MyMemo Questions

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Q: Can Mymemo automatically copy all text from the article?

Hi, I am a new Tier 3 user for MyMemo, and I tried to save the entire article, but it seems that AI only summarises the article I visited. Can Mymemo save all the texts from the article or not? Do I have to highlight the whole article to save it? This is because if the article is edited by the editor or removed in the future, Evernote can take a screenshot of all articles and keep them.

EzioSavvaPLUSJun 28, 2025
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Q: MemoCast settings

Hi, is it possible to allow users to customize their MemoCasts similarly to how NotebookLM works? This would involve inputting a question and also selecting the length—short, medium, or long—and then having MemoCast generate a podcast accordingly. Most daily MemoCasts don't align with my needs, so I'd like to create my own. Thanks!

RudyCaPLUSJun 26, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jun 28, 2025

A: Hi RudyCa,

Yes, absolutely! 🎧✨ You can generate a customized MemoCast based on either a single memo or an entire collection.

Just right-click (or long-press on mobile) on any memo or collection card, then select “Generate MemoCast.” From there, you'll be able to:

Choose voice style

Select your preferred language

And pick your desired length (short, medium, or long)

This way, you can create a MemoCast that perfectly fits your personal needs—just like NotebookLM, but with your own content 🧠💬

Let us know if you have any other feature suggestions. We're always listening!

Warmly,
The MyMemo Team

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Q: I am using the free version to try it out but support is unreachable

I am using the free version for about 2 weeks now to try it out but am experiencing quite a few bugs and support never responds. Are there others experiencing this?

hi8732Jun 25, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jun 28, 2025

A: Hi hi8732,

Thanks for reaching out.

I’m not entirely sure what specific issues you're encountering—especially since you're currently on the free version, which does come with certain feature and support limitations.

That said, we’d love to help! You can:

Email us directly at support@mymemo.ai

Or join our Discord community, where our team and other users can assist you

We do our best to respond during business days, and your feedback is very important in helping us improve the product.

Looking forward to hearing more details from you!

Warm regards,
The MyMemo Team

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Q: Ios quick add function

Are you planning to add safari/chrome share function? I cant find it. I wanted to send a webpage where i am as a bookmark but mymemo is not in the selectable list. Without it , its slow to enter mm app and add a link. There should be a quick add function. Or maybe i just dont find it. Thanks

vehamikiJun 24, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jun 24, 2025

A: Currently, MyMemo should be available in the Chrome share menu in ios. If you can't find it, try these steps:

Tap the Share button in Safari/Chrome

Scroll to the far right and select "More"

Find MyMemo in the list and enable it

You can also tap "Edit" to rearrange MyMemo for quicker access

If it still doesn’t appear, possible reasons include:

Outdated iOS version

MyMemo app needs an update

Permission settings issue

Recommended fixes:

Update MyMemo and your iOS to the latest version

Restart your device and try again

If the issue persists, email support@mymemo.ai—our team will help troubleshoot

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Q: Keeps logging out

If I don’t use it for a few days, it logs me out on iOS. Frustrating!

Sumoling8486Jun 20, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jun 20, 2025

A: Thanks for the feedback!
We recently updated our session policy — the current auto-logout period is set to 30 days, mainly for security reasons.

If you’re getting logged out in less than 30 days, please let us know at support@mymemo.ai so we can look into it. Appreciate your patience! 😊

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