EU based here You said AnyChat is GDPR compliant, but could you please clarify a few points that are still unanswered?
[1] Where is customer data stored and processed? Is any data stored or accessed outside the EU/EEA, including by your team or any subprocessors? Is any personal data accessed from Ukraine or other non-EU countries?
[2] Do you provide a DPA for EU customers, and can it be...
Hello, I have two questions about your brilliant tool. - Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)? - Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)?
Founder Team
Andrew_AnyChat
Jun 25, 2026
A: Hello > Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)? Yes, we are compliant with GDPR.
>Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)? You can't use a video, but you can use a GIF for this.
Hi 👋 is there any way to display some content (and/or menu buttons) publicly (like sales) and restrict other content (and/or menu buttons) to only be visible if someone logs in or provides a code or arrives from a specific link or any other method (like customer support)…?
Founder Team
Andrew_AnyChat
Jun 23, 2026
A: Hello. You can hide certain menu items and display them for specific URLs or URL parameters.
Can it respond to a comment of a keyword in IG with a DM reply?
does anychat have sales agent?
Is the documentation complete yet? I've been waiting for years for that to get done
Founder Team
Andrew_AnyChat
Jun 21, 2026
A: Hello.
> Can it respond to a comment of a keyword in IG with a DM reply? At this moment, we don't support comments (IG and FB) automation yet. You can only reply to comments manually.
> does anychat have sales agent? No, we don't have sales agent
> Is the documentation complete yet? I've been waiting for years for that to get done Sorry, it's difficult to finish the documentation while the...
Q: GDPR clarification requested
Hi,
EU based here
You said AnyChat is GDPR compliant, but could you please clarify a few points that are still unanswered?
[1] Where is customer data stored and processed? Is any data stored or accessed outside the EU/EEA, including by your team or any subprocessors? Is any personal data accessed from Ukraine or other non-EU countries?
[2] Do you provide a DPA for EU customers, and can it be...
Share AnyChat
Q: My Chat mainly is English and Chinese, so does it support Chinese? Is that possible to use Deepseek api key?
Andrew_AnyChat
Jun 27, 2026A: Hello.
Yes, you can switch the dashboard language to Chinese. Also, you can use your DeepSeek API key.
Share AnyChat
Q: Personalisation and Compliance (DSGVO)
Hello, I have two questions about your brilliant tool.
- Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)?
- Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)?
Andrew_AnyChat
Jun 25, 2026A: Hello
> Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)?
Yes, we are compliant with GDPR.
>Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)?
You can't use a video, but you can use a GIF for this.
Share AnyChat
Q: Public/private access
Hi 👋 is there any way to display some content (and/or menu buttons) publicly (like sales) and restrict other content (and/or menu buttons) to only be visible if someone logs in or provides a code or arrives from a specific link or any other method (like customer support)…?
Andrew_AnyChat
Jun 23, 2026A: Hello.
You can hide certain menu items and display them for specific URLs or URL parameters.
Share AnyChat
Q: I have multiple questions Please see below
Can it respond to a comment of a keyword in IG with a DM reply?
does anychat have sales agent?
Is the documentation complete yet? I've been waiting for years for that to get done
Andrew_AnyChat
Jun 21, 2026A: Hello.
> Can it respond to a comment of a keyword in IG with a DM reply?
At this moment, we don't support comments (IG and FB) automation yet. You can only reply to comments manually.
> does anychat have sales agent?
No, we don't have sales agent
> Is the documentation complete yet? I've been waiting for years for that to get done
Sorry, it's difficult to finish the documentation while the...
Share AnyChat