I like the live chat feature. I think this feature alone is worth every penny. My question is... is it possible on the whitelabel agency plan, to hide certain menu items? I would like to sell this tool but I don't want my clients to see all the other features. Ideally I only them to have the option to talk back and forth with their customers via live chat with no distractions. Is this possible? Thanks
This was previously answered by Andrew Maruschenko who said you have complete control over the platform on the Unlimited Agency (whitelabel) plan — you can disable specific sections or limit features so clients only see what you want (for example, just live chat). He also noted that Pro+ allows up to 5 agents and includes chat flows, you can assign any plan to your clients, create templates for...
This was previously answered by Andrew Maruschenko who said: 1) Yes — you can increase the agents per client. Go to the Agency clients section, open the three‑dot menu for the client, choose 'Edit plan features', and change the 'Chat agents count limit' in the Team section. 2) Yes — you can route ChatGPT chat requests to specific departments by adding custom functions and connecting each to a...
Q: Do you have a guide on how to set up an AI-powered flow
Hi, Do you have a guide on how to set up an AI-powered flow for WhatsApp and Instagram that can respond automatically, hand over the conversation to a human when needed, and ask for the customer's email, phone number, or address when they express interest in buying my product?
Q: Live chat
I like the live chat feature.
I think this feature alone is worth every penny.
My question is... is it possible on the whitelabel agency plan, to hide certain menu items? I would like to sell this tool but I don't want my clients to see all the other features.
Ideally I only them to have the option to talk back and forth with their customers via live chat with no distractions.
Is this possible?
Thanks
Share AnyChat
This was previously answered by Andrew Maruschenko who said you have complete control over the platform on the Unlimited Agency (whitelabel) plan — you can disable specific sections or limit features so clients only see what you want (for example, just live chat). He also noted that Pro+ allows up to 5 agents and includes chat flows, you can assign any plan to your clients, create templates for...
Verified purchaser
Thanks mate. I really appreciate the time u took to share this information with me. Thank you
Q: Can i assign a agent automatically when he or shee joined the chat so i can filter chat easily by agents
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This was previously answered by Andrew Maruschenko who said: 1) Yes — you can increase the agents per client. Go to the Agency clients section, open the three‑dot menu for the client, choose 'Edit plan features', and change the 'Chat agents count limit' in the Team section. 2) Yes — you can route ChatGPT chat requests to specific departments by adding custom functions and connecting each to a...
Q: Automated Whatsapp messages
Does anychat have features to initiate conversations by sending marketing messages to contacts on a schedule?
Andrew_AnyChat
Oct 23, 2025A: Hello. No, we don't have this feature yet.
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Q: Do you have a guide on how to set up an AI-powered flow
Hi,
Do you have a guide on how to set up an AI-powered flow for WhatsApp and Instagram that can respond automatically, hand over the conversation to a human when needed, and ask for the customer's email, phone number, or address when they express interest in buying my product?
Share AnyChat
Q: What are the chat limits or number of messages allowed per plan?
How many messages can each client account send under each plan, please answer.
Andrew_AnyChat
Oct 22, 2025A: Unlimited
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