A: Hello. For 2 codes you can get basic agency. In a basic agency, you can create up to 5 client accounts. Each extra account will cost you $3 lifetime. For 6 codes you can get unlimited agency. In the unlimited agency, you can create an unlimited number of client accounts.
I have activated my account on anychat using the code from the previous appsumo offer and I got a multisite plan on your website. How many more codes do I need to add to get the unlimited agency plan?
As you already have 2 codes, you need to buy 4 more codes. So in total, you should have 6 codes to activate unlimited agency.
Q: Are there any plans to add Gmail, outlook ,Google my business, Facebook group comments & youtube comments into the "unify conversation board"?
I really like your platform but I am leaning towards JUPHY with ticketing systems can be tagged and assigned specific tickets to different employees as they coming with automation rules triggered by tags.
A: Hello, Michael Yes, you can integrate with any platform (including Shopify). But for now, you can do that with Embed code only. In the future, you will be able to integrate with the Shopify app
A: Hello. For 3 codes you can get: - Multisite plan - Basic agency (5 client accounts included, $3 lifetime per each extra client) - Chatbot - after activation $18 credits will remain on your account. You can spend those credits to buy client accounts or chat agents
For 6 codes you can get: - Multisite plan - Unlimited agency (unlimited client accounts, unlimited chat agents) - Chatbot
Basically, each extra code will add $18 to your account balance, so you can spend those credits later.
I read in this link https://appsumo.com/products/anychat/reviews/slowed-my-website-down-drastically-1169076/ something about push notifications, do you already have this option available?
2. I have been studying the documentation of the bot, but in some topics there is no information: Conditions, Actions, Triggers, Debugging the flow
3. Is there a way to create a login page for agency clients with our logo without the need for a CNAME on your part or is the CNAME option better? If the latter is better, will you do it in a short time?
A: Hello. 1 - no, he means the prompt messages that appear near the widget button 2 - yes, we will add those docs within 2 days 3 - unfortunately there is no way to implement that functionality other than CNAME. We are working on it. It should be available soon.
You can just write some FAQ in the text format and insert this text into the Bot instructions field. For now, it's the only way.
Q: Hi.
I promoted this to my friends but some of them asked why they should buy when tawk.to is free. Any thoughts on this? I want to buy Agency plan. Can you give us some benefits you have over tawk.to? Thanks
A: Hello. Basically, our concept is different than a single live chat service. We creating an all-in-one tool for customer support. But we are yet in the early stage. There are some key features that Tawk.to doesn't have: - multichannel. You can use several channels, not only live chat. For example, you can add Messenger, WhatsApp, Telegram, and live chat to one multichannel menu. - forms. You can add forms to the multichannel menu. We have some pre-defined forms, but you also can add your own forms with a custom set of fields. - chatbot. Recently we have added a chatbot designer. It allows you to create a powerful chatbot with custom actions at each step of it. You can connect the chatbot with other tools via Pabbly, Zappier, or similar services. You also can integrate it with ChatGPT.
Our nearest plans: - create a single inbox. It will allow you to receive messages from all major platforms (like Messenger, WhatsApp, Instagram, Telegram, etc...) in anychat inbox. You also will be able to respond from anychat to those platforms. - create a ticketing system (for support tickets) - integrate with major e-commerce platforms. You will be able to attach products, check orders, etc... to live chat messages
So you need to activate the first code to have a multisite plan and then redeem all the rest codes. Those extra codes will be redeemed to your internal account balance. Then you can buy a basic or unlimited agency via an internal account balance.
Ok so i successfully bought the agency account with the 2 codes . So i just purchased the additional 4 codes and have a balance of $72 but it doesn’t give me option to purchase. It still says i need to buy pro or multi site plan but i already purchased and activated it
A: > Is the unlimited agency package mean there is no additional cost for sub accounts? yes!
> Also, can my clients manage their own accounts with their own logins? yes!
> Is there a way to charge inside the Plaform or is it on the account owner to figure that out? no, you can't charge your clients inside platform at this moment.
A: Hello. Yes, the unlimited agency includes chat flow. You also can buy chat flows separately. You also can buy chatflows separately with one additional appsumo code.
Q: Hi,
Just activate the unlimited agency, couple of questions:
1.
To respond to live chat it needs to be via the website? Or do you also offer mobile and desktop apps? 2. The inbox is only for livechat or can it be integrated with Meta (FB, IG), Telegram, etc... ? 3. I saw on the ChatFlow i saw the GPT integration.. can i train the bot with my URL/PDF/Long text? I only see a small box for instructions, also in the options i didn't see an option to choose which GPT model to use...
A: Hello, 1 - at this moment we don't have a mobile app. But you can set up Telegram integration, so you can reply from Telegram to LiveChat 2 - for now, the inbox displays only livechat messages. We already working on the integration with Messenger, WhatsApp Business, Instagram, and other messengers 3 - sorry, we have integration with GPT3. As you may know, this version can't use internet resources to train. You can insert a text with up to 60.000 symbols in that field.
Thanks for the quick reply! Do you have a public roadmap where I could follow the planned/progress/deployment status?
1. This should be perfect, how would that work with multiple agents?
2. Amazing! Do you have an ETA for that?
3. I think that's around 8k words, right? It would be extremely cool to have the ability to read websites/pdfs to use as training data (https://github.com/Anil-matcha/ChatPDF and https://github.com/Anil-matcha/Website-to-Chatbot are opensource projects on how to implement these functionalities)
Yes, we have a roadmap here https://anychat.one/roadmap. It'll be updated soon. 1 - you can connect telegram to each agent. 2 - ETA is 10-15 June 3 - great! I'll check those tools. Maybe we can implement something similar.
Q: Why are people stacking codes when the plan says unlimited?
A: Hello. Yes, for one code you can get unlimited widgets and domains (Multisite plan https://anychat.one/pricing). This plan allows you to create unlimited widgets and install them on any count of domains. But the only person who is able to log in to your anychat dashboard is you.
You need an agency option if you need to install widgets on clients' websites. In the agency, you can create sub-accounts (with Pro plan). So your client can login in their own account. Basic agency allow you to create up to 5 client accounts. Each additional client account cost $3 lifetime. Also, we have unlimited agency. With unlimited agency, you can create an unlimited number of client accounts. Basic agency cost one additional code. So in total, you need 2 codes - the first one activated the Multisite plan and the second one you need to activate the agency. Unlimited agency cost 5 additional codes (6 in total).
Where and when will you post the tutorial videos to set up the bot? 2. How do I get the code or script to install the blot on any website? 3. Will the spintax format be used in the bot? https://medium.com/@instarazzo/what-is-spintax-format-and-what-are-its-applications-on-instarazzo-6e1b812cc208 4. Can I set the time the bot turns on/off? 5. Will there be a CNAME for the login url? 6. How are you doing with push notifications?
A: Hello. 1 - I will publish them soon here, in the comments, and in the Facebook group 2 - you just need to connect the widget to the chatflow https://media.areama.net/uploads/2023-05-24_193511.png then you will see the chatbot in your current livechat widget on your site. So you don't need to install it via embed or JS code. 3 - Spintax is quite interesting. Unfortunately, I never hear about it before :(. We will certainly add that format to our chatbot. 4 - not yet, but it seems a useful option. Will be added 5 - not yet, sorry. We already have this option in our plan 6 - webpush also will be available soon
I just upgraded, but curious that system keeps telling me: "Error connecting to server. Please retry or refresh the page" Refreshing and trying but still not connecting...
Q: What's the difference between Tier 2 to Tier 6?
Andrew_AnyChat
May 15, 2024A: Hello.
For 2 codes you can get basic agency. In a basic agency, you can create up to 5 client accounts. Each extra account will cost you $3 lifetime.
For 6 codes you can get unlimited agency. In the unlimited agency, you can create an unlimited number of client accounts.
Share AnyChat
Verified purchaser
I have activated my account on anychat using the code from the previous appsumo offer and I got a multisite plan on your website. How many more codes do I need to add to get the unlimited agency plan?
Verified purchaser
Hello Andimicro
buy 5 codes for unlimited agency
As you already have 2 codes, you need to buy 4 more codes. So in total, you should have 6 codes to activate unlimited agency.
Q: Are there any plans to add Gmail, outlook ,Google my business, Facebook group comments & youtube comments into the "unify conversation board"?
I really like your platform but I am leaning towards JUPHY with ticketing systems can be tagged and assigned specific tickets to different employees as they coming with automation rules triggered by tags.
Andrew_AnyChat
May 15, 2024A: Hello.
Yes, we have such a plan.
We also have a plan to add a ticketing system.
Share AnyChat
Verified purchaser
Ticketing system 👍
Verified purchaser
that's cool!
Q: Hello Andrew, Is it possible to train and integrate with ChatGPT?
Can we upload our documents or connect to our website and get a ChatGPT-like chatbot based on the provided data?
Thanks
Andrew_AnyChat
May 15, 2024A: Yes, you can do that.
But the only way to train chatGPT at this moment is to insert text instructions.
Share AnyChat
Q: Hi Andrew, Mike the Aussie with a quick followup to another customer question below: - integrate with major e-commerce platforms.
You will be able to attach products, check orders, etc... to live chat messages
So my question is: Is AnyChat available now for any E-com Platforms now eg For my Shopify site?
Thanks
Michael
Andrew_AnyChat
May 15, 2024A: Hello, Michael
Yes, you can integrate with any platform (including Shopify).
But for now, you can do that with Embed code only.
In the future, you will be able to integrate with the Shopify app
Share AnyChat
Q: What is the difference between stacking 3-6 codes?
What do you get extra for each one?
Can you integrate with consolto.com or letsconnect.at ?
Andrew_AnyChat
May 15, 2024A: Hello.
For 3 codes you can get:
- Multisite plan
- Basic agency (5 client accounts included, $3 lifetime per each extra client)
- Chatbot
- after activation $18 credits will remain on your account. You can spend those credits to buy client accounts or chat agents
For 6 codes you can get:
- Multisite plan
- Unlimited agency (unlimited client accounts, unlimited chat agents)
- Chatbot
Basically, each extra code will add $18 to your account balance, so you can spend those credits later.
Share AnyChat
Q: Hi Andrew 1.
I read in this link https://appsumo.com/products/anychat/reviews/slowed-my-website-down-drastically-1169076/ something about push notifications, do you already have this option available?
2. I have been studying the documentation of the bot, but in some topics there is no information:
Conditions, Actions, Triggers, Debugging the flow
3. Is there a way to create a login page for agency clients with our logo without the need for a CNAME on your part or is the CNAME option better? If the latter is better, will you do it in a short time?
Thank you
Andrew_AnyChat
May 15, 2024A: Hello.
1 - no, he means the prompt messages that appear near the widget button
2 - yes, we will add those docs within 2 days
3 - unfortunately there is no way to implement that functionality other than CNAME. We are working on it. It should be available soon.
Share AnyChat
Verified purchaser
How can I train chatGPT with frequently asked questions about my business?
You can just write some FAQ in the text format and insert this text into the Bot instructions field. For now, it's the only way.
Q: Hi.
I promoted this to my friends but some of them asked why they should buy when tawk.to is free. Any thoughts on this? I want to buy Agency plan. Can you give us some benefits you have over tawk.to? Thanks
Andrew_AnyChat
May 15, 2024A: Hello.
Basically, our concept is different than a single live chat service. We creating an all-in-one tool for customer support. But we are yet in the early stage.
There are some key features that Tawk.to doesn't have:
- multichannel. You can use several channels, not only live chat. For example, you can add Messenger, WhatsApp, Telegram, and live chat to one multichannel menu.
- forms. You can add forms to the multichannel menu. We have some pre-defined forms, but you also can add your own forms with a custom set of fields.
- chatbot. Recently we have added a chatbot designer. It allows you to create a powerful chatbot with custom actions at each step of it. You can connect the chatbot with other tools via Pabbly, Zappier, or similar services. You also can integrate it with ChatGPT.
Our nearest plans:
- create a single inbox. It will allow you to receive messages from all major platforms (like Messenger, WhatsApp, Instagram, Telegram, etc...) in anychat inbox. You also will be able to respond from anychat to those platforms.
- create a ticketing system (for support tickets)
- integrate with major e-commerce platforms. You will be able to attach products, check orders, etc... to live chat messages
Share AnyChat
thank you
Q: I purchased this twice so I’m assuming i have two codes.
Where can i find out how many codes are needed so i can have the multi site plan , and then how many codes do i need so i can have the agency plan ?
Andrew_AnyChat
May 15, 2024A: Hello.
If you need a basic agency, then you need 2 codes in total.
If you need the unlimited agency, then you need to have 6 codes in total.
Share AnyChat
So you need to activate the first code to have a multisite plan and then redeem all the rest codes. Those extra codes will be redeemed to your internal account balance. Then you can buy a basic or unlimited agency via an internal account balance.
Verified purchaser
Ok so i successfully bought the agency account with the 2 codes . So i just purchased the additional 4 codes and have a balance of $72 but it doesn’t give me option to purchase. It still says i need to buy pro or multi site plan but i already purchased and activated it
Verified purchaser
You can delete my recent question i figured it out ! Thanks so much I’m pumped!
Q: Is the unlimited agency package mean there is no additional cost for sub accounts?
Also, can my clients manage their own accounts with their own logins?
Is there a way to charge inside the Plaform or is it on the account owner to figure that out? Thanks
Andrew_AnyChat
May 15, 2024A: > Is the unlimited agency package mean there is no additional cost for sub accounts?
yes!
> Also, can my clients manage their own accounts with their own logins?
yes!
> Is there a way to charge inside the Plaform or is it on the account owner to figure that out?
no, you can't charge your clients inside platform at this moment.
Share AnyChat
Q: Is the chatflow feature working yet?
It says under development on your website.
Andrew_AnyChat
May 15, 2024A: Yes, it works.
But the documentation is under development yet.
Share AnyChat
Q: Hi Andrew I wrote you an email, could you reply please?
Thank you
Andrew_AnyChat
May 15, 2024A: Hello.
Sorry for the delay.
I just replied to your email.
Share AnyChat
Q: Do you think that Anychat will eventually match the capabilities of Ideta.
io❓
Andrew_AnyChat
May 15, 2024A: I think yes.
Share AnyChat
Q: Hello!
How many codes to get Chat flows?
2 codes = basic agency plan
6 codes = unlimited agency plan
Any of those include chat flows?
Andrew_AnyChat
May 15, 2024A: Hello.
Yes, the unlimited agency includes chat flow.
You also can buy chat flows separately.
You also can buy chatflows separately with one additional appsumo code.
Share AnyChat
Q: can i use it in a cutosm php cms or something
Andrew_AnyChat
May 15, 2024A: Yes, sure. You can install it via embed code.
Share AnyChat
Q: Hi, Just activate the unlimited agency, couple of questions: 1.
To respond to live chat it needs to be via the website? Or do you also offer mobile and desktop apps?
2. The inbox is only for livechat or can it be integrated with Meta (FB, IG), Telegram, etc... ?
3. I saw on the ChatFlow i saw the GPT integration.. can i train the bot with my URL/PDF/Long text? I only see a small box for instructions, also in the options i didn't see an option to choose which GPT model to use...
Thanks!
Andrew_AnyChat
May 15, 2024A: Hello,
1 - at this moment we don't have a mobile app. But you can set up Telegram integration, so you can reply from Telegram to LiveChat
2 - for now, the inbox displays only livechat messages. We already working on the integration with Messenger, WhatsApp Business, Instagram, and other messengers
3 - sorry, we have integration with GPT3. As you may know, this version can't use internet resources to train. You can insert a text with up to 60.000 symbols in that field.
Share AnyChat
Hi Andrew,
Thanks for the quick reply! Do you have a public roadmap where I could follow the planned/progress/deployment status?
1. This should be perfect, how would that work with multiple agents?
2. Amazing! Do you have an ETA for that?
3. I think that's around 8k words, right? It would be extremely cool to have the ability to read websites/pdfs to use as training data (https://github.com/Anil-matcha/ChatPDF and https://github.com/Anil-matcha/Website-to-Chatbot are opensource projects on how to implement these functionalities)
Thanks!
Yes, we have a roadmap here https://anychat.one/roadmap. It'll be updated soon.
1 - you can connect telegram to each agent.
2 - ETA is 10-15 June
3 - great! I'll check those tools. Maybe we can implement something similar.
Q: Why are people stacking codes when the plan says unlimited?
What am I missing?
Andrew_AnyChat
May 15, 2024A: Hello.
Yes, for one code you can get unlimited widgets and domains (Multisite plan https://anychat.one/pricing).
This plan allows you to create unlimited widgets and install them on any count of domains. But the only person who is able to log in to your anychat dashboard is you.
You need an agency option if you need to install widgets on clients' websites. In the agency, you can create sub-accounts (with Pro plan). So your client can login in their own account.
Basic agency allow you to create up to 5 client accounts. Each additional client account cost $3 lifetime.
Also, we have unlimited agency. With unlimited agency, you can create an unlimited number of client accounts.
Basic agency cost one additional code. So in total, you need 2 codes - the first one activated the Multisite plan and the second one you need to activate the agency.
Unlimited agency cost 5 additional codes (6 in total).
Share AnyChat
Q: Hi Andrew 1.
Where and when will you post the tutorial videos to set up the bot?
2. How do I get the code or script to install the blot on any website?
3. Will the spintax format be used in the bot?
https://medium.com/@instarazzo/what-is-spintax-format-and-what-are-its-applications-on-instarazzo-6e1b812cc208
4. Can I set the time the bot turns on/off?
5. Will there be a CNAME for the login url?
6. How are you doing with push notifications?
Thank you
Andrew_AnyChat
May 15, 2024A: Hello.
1 - I will publish them soon here, in the comments, and in the Facebook group
2 - you just need to connect the widget to the chatflow https://media.areama.net/uploads/2023-05-24_193511.png then you will see the chatbot in your current livechat widget on your site. So you don't need to install it via embed or JS code.
3 - Spintax is quite interesting. Unfortunately, I never hear about it before :(. We will certainly add that format to our chatbot.
4 - not yet, but it seems a useful option. Will be added
5 - not yet, sorry. We already have this option in our plan
6 - webpush also will be available soon
Share AnyChat
3 - Just added it ;)
Q: Welcome to Appsumo Can you provide a couple of url's for me to see how the ChatGPT chat works please.
Just keen to see a couple of use cases for the AI chat.
Cheers
Mark
Andrew_AnyChat
May 15, 2024A: Hello,
We don't have them yet, but we are working on tutorials and examples right now. So I will publish them soon.
Share AnyChat
Q: I already have the "multisite" plan.
How many codes do I need to purchase her at AppSumo in order to have the "Unlimited" Agency plan?
Andrew_AnyChat
May 15, 2024A: Hello.
You need 5 more codes.
Share AnyChat
Verified purchaser
Thank you.
So I can get them here and add them to my account or just do it as an upgrade inside AnyChat?
You can get codes on AppSumo only.
Verified purchaser
I just upgraded, but curious that system keeps telling me:
"Error connecting to server. Please retry or refresh the page"
Refreshing and trying but still not connecting...
Sorry, the problem was on our side.
Now it's solved.
Q: Using AnyChat, can we create "video" bubble window like LeadBubble.
io ? Visitors can't resist to click "video bubble" window when it popup at the bottom of the page :)
Andrew_AnyChat
May 15, 2024A: No, sorry, we don't have such an option yet.
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