Mystrika Questions

Showing 1 - 5 of 436 questions
vladimir15vladimir15
vladimir15
Jun 19, 2026
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Q: Zohomail vs Namecheap

Im new into email warmup and trying to figure out if this tool will make sense for my case. I have a digital product and I bought another domain to use for email marketing. I dont want to use gsuite at this moment. One option i have is to use zohomail or even better to use just the forwarder if possible on namecheap. I just need those email sent and eventually replies to go back to my orignal domain. Please let me know what are the possibilities so I can decide if it makes sense to buy it.

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de1d709789194a59a6ab639f934042cade1d709789194a59a6ab639f934042ca
de1d709789194a59a6ab639f934042caPLUS
Jun 16, 2026
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Q: problem with not getting a support response

here's the problem:
I'm receiving the following error during email warmup:

invalid_request: AADSTS28000: Provided value for the input parameter scope is not valid because it contains more than one resource. Scope openid email profile https://outlook.office365.com/Mail.ReadWrite ...

The warmup process gets automatically disabled and shows this error. Could you please investigate and let me know...

Founder Team
Fresent

Fresent

Edited Jun 16, 2026

A: Hi There,

Thanks for choosing Mystrika for scaling your business.

Please note, this is not the correct platform for support request.
You are welcome to send us support email, use our AI chat bot, submit our support form, write to us in our facebook support community with over 8000+ members and so on.

Now, coming back to your query.
The issue was resolved and changes went live within 12 hours...

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Eugen_PopaEugen_Popa
Eugen_Popa
May 29, 2026
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Q: Why not possible to add subdomain?

I just purchased this deal but could not add my emails because subdomains not allowed?
How come?
Why not?

Founder Team
Fresent

Fresent

Jun 4, 2026

A: Hi Eugen,

Thanks for choosing Mystrika for scaling your business.

Using (subdomain) as part of sending emails, is a strategy that should/has been be used for subscribed list. Though companies there too are increasingly switching to separate domain.

Subdomain, never was, and never has been a part of Cold Email strategy.
If you create and use subdomain from your main domain, and attempt to...

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That_GuyThat_Guy
That_GuyPLUS
May 14, 2026
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Q: Non-Functional

After successfully logging in I'm immediately getting 419 PAGE EXPIRED. When I went to contact support on Fresent.com there's no message that my query was sent. Is this still functional? I need to use it

Founder Team
Fresent

Fresent

Jun 4, 2026

A: Hi There,

Thanks for considering Mystrika for scaling your business
This generally means there is a browser extension (or a proxy) that is hijacking the session between your browser and Mystrika.

We would highly advise to use incognito mode of browser, and your issue should be resolved.

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chirag97chirag97
chirag97
May 1, 2026
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Q: Subject: SSL certificate not generated for White-label subdomain email.placemeright.in (Account Chirag2109)

Hello Mystrika Support Team,
I have configured the White-label subdomain pointing to cname.mystrika.net in my account.
Details:
Username: Chirag2109
CNAME target: cname.mystrika.net
DNS result: CNAME resolves to 173.249.195.144 (verified for 2+ days)
Action taken: White-label configuration saved multiple times to retrigger SSL generation
Issue: SSL certificate has not been generated; port 443...

Founder Team
Fresent

Fresent

Jun 4, 2026

A: Hi Chirag,

Thanks for choosing Mystrika for scaling your business.
The SSL generation process is mostly automated and generates a cert within 24 hours.

However, in rare cases, if even after 48 hours ssl has not been generated, please drop a support email and we will manually trigger the process (or re-queue ssl generation request).

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