Stackby Questions

Showing 1 - 5 of 490 questions
b1cae9c482d34065ac8cddeffde02e1cb1cae9c482d34065ac8cddeffde02e1c
b1cae9c482d34065ac8cddeffde02e1c
Aug 16, 2026
See detail

Q: Very, very confusing

I bought Stackby back in 2020. Now it says I'm on the free plan. So what exactly did I pay for?
When comparing the free plan with the new AppSumo plans it is also confusing:
1. Free plan includes 5 users, but if you pay $109 for the AppSumo deal you get downgraded to 1 user.
2. Free plan includes 100 internal automation runs, but if you pay $109 for AppSumo deal you get...zero.
3. Free plan...

Share
Helpful?
0
na8na8
na8PLUS
Aug 8, 2026
See detail

Q: Old Codes + New Code Upgrades?

I purchased 6 codes before, but was waiting for the option to embed charts and other features, which apparently are now called interfaces/applications. According to my six codes, I should be able to use this option in our workspace, but when I try, I am being told I need to upgrade? How many additional codes do I need to buy if I wanted to use the interfaces/apps on our own cname for our team? Also, for the rows, is it possible to archive if we needed to for space?

Share
Helpful?
0
JRB97JRB97
JRB97
Jul 25, 2026
See detail

Q: $399 Powerups add on not applying correctly after 9 code upgrade

Hello,
I recently upgraded my Stackby account from 5 codes to 9 codes mainly so I could use List View. Before that, while at level 5 I had already purchased multiple add-ons, including the $399 Powerups add-on, which are for the whole platform.

However, when I try to *add a section or *use color formatting in List View, I’m still being prompted to upgrade to powerups.

Not sure if anyone else is...

Founder Team
Rachit_Stackby

Rachit_Stackby

Jul 27, 2026

A: Hey there,

Your account is already upgraded with the Powerups package. Please check and let us know.

Thanks,
Rachit

Share
Helpful?
1
46661b323bfa4dadb67b58d4a4a0533446661b323bfa4dadb67b58d4a4a05334
46661b323bfa4dadb67b58d4a4a05334PLUS
Jul 18, 2026
See detail

Q: iPad landscape view

Hi, do you have plans to bring landscape view to your iPad app soon?

Founder Team
Rachit_Stackby

Rachit_Stackby

Jul 18, 2026

A: Yes, we are completely redesigning our mobile and tablet apps. It will be live soon. We'll keep you posted.

Thanks,
Rachit

Share
Helpful?
1
etoubejaphetetoubejaphet
etoubejaphetPLUS
Jul 15, 2026
See detail

Q: How to Upgrade my plan

Hello there,
I've bought the higher tier of StackBy in june 2025 and now saw that there are news features. I would like to upgrade my plan but there is not a buton that can alow me to upgrade.

I've used to see that buton on others products but I don't have the buton in this product.

Why and How can I solve the problem please ?

Have a good day.

Founder Team
Rachit_Stackby

Rachit_Stackby

Jul 15, 2026

A: Hi there,

Which plan are you trying to upgrade to? Can you please reach out to us on support chat or reach out on [email protected]?

Thanks,
Rachit

Share
Helpful?
0