Is the IMAP/SMTP integration fully implemented yet?
I have a comment regarding the IMAP/SMTP integration. The password field remains visible even after saving the settings; one simply needs to click the šļø icon. I would suggest hiding the password after it has been entered and saved so that it cannot be read. This would also enhance security: if an unauthorized person gained access to the Anychat account, they would not be able to see the email password.
Q: Does AnyChat support Reply-To headers for website contact form emails?
Iād like to confirm how AnyChat handles the **Reply-To header on incoming emails**. My website contact form sends messages to the helpdesk using a relay address. Example:
Hi - I'm wanting to switch back to Anychat from replient.ai - especially now that we can use comment-to-DM!
However, it's proving difficult to set up, and I find the documentation particularly lacking. Example workflows for fairly simple and frequent setups seems essential - and where are the templates?
That's one thing that makes so much sense about reliant.ai - it really comes to the user in...
Q: Multi-Company Setup with Data Segregation in AnyChat
Hello, I have more than one business, and I would like to know if I can use AnyChat with a multi-company setup where each company does not see the information of another company and team members are also segregated. However, a team member can be part of more than one company. If possible, is Growth plan right for me?
Q: IMAP/SMTP
Is the IMAP/SMTP integration fully implemented yet?
I have a comment regarding the IMAP/SMTP integration.
The password field remains visible even after saving the settings; one simply needs to click the šļø icon.
I would suggest hiding the password after it has been entered and saved so that it cannot be read.
This would also enhance security: if an unauthorized person gained access to the Anychat account, they would not be able to see the email password.
Share AnyChat
Q: Request for clarification regarding plan naming
Currently, the plans listed in the price list are:
ā¾Starter
ā¾Advanced
ā¾Growth
Previously, there were also versions for old Agency clients:
ā¾Basic
ā¾Pro / Pro+
ā¾Multisite
Do the old and new versions correspond in terms of functionality?
Is there a comparison chart available?
Have you considered simplifying this and also changing the naming for the Agency plan configurations?
It would be simpler for everyone.
And there would be no need to explain it.
š¤
Share AnyChat
Q: Does AnyChat support Reply-To headers for website contact form emails?
Iād like to confirm how AnyChat handles the **Reply-To header on incoming emails**.
My website contact form sends messages to the helpdesk using a relay address.
Example:
**Customer fills out the form with:**
[email protected]
**The email received by the helpdesk is:**
From: [email protected]
Reply-To: [email protected]
To: [email protected]
The actual customer is...
Share AnyChat
Q: Templates Please!
Hi - I'm wanting to switch back to Anychat from replient.ai - especially now that we can use comment-to-DM!
However, it's proving difficult to set up, and I find the documentation particularly lacking. Example workflows for fairly simple and frequent setups seems essential - and where are the templates?
That's one thing that makes so much sense about reliant.ai - it really comes to the user in...
Share AnyChat
Verified purchaser
š¤
But aren't there templates already?
I thought there were?
I take it you're looking for something more elaborate?
Could you give some examples?
Verified purchaser
Comment-to-dm, check for subscriber, email validation, etc.
Also, where did you find templates ?
Verified purchaser
In settings
- Email templates
- Live chat quick replies
Q: Multi-Company Setup with Data Segregation in AnyChat
Hello, I have more than one business, and I would like to know if I can use AnyChat with a multi-company setup where each company does not see the information of another company and team members are also segregated. However, a team member can be part of more than one company. If possible, is Growth plan right for me?
Share AnyChat