I bought the Professional Plan earlier - and i want to top it up to get the premium plan. Is there a way by which I can buy one more code to get to the premium plan? Please advise.
Lets say i wanna learn something about "hormone and psychology" can i upload PDFs, videolinks, audio-links or podcasts, and other stuff so gajix knows more than just the bit it knows from the LLM?
I bought a product yesterday and have already contacted support without receiving any help. I would like to know why my code has not been activated as I am experiencing issues with the activation process.
I have tried sending emails to their support but have not received any response. The activation experience is quite confusing, and I believe they need to improve communication with users, especially after a purchase is made.
I hope this situation gets resolved soon, as I am eager to use the product I purchased.
There is an automated process to redeem by clicking the link provided by AppSumo - though I think we need to improve how this works as many do come across issues like yourself.
I believe we resolved this over e-mail and you are now up and running - please don't hesitate to reach out if you need any help.
Q: Uprgrade to Premium plan
I bought the Professional Plan earlier - and i want to top it up to get the premium plan. Is there a way by which I can buy one more code to get to the premium plan? Please advise.
Thanks
wade_gajix
May 31, 2025A: Hey,
So happy to hear you are enjoying GAJIX.
Yes you can just purchase a single code again and then email hello@gajix.com with your new code and we will get it applied.
If you want to try it out before you buy it, email us and we can upgrade your account for a trial period.
Thank you,
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Q: langkah selanjutnya setelah membeli
saya telah membeli aplikasi yang lifetime. setelah saya membeli saya harus sign in dimana dan bagaiana cara menggunakannya
wade_gajix
May 31, 2025A: Hello,
Please sign in at https://app.gajix.com
Email your codes to hello@gajix.com and we can apply them to your account.
Thank you,
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Q: Roadmap?
I purchased this a while ago but do not see any active development. Where do I see a roadmap or a changelog?
wade_gajix
May 8, 2025A: Hello,
There is no roadmap or changelog however we have released several improvements to our models this year.
The UI improvements have been slow lately because of this focus on the learning content which we have iterated on as models have progress this year.
Thank you,
Wade
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Q: can we provide ebooks or pdfs for learning
Lets say i wanna learn something about "hormone and psychology" can i upload PDFs, videolinks, audio-links or podcasts, and other stuff so gajix knows more than just the bit it knows from the LLM?
wade_gajix
May 8, 2025A: Hello,
This is a feature we are going to be releasing very soon.
Formats to start will just be pdf and txt.
Thank you,
Wade
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Verified purchaser
I would also like to know this...
Q: No response from support after purchase
I bought a product yesterday and have already contacted support without receiving any help. I would like to know why my code has not been activated as I am experiencing issues with the activation process.
I have tried sending emails to their support but have not received any response. The activation experience is quite confusing, and I believe they need to improve communication with users, especially after a purchase is made.
I hope this situation gets resolved soon, as I am eager to use the product I purchased.
wade_gajix
Apr 13, 2025A: Hello,
There is an automated process to redeem by clicking the link provided by AppSumo - though I think we need to improve how this works as many do come across issues like yourself.
I believe we resolved this over e-mail and you are now up and running - please don't hesitate to reach out if you need any help.
Thank you,
Share GAJIX