WhatsApp Widget | Capture more leads (2025) Questions

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Q: Ability to track leads in Zoho

Hello Cesar,
The product looks great. The reason I am looking for this type of solution is to improve my conversion tracking of Google Ads.
Today I know how many people are going to whatsapp and is endig up sendig me a message, however I have no connection between zoho, my CRM and google ads. I would like to know if your tool would be able to send data from Zoho (when a lead ended to buy my product) to Google Ads, Like this I can know which campaing or eaven keyword is actually giving me conversions (paying customers).

mathias001May 8, 2025
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Founder Team
Cesar_WhatsAppWidget

Cesar_WhatsAppWidget

May 8, 2025

A: Hi Mathias, thank you very much for your comment.
Yes, we have a solid integration with Zoho and we generated enhanced conversions from Google Ads using our WhatsApp Widget.

To send data from zoho to google ads you only need to activate the audience from Google Ads. That is outside our scope, but we can do a call and do the setup together.

Please, use this link to access my whatsapp so we can arrange a call:
https://chatwith.io/s/link-to-whatsapp

Thank you!!

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Q: Sync Emails with a WhatsApp Group Using Your Widget?

Hi! Your WhatsApp Widget is super flexible — love it.

Quick question: I manage a 30-year-old mailing list (400+ emails) with low engagement, and I’m thinking of moving to WhatsApp. If I have everyone’s mobile number and create a group, is it possible to:

Automatically post mailing list emails to the WhatsApp group?
Forward WhatsApp group messages back to the mailing list?

Is this doable with your tool or via any workaround?

Thanks!

navid7PLUSMay 8, 2025
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Q: Personalized message to the customer via WhatsApp at the time of purchase

Can it be used in the case of a purchase in WordPress to send a personalized message to the customer at the time of purchase?

115692860724711604315PLUSMay 6, 2025
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Founder Team
Cesar_WhatsAppWidget

Cesar_WhatsAppWidget

May 6, 2025

A: Yes you can use our Wordpress plugin for woocommerce for that. https://tochat.be/click-to-chat/2024/05/13/plugin-for-woocommerce-wordpress-for-notifications-with-whatsapp/

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Q: Very interesting, but have some questions.

Hi Cesar, this looks amazing. I see that there's an AI agent that can help, but can a human agent step in at any time if AI is enabled? Also, what powers the AI, I mean, which model are you using and do you need an openai api or something like that? Can you customize the box/bubble for a different look/shape/color etc?

bigrickdMay 2, 2025
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Founder Team
Cesar_WhatsAppWidget

Cesar_WhatsAppWidget

May 2, 2025

A: Hi, if the AI is setup, the user is the person who will need to request support from an agent. The agent can not step in the conversation.
We use CHATGPT.
You have a design section where you can add custom design, templates, etc...

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Q: Roadmap for the countries available for Stripe Payments

Hi Cesar,
Bought the product and taking my time to discover its functionalities. I did noticed that I could not link my Stripe account, my country is not among the ones that this widget seem to service.
Do you have a roadmap for that? South East Asia is a big market. If you could explain why there are so many countries that have stripe available yet can not bind to your CRM that would be helpful.

Also do you have another payment solution that you could integrate? I think that 2C2P would be very good because they also allow for customers to pay with wechat. lots of chinese customers ready to spend money around the world.
cheers

laurent_pinsonMay 2, 2025
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Founder Team
Cesar_WhatsAppWidget

Cesar_WhatsAppWidget

May 2, 2025

A: Hi Laurent, looks like you have good knowledge of the area and we are looking for a partner in the region. Are you available to have a call? Please contact me using WhatsApp. https://chatwith.io/s/link-to-whatsapp

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