Custom branding shows included for each tier but I saw in response to another question that it is only for tier 5 and higher. Is the page not updated or has this changed? If I purchase tier 3 and do not buy the add-ons now, will that mean I will not have access to them later or ever(once it leaves appsumo)? And no automation runs with these deals?
Founder Team
Rachit_Stackby
Dec 13, 2025
A: Hey there,
Custom branding is for forms, which we have on Tier 3 plan and above.
For add-ons, you can get it while its on LTD or else you can get it when it moves to annual recurring add-ons.
Automation runs are available on Tier-5 and above.
Rachit - Please note the Appsumo sales page shows custom branding at Tier 2. I believe another comment mentioned this but it should be corrected. I see you mentioned an automations add-on for these LTDs but it is not listed. Can you confirm this is an option and advise the cost. I am referring to internal automations, I understand that external are part of powerups. TIA
Hi -can you please help us understand this feature as per the comment you made in some other recipe . How does this work ? Does that mean that I can access old conversations with a contact I have saved in stackby ? If yes can I also create a summary of past conversations ?
—> - CRM features: Two way email sync on each record (Gmail, Outlook), Activity on each record is already live.
And is...
Founder Team
Rachit_Stackby
Dec 13, 2025
A: 1. For CRM feature, you can integrate with Outlook and Gmail and start sending and receiving emails directly from your records. It syncs the email threads with that email ID.
2. No, we don't have a feature or integration like this with MeetGeek or similar tools - but you can create a workflow using Zapier or Make to achieve this and push that data into Stackby. It will require a bit of a...
Q: add more seats to old plan? + limitation on AI output
if i add more seats to older plan will i get the benefits of prior plan?
also there seems to be a limitation on AI output, the answers seem to be cut off after a while - like it doesnt provide the full answer. I have my Gemini API attached and there is no settings to fix the output size. Its becoming quite a struggle. Dont think this was the case before.
Founder Team
Rachit_Stackby
Dec 13, 2025
A: Hello there, yes. Adding more codes will only increase the limits of the workspace and add to it, not remove anything.
Is it the case with all the AI models? Please tell me which model are you using and we can get it checked.
Q: How do we correctly connect Stackby to n8n? API docs seem outdated and no method works.
How do we correctly connect Stackby to n8n? None of the API endpoints in the docs seem to work, and support has not replied to 3 emails in 9 days.
Additional details: Trying to connect Stackby to n8n using either the Stackby node or a custom HTTP Request node. Every attempt fails. Errors include: ENOTFOUND api.stackby.com 501 Something went wrong Header name must be a valid HTTP token Unable to...
Q: GDPR, DPA and tiers.
Hi. What tiers opens the right to get a DPA from Stackby?
Rachit_Stackby
Dec 19, 2025A: None of the AppSumo tiers. We sign DPAs only on Enterprise plans.
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Q: Add-Ons & Branding
Custom branding shows included for each tier but I saw in response to another question that it is only for tier 5 and higher. Is the page not updated or has this changed?
If I purchase tier 3 and do not buy the add-ons now, will that mean I will not have access to them later or ever(once it leaves appsumo)?
And no automation runs with these deals?
Rachit_Stackby
Dec 13, 2025A: Hey there,
Custom branding is for forms, which we have on Tier 3 plan and above.
For add-ons, you can get it while its on LTD or else you can get it when it moves to annual recurring add-ons.
Automation runs are available on Tier-5 and above.
Share Stackby
Rachit -
Please note the Appsumo sales page shows custom branding at Tier 2. I believe another comment mentioned this but it should be corrected.
I see you mentioned an automations add-on for these LTDs but it is not listed. Can you confirm this is an option and advise the cost. I am referring to internal automations, I understand that external are part of powerups.
TIA
Q: Question on email sync for CRM like features
Hi -can you please help us understand this feature as per the comment you made in some other recipe . How does this work ? Does that mean that I can access old conversations with a contact I have saved in stackby ? If yes can I also create a summary of past conversations ?
—> - CRM features: Two way email sync on each record (Gmail, Outlook), Activity on each record is already live.
And is...
Rachit_Stackby
Dec 13, 2025A: 1. For CRM feature, you can integrate with Outlook and Gmail and start sending and receiving emails directly from your records. It syncs the email threads with that email ID.
2. No, we don't have a feature or integration like this with MeetGeek or similar tools - but you can create a workflow using Zapier or Make to achieve this and push that data into Stackby. It will require a bit of a...
Share Stackby
Q: add more seats to old plan? + limitation on AI output
if i add more seats to older plan will i get the benefits of prior plan?
also there seems to be a limitation on AI output, the answers seem to be cut off after a while - like it doesnt provide the full answer. I have my Gemini API attached and there is no settings to fix the output size. Its becoming quite a struggle. Dont think this was the case before.
Rachit_Stackby
Dec 13, 2025A: Hello there, yes. Adding more codes will only increase the limits of the workspace and add to it, not remove anything.
Is it the case with all the AI models? Please tell me which model are you using and we can get it checked.
Thanks,
Rachit
Share Stackby
Q: How do we correctly connect Stackby to n8n? API docs seem outdated and no method works.
How do we correctly connect Stackby to n8n? None of the API endpoints in the docs seem to work, and support has not replied to 3 emails in 9 days.
Additional details:
Trying to connect Stackby to n8n using either the Stackby node or a custom HTTP Request node. Every attempt fails. Errors include:
ENOTFOUND api.stackby.com
501 Something went wrong
Header name must be a valid HTTP token
Unable to...
Share Stackby