1) Yes, the current rate is $2/month per additional 100GB needed for storage and $3/month per additional user seats used above your user limit. Custom plans can be built as well by speaking with our support team. :)
2) The user/client seat count is only for current seats used. If you delete a brand or remove a client/user from all other brands, then they will not count against...
A: Hello @GVMarketing, are you meaning to add banners and images over the shared brand collection pages? Or do you mean in-app? Or are you possibly meaning to embed image assets you have stored in BrandBay on your site (which you are able to do with the embed code in the assets area for portfolio and media collaboration purposes)?
Perhaps we can continue the conversation if you contact us...
A: Hello @GVMarketing, it is not a limitation in terms of storage or "messiness". You are able to use the bulk upload feature and queue up as many files as you need. You can simply multi-select all of the files within a folder (CMD/CTRL + A) and it should upload everything for you. :)
The uploader menu simply does not let you choose a "folder" (as many uploader interfaces do not allow for). But...
Hello Thanks for the reply I had already noticed that but I was hoping that like Beeble you could also whole folders and it would pull up everything in them. Then it's very much all arranged and tidied up to our juz habits. Best regards AdAlbert
Understood! I do see what you are saying and I can see how that can simplify things a bit. Hopefully there can be a solution to the uploader here to get files as the platform grows. I believe the team is aware of this request! :)
Q: I viewed the Chrome extension and had 2 questions:
1) What does it actually do?
I wish the video on the Chrome store was specific to the extension, not a generic promo video. 2) What is the reason that it requires this high level of permissions? "Read and change all your data on all websites"
The Chrome extension is a great way to access your brand assets while you are working online. Oftentimes if you're in a creative workflow, it can be a hinderance to your workflow to have to pause and find an asset, or a color, or a logo and so with the browser extension, all of your important assets are available to you in the same tab you're...
Q: Hello, I have some inquiries and I hope you can help me understand better how some features work:
- File ...
Opening:
Why do files open in Google Drive, and Excel files open in OneDrive? Additionally, when opening files in Google, they can be downloaded as PDF files. What is the reason behind this difference in the platform?
- Share PDF without Download:
When selecting the option for the PDF not to be downloaded and sharing the link from the "File information" option, I cannot preview the file. Only an icon appears. Is there any specific reason for this behavior?
- Notes on Images in Groups:
When trying to add a note to an image within a group, the note is posted on all images within the group. Is it possible to adjust this so that the note applies only to the selected image and not all?
- Indicator for Images with Notes:
Would it be possible to have a visual indicator showing which images have associated notes? This would make it easier to quickly identify images with additional information.
- Slider for Images:
Would it be feasible to implement a slider for images? This would eliminate the need to close one image at a time and allow for a smoother and more comfortable viewing experience, especially when there are multiple images.
I appreciate your time and attention to clarify these questions. Your guidance will be greatly appreciated. Thank you!
I would like to inform you that, despite having added notes to all the images, it seems that they have disappeared both in the dashboard where I uploaded the images and in incognito mode, where the notes are not visible.
Thank you for your questions, I can give some answers here to a few of these questions and for others it sounds like a few of these things you mentioned are related and could be better serviced if you contact us in customer support at support@brandbay.io so we can ask some more questions and identify what exactly is going on here for you. If there is a bug, our team will focus on...
Q: Hello Support Team, 1.)
Great product! Is there an option to purchase additional user seats?
2.) Can user/client seats be reused on service after service finalized with the client?
3.) How is your software different from Ethos, currently on Appsumo?
https://appsumo.com/products/ethos/
I look forward to your response. Thanks in advance for answering my questions.
Danielle_BrandBay
May 14, 2024A: Hello Thomas!
1) Yes, the current rate is $2/month per additional 100GB needed for storage and $3/month per additional user seats used above your user limit. Custom plans can be built as well by speaking with our support team. :)
2) The user/client seat count is only for current seats used. If you delete a brand or remove a client/user from all other brands, then they will not count against...
Verified purchaser
Thanks, I greatly appreciate your assistance in answering my questions.
Q: Hello As I see it I won't be able to embed banners or images on the site using a link on the website?
there is no such option?
Greetings
Danielle_BrandBay
May 15, 2024A: Hello @GVMarketing, are you meaning to add banners and images over the shared brand collection pages? Or do you mean in-app? Or are you possibly meaning to embed image assets you have stored in BrandBay on your site (which you are able to do with the embed code in the assets area for portfolio and media collaboration purposes)?
Perhaps we can continue the conversation if you contact us...
Q: Hello My question is why the whole folder cannot be uploaded?
and will it be possible because individual items take up a lot of space and it is a mess?
Best regards AdAlbert
Danielle_BrandBay
May 14, 2024A: Hello @GVMarketing, it is not a limitation in terms of storage or "messiness". You are able to use the bulk upload feature and queue up as many files as you need. You can simply multi-select all of the files within a folder (CMD/CTRL + A) and it should upload everything for you. :)
The uploader menu simply does not let you choose a "folder" (as many uploader interfaces do not allow for). But...
Hello
Thanks for the reply I had already noticed that but I was hoping that like Beeble you could also whole folders and it would pull up everything in them. Then it's very much all arranged and tidied up to our juz habits.
Best regards AdAlbert
Understood! I do see what you are saying and I can see how that can simplify things a bit. Hopefully there can be a solution to the uploader here to get files as the platform grows. I believe the team is aware of this request! :)
Q: I viewed the Chrome extension and had 2 questions: 1) What does it actually do?
I wish the video on the Chrome store was specific to the extension, not a generic promo video.
2) What is the reason that it requires this high level of permissions? "Read and change all your data on all websites"
Danielle_BrandBay
May 15, 2024A: Hello Clifford,
Thank you for your questions!
The Chrome extension is a great way to access your brand assets while you are working online. Oftentimes if you're in a creative workflow, it can be a hinderance to your workflow to have to pause and find an asset, or a color, or a logo and so with the browser extension, all of your important assets are available to you in the same tab you're...
Q: Hello, I have some inquiries and I hope you can help me understand better how some features work: - File ...
Opening:
Why do files open in Google Drive, and Excel files open in OneDrive? Additionally, when opening files in Google, they can be downloaded as PDF files. What is the reason behind this difference in the platform?
- Share PDF without Download:
When selecting the option for the PDF not to be downloaded and sharing the link from the "File information" option, I cannot preview the file. Only an icon appears. Is there any specific reason for this behavior?
- Notes on Images in Groups:
When trying to add a note to an image within a group, the note is posted on all images within the group. Is it possible to adjust this so that the note applies only to the selected image and not all?
- Indicator for Images with Notes:
Would it be possible to have a visual indicator showing which images have associated notes? This would make it easier to quickly identify images with additional information.
- Slider for Images:
Would it be feasible to implement a slider for images? This would eliminate the need to close one image at a time and allow for a smoother and more comfortable viewing experience, especially when there are multiple images.
I appreciate your time and attention to clarify these questions. Your guidance will be greatly appreciated. Thank you!
https://brandhub.divicon.net/brand/divicon?collection=divicon-errors
Note: Issue with Image Annotations
I would like to inform you that, despite having added notes to all the images, it seems that they have disappeared both in the dashboard where I uploaded the images and in incognito mode, where the notes are not visible.
Danielle_BrandBay
May 15, 2024A: Hello Tony,
Thank you for your questions, I can give some answers here to a few of these questions and for others it sounds like a few of these things you mentioned are related and could be better serviced if you contact us in customer support at support@brandbay.io so we can ask some more questions and identify what exactly is going on here for you. If there is a bug, our team will focus on...