I'm trying to get an answer to my question, but your AI keeps saying "I'm having trouble connecting right now. Could you try again in a moment? Sometimes network hiccups happen, but I'm ready when you are!"
Q: Your AI is Not Working, Getting hold of Support is difficult
Hi, We are struggling to really like Flowy Team. We are close to giving a Bad Review, but we want to give you another chance to help us fully onboard. It's being over 2 months we purchased Flowy Team but it's Not Useable. - There is no easy way to reach support from the App itself! It would be easier to chat with someone at the challenge point, so issues can the sorted immediately. - The AI...
Founder Team
Dirks_FlowyTeam
May 28, 2026
A: Hi Neebyen,
Thank you for taking the time to share this, and we sincerely apologize for the frustration you have experienced.
Could you please share the email address you used when contacting our support team? This will help us locate your account and follow up directly with you.
Regarding the AI Assistant, our team is actively working on a fix and we will notify all users as soon as it is...
Q: Can this software be used to move a client through the steps of a marketing service delivery?
I run a book marketing service for authors and need a visual timeline to move them through. I also need the software to let my team members access and carry out various aspects of the service.
Founder Team
Dirks_FlowyTeam
Apr 14, 2026
A: Yes, you can, FlowyTeam can support that use case quite well.
You can set up a structured workflow by creating OKRs or projects that represent each stage of your marketing service delivery (for example: onboarding → strategy → campaign execution → reporting). Each step can be broken down into tasks or key results with clear ownership and deadlines.
A few questions: 1. does the project functionality work with external clients? I would have multiple clients, but one project per client and would want to invite the client to see only their project plan.
2. Does the project show in kanban view rather than having to separately create a kan ban for it? 3. Does your calendar sync with existing calendars? 4. Can you send the forms as a link and responses would be updated in this platform? Or does user have to create an account?
Thank you
Founder Team
Dirks_FlowyTeam
Apr 14, 2026
A: Hi there! Great questions 😊
1. Yes, you can invite external clients and give them access only to their specific project. 2. Kanban view is currently available for tasks only, not at the project level. 3. Our calendar only syncs internal items like events, holidays, and tasks created in the system, it does not sync with external calendars. 4. Forms can be shared via a link, and responses will...
Really cool tool, but I miss the ability to fully customize my invoices. This makes the tool unusable for me, because I need to be able to completely configure my invoices myself and choose which fields are displayed. Will this be possible in the near future?
Founder Team
Dirks_FlowyTeam
Mar 9, 2026
A: Hello Elia, thanks for sharing your feedback! We’re aware that invoice customization is a critical feature for many users, and we're actively working on providing more flexibility. We’re already started working on this update and hope to roll it out soon. Stay tuned for future updates!
Q: Support Needed ASAP
I'm trying to get an answer to my question, but your AI keeps saying "I'm having trouble connecting right now. Could you try again in a moment? Sometimes network hiccups happen, but I'm ready when you are!"
Share FlowyTeam - for High-Performing Teams
Q: Your AI is Not Working, Getting hold of Support is difficult
Hi,
We are struggling to really like Flowy Team. We are close to giving a Bad Review, but we want to give you another chance to help us fully onboard. It's being over 2 months we purchased Flowy Team but it's Not Useable.
- There is no easy way to reach support from the App itself! It would be easier to chat with someone at the challenge point, so issues can the sorted immediately.
- The AI...
Dirks_FlowyTeam
May 28, 2026A: Hi Neebyen,
Thank you for taking the time to share this, and we sincerely apologize for the frustration you have experienced.
Could you please share the email address you used when contacting our support team? This will help us locate your account and follow up directly with you.
Regarding the AI Assistant, our team is actively working on a fix and we will notify all users as soon as it is...
Share FlowyTeam - for High-Performing Teams
Verified purchaser
Hi Dirks, thanks for your swift response, I've just sent you a mail through our registered mail. Please check and confirm you've received it. Thanks.
Q: Can this software be used to move a client through the steps of a marketing service delivery?
I run a book marketing service for authors and need a visual timeline to move them through. I also need the software to let my team members access and carry out various aspects of the service.
Dirks_FlowyTeam
Apr 14, 2026A: Yes, you can, FlowyTeam can support that use case quite well.
You can set up a structured workflow by creating OKRs or projects that represent each stage of your marketing service delivery (for example: onboarding → strategy → campaign execution → reporting). Each step can be broken down into tasks or key results with clear ownership and deadlines.
For team collaboration, FlowyTeam allows...
Share FlowyTeam - for High-Performing Teams
Q: I’m a contractor working with external teams
A few questions:
1. does the project functionality work with external clients? I would have multiple clients, but one project per client and would want to invite the client to see only their project plan.
2. Does the project show in kanban view rather than having to separately create a kan ban for it?
3. Does your calendar sync with existing calendars?
4. Can you send the forms as a link and responses would be updated in this platform? Or does user have to create an account?
Thank you
Dirks_FlowyTeam
Apr 14, 2026A: Hi there! Great questions 😊
1. Yes, you can invite external clients and give them access only to their specific project.
2. Kanban view is currently available for tasks only, not at the project level.
3. Our calendar only syncs internal items like events, holidays, and tasks created in the system, it does not sync with external calendars.
4. Forms can be shared via a link, and responses will...
Share FlowyTeam - for High-Performing Teams
Q: Customize my invoices.
Really cool tool, but I miss the ability to fully customize my invoices.
This makes the tool unusable for me, because I need to be able to completely configure my invoices myself and choose which fields are displayed.
Will this be possible in the near future?
Dirks_FlowyTeam
Mar 9, 2026A: Hello Elia, thanks for sharing your feedback! We’re aware that invoice customization is a critical feature for many users, and we're actively working on providing more flexibility. We’re already started working on this update and hope to roll it out soon. Stay tuned for future updates!
Share FlowyTeam - for High-Performing Teams