I bought Stackby back in 2020. Now it says I'm on the free plan. So what exactly did I pay for? When comparing the free plan with the new AppSumo plans it is also confusing: 1. Free plan includes 5 users, but if you pay $109 for the AppSumo deal you get downgraded to 1 user. 2. Free plan includes 100 internal automation runs, but if you pay $109 for AppSumo deal you get...zero. 3. Free plan...
I purchased 6 codes before, but was waiting for the option to embed charts and other features, which apparently are now called interfaces/applications. According to my six codes, I should be able to use this option in our workspace, but when I try, I am being told I need to upgrade? How many additional codes do I need to buy if I wanted to use the interfaces/apps on our own cname for our team? Also, for the rows, is it possible to archive if we needed to for space?
Q: $399 Powerups add on not applying correctly after 9 code upgrade
Hello, I recently upgraded my Stackby account from 5 codes to 9 codes mainly so I could use List View. Before that, while at level 5 I had already purchased multiple add-ons, including the $399 Powerups add-on, which are for the whole platform.
However, when I try to *add a section or *use color formatting in List View, I’m still being prompted to upgrade to powerups.
Not sure if anyone else is...
Founder Team
Rachit_Stackby
Jul 27, 2026
A: Hey there,
Your account is already upgraded with the Powerups package. Please check and let us know.
Hello there, I've bought the higher tier of StackBy in june 2025 and now saw that there are news features. I would like to upgrade my plan but there is not a buton that can alow me to upgrade.
I've used to see that buton on others products but I don't have the buton in this product.
Why and How can I solve the problem please ?
Have a good day.
Founder Team
Rachit_Stackby
Jul 15, 2026
A: Hi there,
Which plan are you trying to upgrade to? Can you please reach out to us on support chat or reach out on [email protected]?
Q: Very, very confusing
I bought Stackby back in 2020. Now it says I'm on the free plan. So what exactly did I pay for?
When comparing the free plan with the new AppSumo plans it is also confusing:
1. Free plan includes 5 users, but if you pay $109 for the AppSumo deal you get downgraded to 1 user.
2. Free plan includes 100 internal automation runs, but if you pay $109 for AppSumo deal you get...zero.
3. Free plan...
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Q: Old Codes + New Code Upgrades?
I purchased 6 codes before, but was waiting for the option to embed charts and other features, which apparently are now called interfaces/applications. According to my six codes, I should be able to use this option in our workspace, but when I try, I am being told I need to upgrade? How many additional codes do I need to buy if I wanted to use the interfaces/apps on our own cname for our team? Also, for the rows, is it possible to archive if we needed to for space?
Share Stackby
Q: $399 Powerups add on not applying correctly after 9 code upgrade
Hello,
I recently upgraded my Stackby account from 5 codes to 9 codes mainly so I could use List View. Before that, while at level 5 I had already purchased multiple add-ons, including the $399 Powerups add-on, which are for the whole platform.
However, when I try to *add a section or *use color formatting in List View, I’m still being prompted to upgrade to powerups.
Not sure if anyone else is...
Rachit_Stackby
Jul 27, 2026A: Hey there,
Your account is already upgraded with the Powerups package. Please check and let us know.
Thanks,
Rachit
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Q: iPad landscape view
Hi, do you have plans to bring landscape view to your iPad app soon?
Rachit_Stackby
Jul 18, 2026A: Yes, we are completely redesigning our mobile and tablet apps. It will be live soon. We'll keep you posted.
Thanks,
Rachit
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Q: How to Upgrade my plan
Hello there,
I've bought the higher tier of StackBy in june 2025 and now saw that there are news features. I would like to upgrade my plan but there is not a buton that can alow me to upgrade.
I've used to see that buton on others products but I don't have the buton in this product.
Why and How can I solve the problem please ?
Have a good day.
Rachit_Stackby
Jul 15, 2026A: Hi there,
Which plan are you trying to upgrade to? Can you please reach out to us on support chat or reach out on [email protected]?
Thanks,
Rachit
Share Stackby