Customer service brings with it knowledge that can be used in the future.
For example, call center or IT employees have call recordings that, if processed by AI, could summarize how best to solve customer problems. This knowledge could be stored in a knowledge base.
Could this knowledge be automatically added to your system's knowledge base?
I'd like to use Anychat as the UI for AI bots I've created in n8n. I have been struggling with your documentation. Is there a way I an connect the Anychat widget to my n8n webhook to pass the conversation back and forth?
Founder Team
Andrew_AnyChat
Jan 7, 2026
A: Hello. Yes, basically you need to send a request to n8n and then render a response. You can learn more in this article https://docs.anychat.one/chatflows-chatbot-builder/chat-flow-basics/send-a-webhook
Q: 2 questions
Just bought it. How can I make the widget multilingual? And is there a way to add AI chatbot to the live chat?
Share AnyChat
Q: Knowledge for AI
Could you add access to Google Docs files in addition to files, URLs, and knowledge bases in the AI Assistant configuration❓
Share AnyChat
Verified purchaser
a RAG System with Database would be crazy good!
Verified purchaser
Customer service brings with it knowledge that can be used in the future.
For example, call center or IT employees have call recordings that, if processed by AI, could summarize how best to solve customer problems. This knowledge could be stored in a knowledge base.
Could this knowledge be automatically added to your system's knowledge base?
So that an AI agent could use it in the future.
Q: Can I use this with n8n chatbots?
I'd like to use Anychat as the UI for AI bots I've created in n8n. I have been struggling with your documentation. Is there a way I an connect the Anychat widget to my n8n webhook to pass the conversation back and forth?
Andrew_AnyChat
Jan 7, 2026A: Hello.
Yes, basically you need to send a request to n8n and then render a response. You can learn more in this article https://docs.anychat.one/chatflows-chatbot-builder/chat-flow-basics/send-a-webhook
Share AnyChat
Q: Have you considered a redesign in 2026❓
It should at least match the Hubspot look.
Visually, it could be nicer.
Design, icons, fonts.
Andrew_AnyChat
Jan 7, 2026A: Yes, we have such a plan. But why hubspot?
Share AnyChat
Verified purchaser
I thought Hubspot was the most well-known.
But you could probably look for other patterns, like Helpscout, Intercom, etc.
Verified purchaser
I know Hubspot is more of a CRM, although it also has a customer service system.
🤔
Have you considered adding something like a simple CRM module?
That is, tasks and requests could flow through a Kanban-style funnel/pipeline.
Q: Software Clarification Questions
Hello Support Team,
1.) Great product! How does Anychat compare to Manychat? Does your software have similar or the same features?
2.) What makes AnyChat unique from Manychat?
3.) Can we automate responses on social platforms with your software? If so, please provide details with instructions.
Share AnyChat
Verified purchaser
These three questions have already been answered here. I suggest searching in the questions section.