WhatsApp Widget and Inbox | Capture more leads (2024) Questions

Hello,

1) Do you have chat history? If yes, where and how are we capturing data? If no, what is the usual solution?
2) Is there chat logic, where clients ask certain questions and we can lead them to answers based on logic? When AI agent answers questions, it will switch to live agent when not satisfied answer is given?
3) Is the agent live only, or AI?
What AI can we use? Claude/OpenAI/or?
Is it a 'Bring Your Own Key' agent?
4) Can we give the AI agent a knowledge base?
5) Will you be adding more payment integrations like Paypal and more?
6) I see that you will need us to use a new number. Must I have a whatsapp business account, or is a normal phone number okay?
7) Is there a public roadmap on future features?
8) Any updates to this question about google calendar? https://tinyurl.com/ys37824b
Also Outlook?

Thank you. :)

Hello, I know that I need WhatsApp API to do WhatsApp marketing, but I want to know if this deal provides a tool for WhatsApp marketing and management.

How will it work? Do you have any video?

Is there any youtube or site where I can understand or see more use case for this product? Thanks!

Hi
I have a small marketing agency so i want to know if the following things via Google Reviews are possible via your software?
1) I want to put QR code with a Google Review link in restaurants or shops, so if the client scans the QR code he goes to a form where he puts his name, phone and email .
2) Does your software keeps the name, phone and email in a sort of CRM for further marketing purposes (newsletter)? Can be a CSV no problem
3) After he filled in his. credentials , he is redirected to a page with 5 stars to give a rating, if he gives 1 to 3 stars he gets redirected to a form to write his complaints and goes not to Google, if he gives 4 to 5 stars he gets redirected to the Google Reviews page to write his review
All are my steps possible with your software?
Thank you

Integration:

1.⁠ ⁠Can WhatsApp widgets be embedded on social media platforms like Instagram and Facebook?

Functionality:

1.⁠ ⁠Will every message sent via the widget be directly received in clients' WhatsApp accounts or only in the client panel/dashboard provided?
2. How do messages flow between the widget and clients' WhatsApp accounts?

Technical Requirements:

1.⁠ ⁠What are the technical requirements for setting up and integrating WhatsApp widgets?
2.⁠ ⁠Are there any specific server or infrastructure requirements?

Support and Updates:

1. How will updates and maintenance be handled?

Lifetime Deal Clarifications:

1.⁠ ⁠What exactly is included in the lifetime deal?
2.⁠ ⁠Are there any limitations or restrictions on the lifetime deal (e.g., number of clients, messages, etc.)?