Could you kindly respond to the questions below as well: 1. In the Growth Plan, what is the meaning of Unlimited Workspaces? (Can I sell the workspace to my clients? If yes, then what is the difference between the Growth Plan and the Agency Plan? If not, what is the use of the unlimited Workspace?
2. I see that we can integrate the WhatsApp Business API. May I know the features available? 2.1....
Founder Team
Andrew_AnyChat
Mar 4, 2026
A: Hello. 1 - Growth plan is not an Agency plan. You can't resell workspaces. All workspaces are listed under the same account. So that account will have a single login. Hovewer you can use an unlimited number of workspaces to manage all your businesses (each in a separate workspace).
2. WhatsApp API includes all features for conversations (send and receive messages, media, files, ACK of the...
A: Hello. I recommend watching this video https://youtu.be/c9lOFwEXAkc?si=02CZNWSx3mI7Gg1f to answer most questions about the agency settings and functionality.
I am using anychat and I think it is great. I have 2 agents and I am the Admin. I understand that Agents are able to see all chats.
1 - Is there an option to ONLY allow them to see chats ( threads ) assigned to them? If so, how and where can I set this permission? 2 - Is there a way to autoassign chats ( threads ) based on Tags or Icebreakers on all 3 channels, FB, IG and Live Chat? 3 - Can...
I tested adding a form before the chat starts, but If I do, agents are note able to see the chat when on the mobile application. I had to deactivate the feature. Answering my own questions since I have not gotten a reply: 1-Yes! in the agent profile there is a down arrow to set this. 2-I don't know. yet 3-Testing 4-I don't know 5-I don't know. Please answer my questions as you did in newer posts
Q: Few More Details
Could you kindly respond to the questions below as well:
1. In the Growth Plan, what is the meaning of Unlimited Workspaces? (Can I sell the workspace to my clients? If yes, then what is the difference between the Growth Plan and the Agency Plan? If not, what is the use of the unlimited Workspace?
2. I see that we can integrate the WhatsApp Business API. May I know the features available?
2.1....
Andrew_AnyChat
Mar 4, 2026A: Hello.
1 - Growth plan is not an Agency plan. You can't resell workspaces. All workspaces are listed under the same account. So that account will have a single login. Hovewer you can use an unlimited number of workspaces to manage all your businesses (each in a separate workspace).
2. WhatsApp API includes all features for conversations (send and receive messages, media, files, ACK of the...
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Q: Is agency plan same as Growth Plan?
Is agency plan same as Growth Plan or do we need to buy anything extra for Agency Plan?
Andrew_AnyChat
Mar 4, 2026A: Hello.
No, Growth is not an Agency plan. We have not offering an agency plan since 16 Feb of this year.
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Q: Agency setup help
Do you have agency setup help that I can pay for?
Andrew_AnyChat
Mar 2, 2026A: Hello.
I recommend watching this video https://youtu.be/c9lOFwEXAkc?si=02CZNWSx3mI7Gg1f to answer most questions about the agency settings and functionality.
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Verified purchaser
Thanks
Q: Include monthly credits
Hi,
I bought Tier 3 a year ago, and you told me you where going to add monthly credits, is this still actually and if yes, when?
Best,
Marcus
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Q: Agent Permissions and other Questions
I am using anychat and I think it is great. I have 2 agents and I am the Admin.
I understand that Agents are able to see all chats.
1 - Is there an option to ONLY allow them to see chats ( threads ) assigned to them? If so, how and where can I set this permission?
2 - Is there a way to autoassign chats ( threads ) based on Tags or Icebreakers on all 3 channels, FB, IG and Live Chat?
3 - Can...
Share AnyChat
Verified purchaser
I tested adding a form before the chat starts, but If I do, agents are note able to see the chat when on the mobile application. I had to deactivate the feature. Answering my own questions since I have not gotten a reply: 1-Yes! in the agent profile there is a down arrow to set this. 2-I don't know. yet 3-Testing 4-I don't know 5-I don't know. Please answer my questions as you did in newer posts