When I set the booking, there's this button (Send whatsapp notification to client), but when clients make the booking, only the agent is getting notification, and the client does not get notified (both booking confirmation and reminders). Is this a known issue, or do I need to activate this somewhere else as well?
Also what about email notification? they can't get them also.
After making a booking, it says "Pending booking". Do I have to approve it manually? how does it work?
Founder Team
Cesar_WhatsAppWidget
Nov 14, 2025
A: Hi, please contact us on WhatsApp so we can review all the settings for bookings. https://chatwith.io/s/link-to-whatsapp I think you have activated "confirm bookings". If that is the case, the user is only notified when you approve the booking. Let me know if we can talk. Thank you.
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Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Hi cesar... lot of ghost "LEADS" appears on my dashboard of all my client widgets :( how can we fix it... i wonder how they become on leads... cuz all widgets have obligatory fields... not easy... is this an a tochatbe vulnerability? thanks
Founder Team
Cesar_WhatsAppWidget
Nov 12, 2025
A: Hi. We will add a filter for those leads. Some users want to see this data others don’t. We will set this widget around Friday. Thank you.
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Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
I want to know more about white label. If I purchase your Saas and I use my own domain, can I charge the user per leads they get or how pricing model works if I do white label and sell the lead gen system to user? Monthly subscription? Per leads payment?
Founder Team
Cesar_WhatsAppWidget
Nov 10, 2025
A: Hi, we do not have anything fix in terms of business model. You can sell the widgets, leads as you want. We give you tools to sell leads if you think it is a good idea for your clients. Or you can sell the widgets and access to the panel.
Here you have videos explaining both options: https://youtu.be/jdVC2NMVAY4
How to sell leads: https://youtu.be/F9QJ_mms5i4
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Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Thank you so much for the responses Mr Cesar. Is there any tutorial that walk through all the feature like how to setup landing pages that have form, how to setup GA/FB pixels etc. I found your youtube channel quiet messy and difficult to find the tutorial (sorry to say about this). I hope you can make one playlist for the onboarding stuff so it easier for new user to learn how to use your platfom
I look a lot of your videos, but can find HOW to create the agente? I need a BYOK? How to choose one LLM to work with the agent?
Thanks!!!
Founder Team
Cesar_WhatsAppWidget
Nov 7, 2025
A: Hi William. the LLM is set on our side. We use CHATGPT. You can add content, sitemap or URLs and we will use that data to train the AI agent. We do not have a BYOK now. Let me know if that works for you.
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Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
WhatsApp API is only required for some automations. But 99,99% of the users do not use it. So do not worry. With WhatsApp or WhatsApp Business is good.
You can install each widget in a different domain and in each widget you can add different numbers. Each widget is an independent application. Let's say Widget A goes to domain A and with configuration A. Widget B goes to domain B and configuration B. But then you can install Widget B in Domain C. We do not restrict the usage by any means. And you can create unlimited widgets.
How about webhooks? Its inthe plans too? It could be awesome to send a webhook to scheduled a meeting and "see" the free sltos on Calndar for example... its possible?
Webhooks are unlimited, you can use webhooks for individual agents and yes, we send the booking information in the webhook. This is a video about how to use it.
Hi, does this tool work for 1. bulk messaging? If yes, any additional costs beside whatsapp api? 2. 1 on 1 chat/messaging (two way)?
Founder Team
Cesar_WhatsAppWidget
Oct 24, 2025
A: Hi, For Bulk Messaging and Chat 1/1 you need WhatsApp API and the inbox. The subscription is 500€ x year. That covers everything and it is unlimited but it is not included in the LTD.
Please contact us so we can explain everything in detail. Thank you.
Share
Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Q: Client Booking Confirmation and reminders
Hello Team,
When I set the booking, there's this button (Send whatsapp notification to client), but when clients make the booking, only the agent is getting notification, and the client does not get notified (both booking confirmation and reminders). Is this a known issue, or do I need to activate this somewhere else as well?
Also what about email notification? they can't get them also.
After making a booking, it says "Pending booking". Do I have to approve it manually? how does it work?
Cesar_WhatsAppWidget
Nov 14, 2025A: Hi, please contact us on WhatsApp so we can review all the settings for bookings.
https://chatwith.io/s/link-to-whatsapp
I think you have activated "confirm bookings". If that is the case, the user is only notified when you approve the booking.
Let me know if we can talk. Thank you.
Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Q: SPAM ATTACK in the last days...
Hi cesar... lot of ghost "LEADS" appears on my dashboard of all my client widgets :( how can we fix it... i wonder how they become on leads... cuz all widgets have obligatory fields... not easy... is this an a tochatbe vulnerability? thanks
Cesar_WhatsAppWidget
Nov 12, 2025A: Hi. We will add a filter for those leads. Some users want to see this data others don’t. We will set this widget around Friday. Thank you.
Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Q: White Label
Hi Cesar,
I want to know more about white label. If I purchase your Saas and I use my own domain, can I charge the user per leads they get or how pricing model works if I do white label and sell the lead gen system to user? Monthly subscription? Per leads payment?
Cesar_WhatsAppWidget
Nov 10, 2025A: Hi, we do not have anything fix in terms of business model. You can sell the widgets, leads as you want.
We give you tools to sell leads if you think it is a good idea for your clients.
Or you can sell the widgets and access to the panel.
Here you have videos explaining both options:
https://youtu.be/jdVC2NMVAY4
How to sell leads:
https://youtu.be/F9QJ_mms5i4
Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Verified purchaser
Thank you so much for the responses Mr Cesar. Is there any tutorial that walk through all the feature like how to setup landing pages that have form, how to setup GA/FB pixels etc. I found your youtube channel quiet messy and difficult to find the tutorial (sorry to say about this). I hope you can make one playlist for the onboarding stuff so it easier for new user to learn how to use your platfom
Verified purchaser
Hi, thank you for your comment. I will make a video explaining this topic. We have a lot of videos because there are a lot of options.
Q: How to create the agents?
I look a lot of your videos, but can find HOW to create the agente? I need a BYOK? How to choose one LLM to work with the agent?
Thanks!!!
Cesar_WhatsAppWidget
Nov 7, 2025A: Hi William. the LLM is set on our side. We use CHATGPT.
You can add content, sitemap or URLs and we will use that data to train the AI agent.
We do not have a BYOK now.
Let me know if that works for you.
Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
Verified purchaser
Amazing! Thanks :)
And how about the WhatsApp API, its mandatory?
Verified purchaser
WhatsApp API is only required for some automations. But 99,99% of the users do not use it. So do not worry. With WhatsApp or WhatsApp Business is good.
Verified purchaser
Great!!!
Thanks for that!
Last question, I promise: Its possible to have multiple domains 1 for each client and 1 WhatsApp Number for each client too?
Thanks Cesar!
Verified purchaser
You can install each widget in a different domain and in each widget you can add different numbers. Each widget is an independent application. Let's say Widget A goes to domain A and with configuration A. Widget B goes to domain B and configuration B. But then you can install Widget B in Domain C. We do not restrict the usage by any means. And you can create unlimited widgets.
Verified purchaser
Do not worry about questions. We are here to help.
Verified purchaser
Thanks!!! Just bought it!
How about webhooks? Its inthe plans too? It could be awesome to send a webhook to scheduled a meeting and "see" the free sltos on Calndar for example... its possible?
Verified purchaser
Webhooks are unlimited, you can use webhooks for individual agents and yes, we send the booking information in the webhook. This is a video about how to use it.
https://youtu.be/Xo4Sc9Q_qyQ
https://youtu.be/1h3P7yi4wts
Documentation:
https://tochat.be/click-to-chat/webhook-tochat-be-whatsapp-leads-documentation/
Verified purchaser
We have a lot of content in our YouTube Channel https://www.youtube.com/@LinktoWhatsApp
Q: Bulk messaging
Hi, does this tool work for
1. bulk messaging? If yes, any additional costs beside whatsapp api?
2. 1 on 1 chat/messaging (two way)?
Cesar_WhatsAppWidget
Oct 24, 2025A: Hi,
For Bulk Messaging and Chat 1/1 you need WhatsApp API and the inbox.
The subscription is 500€ x year. That covers everything and it is unlimited but it is not included in the LTD.
Please contact us so we can explain everything in detail.
Thank you.
Share WhatsApp Widget | Capture more leads (2025) + (New) Ai Agents
How can i contact you?
Verified purchaser
Hi, this is my link to WhatsApp. https://chatwith.io/s/link-to-whatsapp click and open whatsapp with my number :)