A: Hello! No current plans to come back to AS at the moment, but if you would like to reach out to our support team we would be glad to discuss some plan options that could work for you!
I've connected the white label domain settings but the share links will not change to anything else but the brandbay domain? When will this be fixed?
Founder Team
Danielle_BrandBay
Nov 18, 2025
A: Hello Yoco,
Thank you for the question! To see your share links active on your custom domain, you would just need to log into your new custom domain environment first rather than the standard app domain and you should see the links change :)
A: Hello OverIT, currently SSO support is not supported, however I can see the benefit of providing more login options depending on how certain agencies handle client access. This sounds like a good idea for the ideas board in our community here: https://go.zeruapps.com/e/community !
Is the number of users listed per brand? I apologize if this question has already been answered previously, but I can't find it.
Founder Team
Danielle_BrandBay
Nov 11, 2025
A: Hello!
Users are counted based upon their email address and you can add the same user to multiple brands but that user will still just count as 1.
Currently there is not a limit to how many users you can add per brand, beyond the limitations of how many users you have available in your account access level :)
Q: Comeback
When will you comeback?
dan_zeruapps
Mar 13, 2026A: Hello! No current plans to come back to AS at the moment, but if you would like to reach out to our support team we would be glad to discuss some plan options that could work for you!
Share BrandBay
Q: Domain name
I've connected the white label domain settings but the share links will not change to anything else but the brandbay domain? When will this be fixed?
Danielle_BrandBay
Nov 18, 2025A: Hello Yoco,
Thank you for the question! To see your share links active on your custom domain, you would just need to log into your new custom domain environment first rather than the standard app domain and you should see the links change :)
Share BrandBay
Q: Single sign on
Do you provide access through Single sign on?
Danielle_BrandBay
Nov 13, 2025A: Hello OverIT, currently SSO support is not supported, however I can see the benefit of providing more login options depending on how certain agencies handle client access.
This sounds like a good idea for the ideas board in our community here:
https://go.zeruapps.com/e/community !
Share BrandBay
Q: Hi. Can I create folders holding various headlines and sales copy elements for client reviews? Thank you.
Danielle_BrandBay
Nov 13, 2025A: Hello! You can use the "Notes" feature to store various sales copy including headlines and other copy for your clients :)
Share BrandBay
Verified purchaser
… Microsoft Word documents, etc.
And of course you can upload files like .docx files and even link to Google docs files if you would like to as well.
Q: How are users determined?
Is the number of users listed per brand? I apologize if this question has already been answered previously, but I can't find it.
Danielle_BrandBay
Nov 11, 2025A: Hello!
Users are counted based upon their email address and you can add the same user to multiple brands but that user will still just count as 1.
Currently there is not a limit to how many users you can add per brand, beyond the limitations of how many users you have available in your account access level :)
Share BrandBay