I have purchased three codes, however my account currently shows a limit of 10,000 per month, which seems lower than expected (15K). I wanted to confirm whether this is correct or if something needs to be adjusted on my account.
I also had a question regarding white labeling. Could you please advise how I can: • Change the branding (logo / brand name), and • Use my own link or domain...
Founder Team
scottvayner
Dec 24, 2025
A: You can just go back to that redemption page and try entering one code at a time to get the 3rd one to redeem. Most likely a typo.
Hi, could you clarify how the review landing page works for negative vs. positive sentiment?
My goal is to ensure that links to these public review sites are hidden unless the user selects a positive star rating.
Specifically, I want to use review gating: 1. If a user gives a negative rating (e.g., 1-3 stars), I want them directed to an internal feedback form only so it stays private. 2. If they...
Founder Team
scottvayner
Dec 17, 2025
A: 1. Yes, this happens out of the box. Everything counts as a "review" on the platform, but the negative ratings are hidden from widgets and showcase by default. 2. In the Review Page settings, you can configure redirects for each score. And you can have more than one for each score, splitting the traffic to different places.
Hi I want to use only for generating a QR code so that my clients can put it on their desk. If a client scans the QR code is the same principale of 1, 2 or 3 stars internal message and 4 or 5 stars the get a redirect to Google Reviews for example. Is It also possible with the QR code? Thank you
Founder Team
scottvayner
Dec 11, 2025
A: Yes. Each review page has a downloadable QR code. Just configure the page to meet your criteria and that does the job.
1. I understand that each project represents a business. Within a single project, can one business have multiple Google My Business listings?
2. Can each project have its own custom domain for clients, or is one general custom domain at agency level?
Thanks!
Founder Team
scottvayner
Dec 9, 2025
A: 1. You can connect 1 GMB account per project, and sync multiple locations on that. 2. Yes, each project can have its own CNAME and sending domain for clients. It falls back to agency domains.
I have purchased the Agency with 3 codes. I need help with instructions to get setup. Is there a video of training on how to set up and use the platform)im a visual learner best?
1. to set up the reviews for my own business? 2. to set up a new client's business so they have their own dashboard? 3. how to connect my "simpletexting" sms account to integrate (you did the integration process on your...
Founder Team
scottvayner
Dec 5, 2025
A: 1. You can create a project for your own agency in Agency > Projects 2. Create a project for the client in Agency > Projects, and then invite Client to access it in Agency > Clients 3. Go to Settings > Integrations > SimpleTexting, there is a doc on setting this up: https://docs.moregoodreviews.com/sms/sms-with-simpletexting 4. Use the support bubble on the site, there is also an AI answers...
Q: Liscences
Hello,
I have purchased three codes, however my account currently shows a limit of 10,000 per month, which seems lower than expected (15K). I wanted to confirm whether this is correct or if something needs to be adjusted on my account.
I also had a question regarding white labeling. Could you please advise how I can:
• Change the branding (logo / brand name), and
• Use my own link or domain...
scottvayner
Dec 24, 2025A: You can just go back to that redemption page and try entering one code at a time to get the 3rd one to redeem. Most likely a typo.
Share More Good Reviews
Please check the docs for the white label setup here: https://docs.moregoodreviews.com/
Set up the agency by clicking agency on the header. Edit the Appearance and Domain sections. Domain is critical for white label setup.
You can use the support bubble on the site or email help@moregoodreviews.com
Verified purchaser
Thank you for your quick reply. I sent you the codes. Pls check why we have only 10k. Also u don’t see agency on the header.
Verified purchaser
I sent all codes and details to the support email. Looking forward to you reply
Q: Review landing page
Hi, could you clarify how the review landing page works for negative vs. positive sentiment?
My goal is to ensure that links to these public review sites are hidden unless the user selects a positive star rating.
Specifically, I want to use review gating:
1. If a user gives a negative rating (e.g., 1-3 stars), I want them directed to an internal feedback form only so it stays private.
2. If they...
scottvayner
Dec 17, 2025A: 1. Yes, this happens out of the box. Everything counts as a "review" on the platform, but the negative ratings are hidden from widgets and showcase by default.
2. In the Review Page settings, you can configure redirects for each score. And you can have more than one for each score, splitting the traffic to different places.
So, yes, the platform can do all this.
Share More Good Reviews
Q: QR code
Hi
I want to use only for generating a QR code so that my clients can put it on their desk. If a client scans the QR code is the same principale of 1, 2 or 3 stars internal message and 4 or 5 stars the get a redirect to Google Reviews for example.
Is It also possible with the QR code?
Thank you
scottvayner
Dec 11, 2025A: Yes. Each review page has a downloadable QR code. Just configure the page to meet your criteria and that does the job.
Share More Good Reviews
Q: Question about projects and domains:
Hi there, quick question — two in total:
1. I understand that each project represents a business. Within a single project, can one business have multiple Google My Business listings?
2. Can each project have its own custom domain for clients, or is one general custom domain at agency level?
Thanks!
scottvayner
Dec 9, 2025A: 1. You can connect 1 GMB account per project, and sync multiple locations on that.
2. Yes, each project can have its own CNAME and sending domain for clients. It falls back to agency domains.
Share More Good Reviews
Q: How to get started videos
I have purchased the Agency with 3 codes. I need help with instructions to get setup. Is there a video of training on how to set up and use the platform)im a visual learner best?
1. to set up the reviews for my own business?
2. to set up a new client's business so they have their own dashboard?
3. how to connect my "simpletexting" sms account to integrate (you did the integration process on your...
scottvayner
Dec 5, 2025A: 1. You can create a project for your own agency in Agency > Projects
2. Create a project for the client in Agency > Projects, and then invite Client to access it in Agency > Clients
3. Go to Settings > Integrations > SimpleTexting, there is a doc on setting this up: https://docs.moregoodreviews.com/sms/sms-with-simpletexting
4. Use the support bubble on the site, there is also an AI answers...
Share More Good Reviews