Q: Can clients create use their own subdomain with an Agency account?
I have tier 3 with chat.myagency.com subdomain. Once I create a workspace for my client with their branding, can I set up a subdomain chat.myclient.com and they use that link to access their workspace?
According to the latest update, we can start a WhatsApp conversation using Anychat (only for WhatsApp QR integration). so What does QR mean? Do we no longer need a business API to use WhatsApp?
A: QR means you can connect your phone number by scanning QR code. You can connect both a Business and a regular WhatsApp number by scanning the QR code. But this type of connection has one limitation - no buttons and lists are supported. You can use only plain text, images, etc... (all those things that can be used with regular (non-business) WhatsApp app.
Q: Can clients create use their own subdomain with an Agency account?
I have tier 3 with chat.myagency.com subdomain. Once I create a workspace for my client with their branding, can I set up a subdomain chat.myclient.com and they use that link to access their workspace?
Andrew_AnyChat
May 15, 2025A: No, at this moment, this is not possible for the client's accounts. But we will provide this option soon.
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Q: Integration for shopify
Hi do you have a shopify integration ? or any other e-commerce?
Andrew_AnyChat
May 15, 2025A: Hello.
We don't yet have direct Shopify integration. But you can install the widget with the embed code.
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Q: About Instagram integration
Is that possible to have instagram integration for responding to client and making comment response automation?
Andrew_AnyChat
May 15, 2025A: At this moment, we don't support Instagram comments. Only DM is supported. We are working on this feature.
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Q: Can I integrate this with external tools using webhooks? How?
Andrew_AnyChat
May 15, 2025A: We are working on the API right now. We will publish it soon. With API, you will be able to connect to any external tool.
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Q: About the latest WhatsApp update
According to the latest update, we can start a WhatsApp conversation using Anychat (only for WhatsApp QR integration). so What does QR mean? Do we no longer need a business API to use WhatsApp?
Andrew_AnyChat
May 15, 2025A: QR means you can connect your phone number by scanning QR code. You can connect both a Business and a regular WhatsApp number by scanning the QR code. But this type of connection has one limitation - no buttons and lists are supported. You can use only plain text, images, etc... (all those things that can be used with regular (non-business) WhatsApp app.
Share AnyChat