down, html, text)
Q: Can we do Flows? Per example sending a message on Instagram when someone give us a like or comments the post.
If we can do flows based in social media interactions. Per example someone gives us a like then automatically gets a message, in that message the bot asks a question about if liked the product and will like to listen and then when replied yes get the link for it.
Yes, we have it in our roadmap. We will integrate FB and IG comments in Q3 of this year.
Q: Autoresponder
Hi, loving this app so far! Is there an easy way to setup an autoresponder? I've setup my SMTP but I don't see an option for email action other than sending to my client list. Thanks!
A: Yes, you can set up telegram integration here https://anychat.one/settings/integrations and then enable telegram notifications in your account https://anychat.one/app/account/notifications
As an intermediate you should create a clone to the product roadmap and enable a form to submit product request. If you consider this is a good thing to go, you request to the team. Is always important as a white label to handle the client part as the Anychat team is your technical partner. Hope it helps.
Absolutely, this certainly helps. Is there a specific tool to help me clone the product roadmap? Yes, I will prepare my own product feedback on Notion or Trello.
Q: Hey man you're great!
Amazing work. I wanted to ask you, how does anychat handle trained data. Can we train on a website and such or an excel? And how can we make sure the answers are as accurate as possible
A few weeks ago read and write into a Google Sheet was release as a chatbots/flows funtionality, I havent tested and there's not docs on it yet. But I guess you can give it a try and see if it fits what you need or wait for the tutorial. =)
This is THE question everyone is looking for. Andrew, can you make it possible to upload pdf docs or website urls so the bot is trained on that like CX genie? Text prompt only is not enough.
Q: AI Assistant, agents, voice an roadmap related tools.
Hi team.. a few questions.. 👉 AI Voice Agents: I've seen your reply this is in progress, are you using any particular tool or it will be a built-in? 👉 Enable OpenRouter api key for agents, currently only accept ChatGPT api key and models. 👉 Booking: Currently in progress on roadmap, is an external tool or a built-in tool? for appointments scheduling? if so, please make it 2-way-sync, with Google Calendar (also on roadmap) as is the only tool that works with almost any software and AI. 👉 Translation: I would love to help but I have no idea how to use a GitHub repository. Can you plese make a video so the community can help with translation? =) 👉 Ecommerce integration: (rooting for this) it will be able to handle .XML link as Google Shopping, FB, IG and most stores handle the realtime catalogue centralized file.
I'm not sure if this is clearly stated, but just want to know if your system include AI chat so that visitors can chat with the AI bot after business hours.
Can this be used in any platform like Webflow, Squarespace and Wordpress?
A: Hello Absolutely, we offer AI features. You can integrate Anychat with any platform that supports embedding code into a webpage. Additionally, you can utilize it without a website, serving as a shared inbox for social media platforms.
Can you be more specific with your AI answer please. What are the features, workflows etc? Can you implement AI agents? I'm assuming no, not with LTD pricing, is unlikely to be sustainable
It does include the AI as a chatbot as a part of a workflow. The tool is super powerful so you can train an AI assistant on you knowledge and training and enable as part of a chatflow. AI assistants currently only works with ChatGPT api key. You can only perform actions inside the chatflow, as far as I know there's no webhook action for the chatflow.
Q: How to add buk contacts?
Hello I bought this app a couple days ago. I have 2000+ contacts and it's really difficult to be added one by one. Do you provide an API or a way to add the contacts in the system?
Q: Conversational trigger capabilities for website and which LLM is integrated for AI chatbots?
Does anychat unlimited agency plan offer conversational trigger capabilities for website, for example, if a user lands on a website, the website chatbot should trigger in few seconds of interaction. And which LLM is integrated for AI Chatbots? Are you planning to add AI agents to the plans too?
Yes, you can create a separate workspace for each of your clients. However, please be aware that your clients will not be able to access the dashboard using their own credentials.
Alternatively, with the Agency plan, you have the option to create distinct accounts for each of your clients.
Q: Chat conversations vs. Bot conversations?
Can you help me to understand, please:
After registering and applying the license my usage limits show:
"Chat conversations / month" = unlimited.
"Bot-driven conversations / month" = 2.500.
What is one or the other? The difference is not described in the AppSumo offer text, or the official documentation on your site.
Thanks.
Andrew_AnyChat
Apr 15, 2025A: Hello.
"Chat conversations / month" - chats handled by humans.
"Bot-driven conversations / month" - chats handled by chat flow(s).
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Q: Community
The AnyChat app is full of amazing features. It would be great if we had a Facebook channel as a user group to help each other with setups, tips on flows and more...
Andrew_AnyChat
Apr 15, 2025A: Hello.
Yes, we will provide community channel soon.
Share AnyChat
Q: Hi Andrew, I have asked this question before, but I did not get an answer, I am asking again.
Please provide answers.
Can you please share the details of the planned CRM (What will it track) and when this is likely to be ready?
Will leads from the different social platforms be integrated into the CRM?
Thank you.
Any integration with Activepieces?
Andrew_AnyChat
May 14, 2024A: Hello.
Sorry for the delay.
Upcoming CRM will allow you to track:
- contacts
- tickets
- tasks
- meetings
The early version of the CRM will be released on 9-10 Feb (unfortunately we are forced to reschedule the release date again). In the first release, leads will be passed to CRM from LiveChat and all live chat integrations are available now (Telegram, WhatsApp, Viber, etc...).
At this moment we don't have an integration with ActivePieces. We are planning to add more integrations in the future.
Share AnyChat
Ok, thank you.
Verified purchaser
👍
And yes.. andrew kept his promise. Anychat is the best of the best deal !!!! GEM
Q: Stacking Codes
I haven't activated the LTD yet and would like to change to a higher tier. Should I request on the original LTD and purchase the new tier, or can I upgrade to a higher tier after activating the original one?
Andrew_AnyChat
Apr 10, 2025A: Hello.
You can just buy more codes and redeem them under your existing account.
Share AnyChat
Q: Agent capability
Can I achieve this use case? I have built this in Claude projects but am looking for an independent chat front-end intermediary.
1) Implement AnyChat single chatbot on wordpress site
2) Train it to intermediate the writing of a blog article for someone.
3) Anychat takes all knowledge and training docs and feeds AI LLM with a system to publish, and provides custom internal prompt as well as an initialization prompt that is triggered by a command in the chat bot message box.
4) The knowledge files relate to each other, along with the initialization prompt, to form a program. Anychat interacts with an LLM that digests these files, trains on them and knows how to do the work. Anychat is just the intermediary relying on instructions, prompts, and outputs.
5) Anychat can retrieve or submit inputs and outputs (artifacts, mark down, html, text)
Share AnyChat
Q: Can we do Flows? Per example sending a message on Instagram when someone give us a like or comments the post.
If we can do flows based in social media interactions. Per example someone gives us a like then automatically gets a message, in that message the bot asks a question about if liked the product and will like to listen and then when replied yes get the link for it.
Andrew_AnyChat
Apr 4, 2025A: Hello.
At this moment, we do not track post comments or reactions on Instagram and Facebook.
Share AnyChat
Verified purchaser
Andrew, are there any plans to put this feature on the roadmap?
Yes, we have it in our roadmap. We will integrate FB and IG comments in Q3 of this year.
Verified purchaser
Any plans to add it?
Yes, we have it in our roadmap. We will integrate FB and IG comments in Q3 of this year.
Q: Autoresponder
Hi, loving this app so far! Is there an easy way to setup an autoresponder? I've setup my SMTP but I don't see an option for email action other than sending to my client list. Thanks!
Share AnyChat
Q: Message history
1 - In the integration with WhatsApp, where are the messages saved?
2 - Is there a limit to the amount of space for storing messages? I ask this because some customers have a high volume of messages
3 - Is it possible to view the history of previous conversations from WhatsApp and other integrations?
Andrew_AnyChat
Apr 4, 2025A: Hello.
1 - the messages are stored on our side.
2 - no, there is no limit of space
3 - yes, we are keep all conversation history
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Verified purchaser
Top!!!
Q: When will ltd deal end?
Hi anychat team. Any update on when will ltd deal end?
Whit everything unlimited on tier 3. Will it be sustainable for long run?
Andrew_AnyChat
Apr 4, 2025A: We don't have a concrete date.
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Q: Just got tier 1 to test
Just got tier 1 to test; Can I setup this when someone sends a message on the chat, that message to appear on my telegram?
Andrew_AnyChat
Apr 4, 2025A: Yes, you can set up telegram integration here https://anychat.one/settings/integrations and then enable telegram notifications in your account https://anychat.one/app/account/notifications
Share AnyChat
Q: can I add deepseek api?
Andrew_AnyChat
Apr 4, 2025A: Hello.
Yes, you can use DeepSeek with OpenRouter. However, please note that AI assistants only work with OpenAI at this moment.
Share AnyChat
Verified purchaser
You can use OpenRouter to enable any model you need =)
Q: How can we show product roadmap to our clients?
Some clients want to submit product requests. Given that we have whitelabeled the software under our brand, how can they view product roadmaps?
Andrew_AnyChat
Apr 4, 2025A: We will provide this functionality later.
Share AnyChat
Verified purchaser
As an intermediate you should create a clone to the product roadmap and enable a form to submit product request. If you consider this is a good thing to go, you request to the team. Is always important as a white label to handle the client part as the Anychat team is your technical partner. Hope it helps.
Verified purchaser
Absolutely, this certainly helps. Is there a specific tool to help me clone the product roadmap? Yes, I will prepare my own product feedback on Notion or Trello.
Q: Hey man you're great!
Amazing work. I wanted to ask you, how does anychat handle trained data. Can we train on a website and such or an excel? And how can we make sure the answers are as accurate as possible
Andrew_AnyChat
May 16, 2024A: Hello.
Sorry for the delay.
At this moment you can only train a chatbot with text instructions.
Share AnyChat
Verified purchaser
Is it possible to train with google sheets or excel now?
Verified purchaser
A few weeks ago read and write into a Google Sheet was release as a chatbots/flows funtionality, I havent tested and there's not docs on it yet. But I guess you can give it a try and see if it fits what you need or wait for the tutorial. =)
Verified purchaser
This is THE question everyone is looking for. Andrew, can you make it possible to upload pdf docs or website urls so the bot is trained on that like CX genie? Text prompt only is not enough.
Verified purchaser
You can by training an assistant and later attach as a flow in any of your chatflows https://anychat.one/settings/assistants
Verified purchaser
Yes, this would really help
Q: AI Assistant, agents, voice an roadmap related tools.
Hi team.. a few questions..
👉 AI Voice Agents: I've seen your reply this is in progress, are you using any particular tool or it will be a built-in?
👉 Enable OpenRouter api key for agents, currently only accept ChatGPT api key and models.
👉 Booking: Currently in progress on roadmap, is an external tool or a built-in tool? for appointments scheduling? if so, please make it 2-way-sync, with Google Calendar (also on roadmap) as is the only tool that works with almost any software and AI.
👉 Translation: I would love to help but I have no idea how to use a GitHub repository. Can you plese make a video so the community can help with translation? =)
👉 Ecommerce integration: (rooting for this) it will be able to handle .XML link as Google Shopping, FB, IG and most stores handle the realtime catalogue centralized file.
Share AnyChat
Q: Do you have AI powered chat function?
I'm not sure if this is clearly stated, but just want to know if your system include AI chat so that visitors can chat with the AI bot after business hours.
Can this be used in any platform like Webflow, Squarespace and Wordpress?
Thank you.
Andrew_AnyChat
Mar 21, 2025A: Hello
Absolutely, we offer AI features. You can integrate Anychat with any platform that supports embedding code into a webpage. Additionally, you can utilize it without a website, serving as a shared inbox for social media platforms.
Share AnyChat
Can you be more specific with your AI answer please.
What are the features, workflows etc?
Can you implement AI agents?
I'm assuming no, not with LTD pricing, is unlikely to be sustainable
I am wondering the same thing, and its not clear in the answers
Verified purchaser
It does include the AI as a chatbot as a part of a workflow. The tool is super powerful so you can train an AI assistant on you knowledge and training and enable as part of a chatflow.
AI assistants currently only works with ChatGPT api key.
You can only perform actions inside the chatflow, as far as I know there's no webhook action for the chatflow.
Q: How to add buk contacts?
Hello I bought this app a couple days ago. I have 2000+ contacts and it's really difficult to be added one by one. Do you provide an API or a way to add the contacts in the system?
Andrew_AnyChat
Mar 31, 2025A: Hello!
In the upcoming update, scheduled for April 2nd, you'll have the ability to import contacts using a CSV file.
Share AnyChat
Q: Any future roadmap for UI UX improvements?
Do you have any immediate plans to enhance UI and UX improvements? If so, what features would you be incorporating?
Share AnyChat
Q: Conversational trigger capabilities for website and which LLM is integrated for AI chatbots?
Does anychat unlimited agency plan offer conversational trigger capabilities for website, for example, if a user lands on a website, the website chatbot should trigger in few seconds of interaction. And which LLM is integrated for AI Chatbots? Are you planning to add AI agents to the plans too?
Share AnyChat
Q: Hello with the mutisite option, can i use the app for each website of my clients? I am a solo preneur
Andrew_AnyChat
Mar 28, 2025A: Hello.
Yes, you can create a separate workspace for each of your clients. However, please be aware that your clients will not be able to access the dashboard using their own credentials.
Alternatively, with the Agency plan, you have the option to create distinct accounts for each of your clients.
Share AnyChat
Q: How to connect and activate anychat plugin in wordpress site
Hi,
How to connect and activate anychat plugin in wordpress site please give me step by step documentation or page link
Thank you
Andrew_AnyChat
Mar 26, 2025A: Hello.
Please check this video https://youtu.be/SE4_m30BJtw
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