Andrew Maruschenko from AnyChat answered another user on April 4, 2025 and said: Yes — you can use DeepSeek with OpenRouter; however, please note that AI assistants only work with OpenAI at this moment. You can find that answer here: https://appsumo.com/products/anychat/questions/can-i-add-deepseek-api-1329968/
Customer service brings with it knowledge that can be used in the future.
For example, call center or IT employees have call recordings that, if processed by AI, could summarize how best to solve customer problems. This knowledge could be stored in a knowledge base.
Could this knowledge be automatically added to your system's knowledge base?
I'd like to use Anychat as the UI for AI bots I've created in n8n. I have been struggling with your documentation. Is there a way I an connect the Anychat widget to my n8n webhook to pass the conversation back and forth?
Founder Team
Andrew_AnyChat
Jan 7, 2026
A: Hello. Yes, basically you need to send a request to n8n and then render a response. You can learn more in this article https://docs.anychat.one/chatflows-chatbot-builder/chat-flow-basics/send-a-webhook
From a technical perspective, everything works.👍 I'd like it to be at least as good as the competition in terms of UX. 🤔 Maybe you should bring in an outsider to take a look. I know that when we work alone, we don't see what could be improved.
Q: AI assistants Providers any plan to support others platform?
Is there a plan for the AI assistant use other providers, such as OpenRouter or Ollama?
Instead of current OpenAI API only.
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Andrew Maruschenko from AnyChat answered another user on April 4, 2025 and said: Yes — you can use DeepSeek with OpenRouter; however, please note that AI assistants only work with OpenAI at this moment. You can find that answer here: https://appsumo.com/products/anychat/questions/can-i-add-deepseek-api-1329968/
Q: 2 questions
Just bought it. How can I make the widget multilingual? And is there a way to add AI chatbot to the live chat?
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Q: Knowledge for AI
Could you add access to Google Docs files in addition to files, URLs, and knowledge bases in the AI Assistant configuration❓
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Verified purchaser
a RAG System with Database would be crazy good!
Verified purchaser
Customer service brings with it knowledge that can be used in the future.
For example, call center or IT employees have call recordings that, if processed by AI, could summarize how best to solve customer problems. This knowledge could be stored in a knowledge base.
Could this knowledge be automatically added to your system's knowledge base?
So that an AI agent could use it in the future.
Q: Can I use this with n8n chatbots?
I'd like to use Anychat as the UI for AI bots I've created in n8n. I have been struggling with your documentation. Is there a way I an connect the Anychat widget to my n8n webhook to pass the conversation back and forth?
Andrew_AnyChat
Jan 7, 2026A: Hello.
Yes, basically you need to send a request to n8n and then render a response. You can learn more in this article https://docs.anychat.one/chatflows-chatbot-builder/chat-flow-basics/send-a-webhook
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Q: Have you considered a redesign in 2026❓
It should at least match the Hubspot look.
Visually, it could be nicer.
Design, icons, fonts.
Andrew_AnyChat
Jan 7, 2026A: Yes, we have such a plan. But why hubspot?
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Verified purchaser
I thought Hubspot was the most well-known.
But you could probably look for other patterns, like Helpscout, Intercom, etc.
Verified purchaser
I know Hubspot is more of a CRM, although it also has a customer service system.
🤔
Have you considered adding something like a simple CRM module?
That is, tasks and requests could flow through a Kanban-style funnel/pipeline.
Verified purchaser
From a technical perspective, everything works.👍
I'd like it to be at least as good as the competition in terms of UX.
🤔
Maybe you should bring in an outsider to take a look.
I know that when we work alone, we don't see what could be improved.