Hi 1) Can I use this on a site built on framer.com ? 2) How are messages number calculated ? If in a chat a user sends me 5 messages and my chatbot replies with 3 and I reply with 4 more , will that count as 12 messages under the limits ? Or the whole conversation will be counted as one message ? 3) Do you provide a widget with apps of our choice listed within it like WhatsApp et al , so that a user can click it and get redirected to his personal WhatsApp , telegram et al and continue the conversation ? 4) What modes can I train the chatbot ? I mean with PDFs , text , video , etc … what are my options media wise to feed data to the chatbot ? 5) What Options can be given to the customer to be redirected to me if chatbot doesn’t have the necessary answer ?
Q: What do you mean with "Unlimited agents" and white lable?
In tier 4, you mentioned "Unlimited agents" and white label. Does that mean I can use SupportBoard Chatbot on different websites? I run different websites and stores on Shopify, WP, and PHP and want to buy the tier 4 plan. Can I use different Chatbot agents on my different websites, please?
1. By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
Q: Any chance you will support API for DeepSeek??
With other models around, any chance that you will support other models like deepseek?
Schiocco
Jan 6, 2025A: Hi unfortunately we have no plan to add it :( If you have further questions don't hesitate to contact me.
Thank you!
Share Support Board
Q: Is it possible to purchase one code for Plan 1 now and add more codes later as my needs grow?
Schiocco
Jan 5, 2025A: Yes!
Share Support Board
Q: chatGPT and Wordpress
Hello!
I'm training a GPT on my chatGPT account.
Can I integrate this GPT as a chatbot on Support Board to run on a Wordpress site?
Thanks!
Schiocco
Jan 2, 2025A: Hi, you can only integrate OpenAI assistants. GPTs are not supported. Regards
Share Support Board
Q: Can I use it on framer ?
Hi
1) Can I use this on a site built on framer.com ?
2) How are messages number calculated ? If in a chat a user sends me 5 messages and my chatbot replies with 3 and I reply with 4 more , will that count as 12 messages under the limits ? Or the whole conversation will be counted as one message ?
3) Do you provide a widget with apps of our choice listed within it like WhatsApp et al , so that a user can click it and get redirected to his personal WhatsApp , telegram et al and continue the conversation ?
4) What modes can I train the chatbot ? I mean with PDFs , text , video , etc … what are my options media wise to feed data to the chatbot ?
5) What Options can be given to the customer to be redirected to me if chatbot doesn’t have the necessary answer ?
Schiocco
Dec 27, 2024A: Hi
1. We do not know framer.com but if you can insert the chat embed code you can us it.
2. I confirm in your example the count is 12.
3. Yes
4. PDF, TEXT, WEBSITE
5. I confirm such an option is available. See https://board.support/chatbot#human-takeover
Regards
Share Support Board
Q: What do you mean with "Unlimited agents" and white lable?
In tier 4, you mentioned "Unlimited agents" and white label. Does that mean I can use SupportBoard Chatbot on different websites?
I run different websites and stores on Shopify, WP, and PHP and want to buy the tier 4 plan. Can I use different Chatbot agents on my different websites, please?
Schiocco
Dec 23, 2024A: Hi
1. By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
2. You...
Share Support Board