If you're wondering whether our team checks your documents, we don't do it. We only look into your documents if you have a problem and ask us to check. We'll always get your permission before doing anything.
But if you're talking about your own team checking a document, it's up to you. Create the document, and set it up the way you want, but don't send it out. Save it as a draft. Then, you can ask someone more experienced on your team to take a look before you send it.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
I'm thrilled to hear that you're enjoying BunnyDoc! Since you've already purchased one code, you can upgrade by clicking on 'Buy (1 Code)' instead of 'Buy (2 Codes)' to obtain an additional code. Proceed with the purchase, and upon successful completion, you will receive a code from AppSumo. Follow the provided instructions to redeem your code and unlock additional features.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Thanks. Purchased. But I just realised that it's not possible to redirect public links to different links after the user signs the documents. Can this change be implemented?
To configure the redirection, please go to the brand settings. Enter the valid redirection link and mark the check-box to enable the redirection. The redirection should apply to all envelopes, whether manually created or generated through a public form link.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards, The BunnyDoc Team
Q: I am still learning Bunny Doc and I would like to inquire about the following:
Date Fields
I can't find Date fields.
Please add a Date field specifically for dates of birth, important dates, etc., rather than just for the signing date.
Team Member vs. Admin Role Can you please explain the difference between the team member role and the admin role? Additionally, can the admin see all team members' documents? I noticed that you have extensive training videos, which is good, but I couldn't find an explanation for the difference between these roles.
Notification for signature requestee I noticed that there are many options to send reminders to the signer if they have not signed by the expiration date. This is great! However, only one notification is sent to the signature requestee. Is there any way to send more automatic notifications to the signature requestee?
1:The date field is currently under development and is scheduled to go live, along with a few other updates, in the next few days.
2: Admin have the ability to view all envelopes and templates created by other admins and team members. However, team members can only see the envelopes they have created. It's important to note that currently, team members can view all templates created by themselves or others in the team/admin. We are introducing a new feature called 'Sharing with Team,' set to go live in the next few days. This feature will empower you to control sharing and decide which envelopes or templates you want to share with your team members.
3: Automatic reminders are not fully active at the moment. However, you can manually send the reminders by clicking 'Options,' selecting 'Send Reminder,' and then choosing the recipients for these reminders. We will certainly ensure that automatic reminders are fully operational very soon.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
They will go live along other updates in the next 5-7 days.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
Q: Additional Feature Request
I use templates to send signature requests.
I have noticed that for each envelope I create, the signature request link is included in the options menu, and nested with Audit Trail in the drop-down list.
Is it possible to include the signature request link in the notification emails (that I receive) so that I can quickly copy this link to our client in case BunnyDoc's email is captured by the Spam filter.
To further streamline the process, we will introduce a new notification feature that sends you the signature request links via email. You can then use them as needed. Please note that this functionality will only work when 'Show me links' is enabled. Rest assured, this idea will soon be added to our roadmap.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
1: Open the envelope in the document editor. 2: Navigate to the top right side of the document editor, and then click on the settings icon. 3: Enable the 'show me links' option. 4: This action will make the signature request links visible in the Audit Trail.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards, The BunnyDoc Team
Q: Does plan 2/3 have the option for attachments?
I currently have 1 code and am needing to send forms with the ability for signers to add attachments.
This feature is not currently available. However, we encourage you to share your idea by submitting it to our roadmap at: https://bunnydoc.com/roadmap/. Once this feature goes live, you should be able to access it under Tier 1.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Two questions: 1) Can someone strikethrough a section of the contract and initial? For example, if this is a cash purchase, can I cross out the Financing section and add an initial box? 2) If I have 4 deals in process and 10 deals already closed, I'm not sure what organization is like. Can I archive or put in a Closed Folder different properties, or will I see all homes bought/sold on one page, both active and deals already closed?
1: You have the flexibility to add an initial box wherever you prefer. However, if you intend to cross it out using the BunnyDoc editor, please note that we currently do not support annotations. Instead, you can add the annotation externally and then upload the document. If you'd like to see annotation features in the future, please submit this request to our roadmap accessible at https://bunnydoc.com/roadmap/. Our team will consider implementing this feature based on user feedback.
2: We provide a convenient folder feature for you to organize your documents. Feel free to create folders and easily move envelopes/documents to your preferred locations.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
It's important to note that when using electronic signature applications like BunnyDoc, the primary intention is to facilitate the signing of documents that parties have already agreed upon. If the app allows amendments or annotations to be made by the receiver and these changes are significant enough to alter the original offer, it might raise questions about the validity of the contract. This is because a valid contract requires a 'meeting of the minds' - a mutual agreement on the terms. It seems that BunnyDoc isn't primarily designed for negotiating contract terms but rather for confirming agreements that are already in place. Remember, this is general information and not specific legal advice.
Please note that changes are not allowed after the document is signed. You are permitted to make modifications or edits to the document before signing. However, once the document is signed, we do not accept any further changes. An AATL certificate is added to the final document at this point. Any attempt to modify the document after downloading will result in the AATL being compromised, breaking its integrity. As a consequence, the document will no longer be recognized as a valid agreement.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards, The BunnyDoc Team
Q: This question has been raised occasionally, but I don't see a reply.
Here's the question.
If I own two companies I would like to brand separately on BunnyDoc, should I buy the tier two plan or purchase two separate individual tier one plans?
If you own two separate companies, it would be a good idea to create separate accounts for each company and purchase separate individual tiers for each one.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
I was not able to verify the documents. Anyone can actually confirm that they are signed and AATL compliant? The blue bar doesn't appear, the signature panel is empty.
The document generated upon completion of the signing process includes both the document and the Audit Trail would have a blue bar and provides a comprehensive history of AATL (Adobe Approved Trust List). This bar is visible to everyone involved, whether they are the signer or the sender.
For further assistance and a clearer understanding, please feel free to contact us at team@bunnydoc.com. We can offer additional support by providing screenshots of the AATL, allowing you to follow and observe it.
Yes, we are GDPR and eIDAS-compliant. Currently, we do not have Pabbly integration available, but it is on our internal roadmap. We plan to prioritize Zapier integration first, and once that is completed, we will focus on developing the Pabbly integration.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Our platform provides robust branding options, allowing you to customize your experience by uploading your logo, incorporating email signatures, and defining a redirection link for signers upon completion. It's important to note that, currently, white-labeling for conducting signings on your own website is not available.
However, I'd like to inform you about another feature we offer. We provide public links that you can post on your website. This enables signers to initiate a new signature request independently, streamlining the process without requiring your direct intervention. Upon clicking, the user will be redirected to BunnyDoc where they can provide their name and email to initate the signature request.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
We offer branding options such as logo setup, email signatures, and redirection links upon signing completion. Currently, we incorporate minimal branding of BunnyDoc, but we are actively exploring ways to enhance and provide improved branding for you.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Q: Could you please provide an update on the estimated completion date for the API and Zapier integration?
It would be great to have this feature added soon, as many users are eagerly anticipating its release. A modern app should always have API, Web Hooks, or integration partners like Public Connect or Zapier, and I believe this addition will greatly improve the functionality of the app. Thank you for your hard work on this project.
You can generate up to 100 templates. Should you have a valid use case requiring a higher limit, please reach out to our support team, and they will gladly extend the limit at no additional cost.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Multilingual support: I am Korean and have tried testing with a PDF, including signing it, but the "Korean" "Text" does not display correctly. Also, when I received the results via email, the Korean text was all garbled.
02. I am unable to find the menu to integrate with Zapier.
1: We have conducted testing exclusively for the English language, and unfortunately, it does not currently support non-English languages. Please be assured that we have plans to incorporate support for other languages in the future.
2: Our team is actively involved in the development of the API and Zapier integration. Please be advised that the completion of this may take another few weeks. It's important to note that API is not part of this deal; however, as a token of appreciation for our AppSumo users, we plan to provide monthly API credits based on the number of codes you possess.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Adobe has a short list of resellers and have them on their list so you would not find each company who claims to be an AATL compliant. For verification of our AATL compliance, please open the final document generated by BunnyDoc in the adobe and then click on the blue bar, it will show you the history of AATL and our compliance with them.
For further details and images, please contact our support team at team@bunnydoc.com. Unfortunately, images cannot be uploaded here. We appreciate your understanding.
Q: I am Korean and received a response that multilingual support is not yet available, but I was encouraged by ...
the proactive response that development will start next February. This, along with the anticipation of webhook/API capabilities, led me to purchase two codes.
I look forward to the day next mid-year when I can send contracts in Korean automatically.
Suggestion: It would be great if support for DOC files (Word, etc.) as well as PDF files was also available.
Also, my clients hardly use email and mostly communicate through text or messenger based on their phone numbers, so a scenario of sending a direct link through text or messenger for immediate signing is more suitable than sending it via email. I am curious about the possibility of improvement in this area. (I have already voted for a similar request in the feature plan.)
We do support PDF and DOC files. Moving forward, we will definitely explore the options for sending signature request links through SMS and other channels.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards, The BunnyDoc Team
Q: Hi, when we use bunnydoc—somehow the contract text and signatures disappear when it passes to the next party.
Kindly ensure that you allocate the fields to the correct individual. For detailed instructions on creating a signature request, please refer to our user manual: https://support.bunnydoc.com/docs/user-manual/envelope/how-to-create-a-signature-request/
If the issue persists, please do not hesitate to contact us directly at support@bunnydoc.com. Kindly include the envelope ID so that we can promptly investigate and assist you further.
We offer branding and it applies to all of your contracts when you send the signature request out. If you have 2 different businesses then please consider creating separate accounts for each. This way, you can customize branding according to each business's identity.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Q: I sent the document for signature and then i noticed that the date did not autopopulate as its supposed to.
So now I have a PDF for the contract signed, but no date under the signature. I had selected the option for the date to be the same as the signature date.
We have already replied to your email. Additionally, we are providing our response here to ensure that it can be beneficial for other users facing similar queries.
Upon investigation, we have found that you added the signed date field for Me(Now) role, and it populates the value straight away when you drag and drop the field. This role is for the sender so the sender can sign and add fields for himself if required before sending the signature request. However, for other signers, it is necessary to assign the 'Signed Date' or other relevant fields to them.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Q: When you produce a document for signing by a client, does your software refer the document to someone more ...
senior for perusal before it is sent out and does it require approval from that manager?
BunnyDoc
May 15, 2024A: Hi,
If you're wondering whether our team checks your documents, we don't do it. We only look into your documents if you have a problem and ask us to check. We'll always get your permission before doing anything.
But if you're talking about your own team checking a document, it's up to you. Create the document, and set it up the way you want, but don't send it out. Save it as a draft. Then, you can ask someone more experienced on your team to take a look before you send it.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: Hi, happy with software.
Would like to upgrade to plan 2. How can I do this?
BunnyDoc
May 14, 2024A: Hi,
I'm thrilled to hear that you're enjoying BunnyDoc! Since you've already purchased one code, you can upgrade by clicking on 'Buy (1 Code)' instead of 'Buy (2 Codes)' to obtain an additional code. Proceed with the purchase, and upon successful completion, you will receive a code from AppSumo. Follow the provided instructions to redeem your code and unlock additional features.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Verified purchaser
Thanks. Purchased. But I just realised that it's not possible to redirect public links to different links after the user signs the documents. Can this change be implemented?
Hi,
To configure the redirection, please go to the brand settings. Enter the valid redirection link and mark the check-box to enable the redirection. The redirection should apply to all envelopes, whether manually created or generated through a public form link.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Q: I am still learning Bunny Doc and I would like to inquire about the following: Date Fields I can't find Date fields.
Please add a Date field specifically for dates of birth, important dates, etc., rather than just for the signing date.
Team Member vs. Admin Role
Can you please explain the difference between the team member role and the admin role? Additionally, can the admin see all team members' documents? I noticed that you have extensive training videos, which is good, but I couldn't find an explanation for the difference between these roles.
Notification for signature requestee
I noticed that there are many options to send reminders to the signer if they have not signed by the expiration date. This is great! However, only one notification is sent to the signature requestee. Is there any way to send more automatic notifications to the signature requestee?
BunnyDoc
May 14, 2024A: Hi,
1:The date field is currently under development and is scheduled to go live, along with a few other updates, in the next few days.
2: Admin have the ability to view all envelopes and templates created by other admins and team members. However, team members can only see the envelopes they have created. It's important to note that currently, team members can view all templates created by themselves or others in the team/admin. We are introducing a new feature called 'Sharing with Team,' set to go live in the next few days. This feature will empower you to control sharing and decide which envelopes or templates you want to share with your team members.
3: Automatic reminders are not fully active at the moment. However, you can manually send the reminders by clicking 'Options,' selecting 'Send Reminder,' and then choosing the recipients for these reminders. We will certainly ensure that automatic reminders are fully operational very soon.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
Share BunnyDoc
Verified purchaser
May I know when will the automatic reminders be live?
Hi,
They will go live along other updates in the next 5-7 days.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
Q: Additional Feature Request I use templates to send signature requests.
I have noticed that for each envelope I create, the signature request link is included in the options menu, and nested with Audit Trail in the drop-down list.
Is it possible to include the signature request link in the notification emails (that I receive) so that I can quickly copy this link to our client in case BunnyDoc's email is captured by the Spam filter.
Thanks in advance for your help!
BunnyDoc
May 14, 2024A: Hi,
To further streamline the process, we will introduce a new notification feature that sends you the signature request links via email. You can then use them as needed. Please note that this functionality will only work when 'Show me links' is enabled. Rest assured, this idea will soon be added to our roadmap.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Verified purchaser
May I know how to enable ‘show me link’ function?
Hi,
1: Open the envelope in the document editor.
2: Navigate to the top right side of the document editor, and then click on the settings icon.
3: Enable the 'show me links' option.
4: This action will make the signature request links visible in the Audit Trail.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Q: Does plan 2/3 have the option for attachments?
I currently have 1 code and am needing to send forms with the ability for signers to add attachments.
BunnyDoc
May 15, 2024A: Hi,
This feature is not currently available. However, we encourage you to share your idea by submitting it to our roadmap at: https://bunnydoc.com/roadmap/. Once this feature goes live, you should be able to access it under Tier 1.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: I'm in real estate.
Two questions:
1) Can someone strikethrough a section of the contract and initial? For example, if this is a cash purchase, can I cross out the Financing section and add an initial box?
2) If I have 4 deals in process and 10 deals already closed, I'm not sure what organization is like. Can I archive or put in a Closed Folder different properties, or will I see all homes bought/sold on one page, both active and deals already closed?
Thanks!
BunnyDoc
May 15, 2024A: Hi,
1: You have the flexibility to add an initial box wherever you prefer. However, if you intend to cross it out using the BunnyDoc editor, please note that we currently do not support annotations. Instead, you can add the annotation externally and then upload the document. If you'd like to see annotation features in the future, please submit this request to our roadmap accessible at https://bunnydoc.com/roadmap/. Our team will consider implementing this feature based on user feedback.
2: We provide a convenient folder feature for you to organize your documents. Feel free to create folders and easily move envelopes/documents to your preferred locations.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
It's important to note that when using electronic signature applications like BunnyDoc, the primary intention is to facilitate the signing of documents that parties have already agreed upon. If the app allows amendments or annotations to be made by the receiver and these changes are significant enough to alter the original offer, it might raise questions about the validity of the contract. This is because a valid contract requires a 'meeting of the minds' - a mutual agreement on the terms. It seems that BunnyDoc isn't primarily designed for negotiating contract terms but rather for confirming agreements that are already in place. Remember, this is general information and not specific legal advice.
Hi,
Please note that changes are not allowed after the document is signed. You are permitted to make modifications or edits to the document before signing. However, once the document is signed, we do not accept any further changes. An AATL certificate is added to the final document at this point. Any attempt to modify the document after downloading will result in the AATL being compromised, breaking its integrity. As a consequence, the document will no longer be recognized as a valid agreement.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Q: This question has been raised occasionally, but I don't see a reply.
Here's the question.
If I own two companies I would like to brand separately on BunnyDoc, should I buy the tier two plan or purchase two separate individual tier one plans?
Thank you for your time.
BunnyDoc
May 15, 2024A: Hi,
If you own two separate companies, it would be a good idea to create separate accounts for each company and purchase separate individual tiers for each one.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: I compared DocuSign and BunnyDoc.
I was not able to verify the documents. Anyone can actually confirm that they are signed and AATL compliant? The blue bar doesn't appear, the signature panel is empty.
BunnyDoc
May 15, 2024A: Hi,
The document generated upon completion of the signing process includes both the document and the Audit Trail would have a blue bar and provides a comprehensive history of AATL (Adobe Approved Trust List). This bar is visible to everyone involved, whether they are the signer or the sender.
For further assistance and a clearer understanding, please feel free to contact us at team@bunnydoc.com. We can offer additional support by providing screenshots of the AATL, allowing you to follow and observe it.
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: Hello, Are you GDPR compliant ?
eIDAS regulation (European Union) ?
Do you integrate with Pabbly Connect easily ?
Yours,
David LIN
BunnyDoc
May 14, 2024A: Hi,
Yes, we are GDPR and eIDAS-compliant. Currently, we do not have Pabbly integration available, but it is on our internal roadmap. We plan to prioritize Zapier integration first, and once that is completed, we will focus on developing the Pabbly integration.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Hi, do. you have an idea of when pabbly will be integrated ?
You can anticipate its completion by end of January 2024.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Q: Hi is there custom domain feature?
BunnyDoc
May 14, 2024A: Hi,
Our platform provides robust branding options, allowing you to customize your experience by uploading your logo, incorporating email signatures, and defining a redirection link for signers upon completion. It's important to note that, currently, white-labeling for conducting signings on your own website is not available.
However, I'd like to inform you about another feature we offer. We provide public links that you can post on your website. This enables signers to initiate a new signature request independently, streamlining the process without requiring your direct intervention. Upon clicking, the user will be redirected to BunnyDoc where they can provide their name and email to initate the signature request.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Verified purchaser
Awesome features! Like like like.
Q: Will branding from email subject line be removable?
It says custom branding for has branding on the email subject line.
I dont mind on the email footers but on the subject line seems deal breaker
BunnyDoc
May 15, 2024A: Hi,
We offer branding options such as logo setup, email signatures, and redirection links upon signing completion. Currently, we incorporate minimal branding of BunnyDoc, but we are actively exploring ways to enhance and provide improved branding for you.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: Could you please provide an update on the estimated completion date for the API and Zapier integration?
It would be great to have this feature added soon, as many users are eagerly anticipating its release. A modern app should always have API, Web Hooks, or integration partners like Public Connect or Zapier, and I believe this addition will greatly improve the functionality of the app. Thank you for your hard work on this project.
BunnyDoc
May 15, 2024A: Hi,
The team is currently engaged in the development of the API and Zapier integration. We expect to release these features in the next few weeks.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: How many templates can we create in the Tier 1 Plan?
BunnyDoc
May 15, 2024A: Hi,
You can generate up to 100 templates. Should you have a valid use case requiring a higher limit, please reach out to our support team, and they will gladly extend the limit at no additional cost.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: 01.
Multilingual support: I am Korean and have tried testing with a PDF, including signing it, but the "Korean" "Text" does not display correctly. Also, when I received the results via email, the Korean text was all garbled.
02. I am unable to find the menu to integrate with Zapier.
BunnyDoc
May 14, 2024A: Hi,
1: We have conducted testing exclusively for the English language, and unfortunately, it does not currently support non-English languages. Please be assured that we have plans to incorporate support for other languages in the future.
2: Our team is actively involved in the development of the API and Zapier integration. Please be advised that the completion of this may take another few weeks. It's important to note that API is not part of this deal; however, as a token of appreciation for our AppSumo users, we plan to provide monthly API credits based on the number of codes you possess.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Verified purchaser
May I know if your team has an estimated completion date on API and Zapier?
Q: BunnyDoc is not in the Adobe's list of Current AATL Members.
But you say it's AATL compliant.
BunnyDoc
May 15, 2024A: Hi,
Adobe has a short list of resellers and have them on their list so you would not find each company who claims to be an AATL compliant. For verification of our AATL compliance, please open the final document generated by BunnyDoc in the adobe and then click on the blue bar, it will show you the history of AATL and our compliance with them.
For further details and images, please contact our support team at team@bunnydoc.com. Unfortunately, images cannot be uploaded here. We appreciate your understanding.
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: I am Korean and received a response that multilingual support is not yet available, but I was encouraged by ...
the proactive response that development will start next February. This, along with the anticipation of webhook/API capabilities, led me to purchase two codes.
I look forward to the day next mid-year when I can send contracts in Korean automatically.
Suggestion: It would be great if support for DOC files (Word, etc.) as well as PDF files was also available.
Also, my clients hardly use email and mostly communicate through text or messenger based on their phone numbers, so a scenario of sending a direct link through text or messenger for immediate signing is more suitable than sending it via email. I am curious about the possibility of improvement in this area. (I have already voted for a similar request in the feature plan.)
Share BunnyDoc
Verified purchaser
Text = SMS, LMS
Hi,
We do support PDF and DOC files. Moving forward, we will definitely explore the options for sending signature request links through SMS and other channels.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Q: Hi, when we use bunnydoc—somehow the contract text and signatures disappear when it passes to the next party.
Can you please help?
Thanks,
Ang
BunnyDoc
May 15, 2024A: Hi,
Kindly ensure that you allocate the fields to the correct individual. For detailed instructions on creating a signature request, please refer to our user manual: https://support.bunnydoc.com/docs/user-manual/envelope/how-to-create-a-signature-request/
If the issue persists, please do not hesitate to contact us directly at support@bunnydoc.com. Kindly include the envelope ID so that we can promptly investigate and assist you further.
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Q: Dear Team!
If I make contracts for 2 different brand, can I make and save 2 different branding, and pick the one which I need actually?
Thank you
BunnyDoc
May 14, 2024A: Hi,
We offer branding and it applies to all of your contracts when you send the signature request out. If you have 2 different businesses then please consider creating separate accounts for each. This way, you can customize branding according to each business's identity.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
Share BunnyDoc
Verified purchaser
Hi! OK, thanks for clarification.
Q: Hi, I can't find BunnyDoc on Zapier even though on the website it says it integrates.
When can we expect to see this integration? Thanks!
BunnyDoc
May 15, 2024A: Hi,
The team is currently working on API and Zapier development. We will notify our users once it goes live.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
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Q: I sent the document for signature and then i noticed that the date did not autopopulate as its supposed to.
So now I have a PDF for the contract signed, but no date under the signature. I had selected the option for the date to be the same as the signature date.
BunnyDoc
May 15, 2024A: Hi,
We have already replied to your email. Additionally, we are providing our response here to ensure that it can be beneficial for other users facing similar queries.
Upon investigation, we have found that you added the signed date field for Me(Now) role, and it populates the value straight away when you drag and drop the field. This role is for the sender so the sender can sign and add fields for himself if required before sending the signature request. However, for other signers, it is necessary to assign the 'Signed Date' or other relevant fields to them.
If you have any more questions or concerns, feel free to contact us directly at support@bunnydoc.com
Kind Regards,
The BunnyDoc Team
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