I have purchased the Agency with 3 codes. I need help with instructions to get setup. Is there a video of training on how to set up and use the platform)im a visual learner best?
1. to set up the reviews for my own business? 2. to set up a new client's business so they have their own dashboard? 3. how to connect my "simpletexting" sms account to integrate (you did the integration process on your...
Founder Team
scottvayner
Dec 5, 2025
A: 1. You can create a project for your own agency in Agency > Projects 2. Create a project for the client in Agency > Projects, and then invite Client to access it in Agency > Clients 3. Go to Settings > Integrations > SimpleTexting, there is a doc on setting this up: https://docs.moregoodreviews.com/sms/sms-with-simpletexting 4. Use the support bubble on the site, there is also an AI answers...
Hi its possible to import booking.com reviews? Also if i buy white label can i configúrate custom emails for my customers and cname for each? Also want to know if the admin has spanish language.
Thanks
Founder Team
scottvayner
Dec 3, 2025
A: You can import reviews via csv file if you can get an export. There is no web scraper for that atm.
And yes to the CNAME for customers and Spanish portal.
Q: I need to create a customer feedback flow: can you help ?
I need to create a customer feedback flow: If a customer's rating/feedback is "good" or "excellent," suggest an AI-generated review, allow the user to copy it, and then redirect them to a Google review page (e.g., smartcqr.connectitapp.com).
Founder Team
scottvayner
Nov 29, 2025
A: As of now. There is a button under the field to write a review (native). Where they can press that and have a review generated. Once they leave a native review, it can present links to Google or other services, where that review is already copied so they can paste it in.
If that doesn’t work. How do you envision the flow?
Q: How to get started videos
I have purchased the Agency with 3 codes. I need help with instructions to get setup. Is there a video of training on how to set up and use the platform)im a visual learner best?
1. to set up the reviews for my own business?
2. to set up a new client's business so they have their own dashboard?
3. how to connect my "simpletexting" sms account to integrate (you did the integration process on your...
scottvayner
Dec 5, 2025A: 1. You can create a project for your own agency in Agency > Projects
2. Create a project for the client in Agency > Projects, and then invite Client to access it in Agency > Clients
3. Go to Settings > Integrations > SimpleTexting, there is a doc on setting this up: https://docs.moregoodreviews.com/sms/sms-with-simpletexting
4. Use the support bubble on the site, there is also an AI answers...
Share More Good Reviews
Q: Booking.com and Spanish
Hi its possible to import booking.com reviews?
Also if i buy white label can i configúrate custom emails for my customers and cname for each? Also want to know if the admin has spanish language.
Thanks
scottvayner
Dec 3, 2025A: You can import reviews via csv file if you can get an export. There is no web scraper for that atm.
And yes to the CNAME for customers and Spanish portal.
Share More Good Reviews
Q: How long are you gonna be on Appsumo?
scottvayner
Dec 1, 2025A: Not sure but I plan to limit my plans here next year. The product has matured now after a couple years of being listed here.
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Q: I need to create a customer feedback flow: can you help ?
I need to create a customer feedback flow: If a customer's rating/feedback is "good" or "excellent," suggest an AI-generated review, allow the user to copy it, and then redirect them to a Google review page (e.g., smartcqr.connectitapp.com).
scottvayner
Nov 29, 2025A: As of now. There is a button under the field to write a review (native). Where they can press that and have a review generated. Once they leave a native review, it can present links to Google or other services, where that review is already copied so they can paste it in.
If that doesn’t work. How do you envision the flow?
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Q: Software Clarification Questions
Hello Support Team,
Does your software have OpenAPI or have plans on your roadmap to include OpenAPI to your software features?
If so, when will this feature be available for use?
scottvayner
Nov 26, 2025A: There is a REST API in the docs. Are you saying you want it to document the response objects also?
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Or maybe I should offer a Postman collection?