Q: Friendly check-in: Following up on white-label tickets
Hello! I hope you are having a wonderful week. I am writing to kindly follow up on a couple of support tickets I submitted regarding the white-label setup process. I completely understand how busy your support queue can get, and sometimes messages might slip into spam or experience delays, so I wanted to gently check in to make sure my inquiries reached your team. Could you please take a brief...
Years ago I used BoldChat, which had a feature I found very useful: as an agent, I could see anonymous visitors browsing my website in real time. A visitor did not need to click a chat button or start a conversation first. From the operator dashboard, I could select a particular visitor and manually initiate a chat with them. A message/invitation would then appear to that...
Q: 🔑Please add support for two-factor authentication (2FA/U2F) using FIDO2,
Passkeys and hardware security keys, such as YubiKey.
Founder Team
Andrew_AnyChat
Oct 17, 2026
A: We already support traditional two-factor authentication (2FA) using apps like Google Authenticator. We will also consider implementing FIDO2 support.
Q: ChatFlow publicly reply to the comment and then send DM
Can a ChatFlow publicly reply to the comment (e.g. ‘Sent! Check your DMs’, with a few random variations) before the Comment-to-DM goes out? If not, is it on the roadmap and when?
Founder Team
Andrew_AnyChat
Oct 15, 2026
A: No, Anychat can only reply directly with DM, but can’t post comments
Q: Friendly check-in: Following up on white-label tickets
Hello! I hope you are having a wonderful week. I am writing to kindly follow up on a couple of support tickets I submitted regarding the white-label setup process. I completely understand how busy your support queue can get, and sometimes messages might slip into spam or experience delays, so I wanted to gently check in to make sure my inquiries reached your team. Could you please take a brief...
Share AnyChat
Q: Question about proactive website live chat
Hello AnyChat team,
Years ago I used BoldChat, which had a feature I found very useful: as an agent, I could see anonymous visitors browsing my website in real time. A visitor did not need to click a chat button or start a conversation first.
From the operator dashboard, I could select a particular visitor and manually initiate a chat with them. A message/invitation would then appear to that...
Share AnyChat
Q: When use Comment-to-DM automation feature, It asks for post IDS
When use Comment-to-DM automation feature and start with event trigger it asks for posts ID and this feature is not working. No DM is sending
Share AnyChat
Q: 🔑Please add support for two-factor authentication (2FA/U2F) using FIDO2,
Passkeys and hardware security keys, such as YubiKey.
Andrew_AnyChat
Oct 17, 2026A: We already support traditional two-factor authentication (2FA) using apps like Google Authenticator. We will also consider implementing FIDO2 support.
Share AnyChat
Q: ChatFlow publicly reply to the comment and then send DM
Can a ChatFlow publicly reply to the comment (e.g. ‘Sent! Check your DMs’, with a few random variations) before the Comment-to-DM goes out? If not, is it on the roadmap and when?
Andrew_AnyChat
Oct 15, 2026A: No, Anychat can only reply directly with DM, but can’t post comments
Share AnyChat