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Q: Woocommerce Mess...

Hi!

I tried figuring out what would make my woocommerce store get the Live chat, AI chat & product recomendations by reading Q&A here, as well as looking on your webpage. I'm more confused than ever...

Ok, so if I have a Woocommerce store, I can't buy this (Appsumo) deadl - correct?
I then have to get one of the following(?) if I understand this correct - but I don't understand why there is different pricing, or not located for purchase on the same place - also - there is mention that one is complete, but then you need addons?
This is truly a mess...

Option #1:
https://board.support/pricing#apps

Option #2:
https://board.support/woocommerce

Option #3:
https://codecanyon.net/item/woocommerce-app-for-support-board/29105725

Option 4:
https://wordpress.org/plugins/support-board-cloud/

GrimwoodApr 16, 2025
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Founder Team
Schiocco

Schiocco

Edited Apr 16, 2025

A: Hi,

If you want the WooCommerce integration(https://board.support/woocommerce). You cannot use this AppSumo deal as it is for the cloud version, and such a version is not compatible with the WooCommerce app.

You have to buy the WP version (https://1.envato.market/mLa27) + WooCommerce app (https://1.envato.market/naWr6) + Artificial Intelligence app (https://shop.board.support/pay.php?checkout_id=2).

The Cloud/AppSumo version is ready-to-use and we handle all the management. However, please note that all your data is stored on our server and there are minimal customization options available. On the other hand, the self-hosted (the items you have to buy) version requires installation, but you will have complete control over everything, also, there are no message or agent limitations, and no character limitations for the chatbot training.

Best regards

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Q: ¿Can we send images or videos?...

fabian19Apr 16, 2025
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Founder Team
Schiocco

Schiocco

Apr 16, 2025

A: Yes! If you have further questions don't hesitate to contact me.

Thank you!

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Q: Facebook comments respond

When Facebook comments be supported?. Can I see your roadmap.

roymezaApr 9, 2025
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Founder Team
Schiocco

Schiocco

Apr 9, 2025

A: Hi, there is no ETA yet sorry. Regards

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Q: Whatsapp Integration

The method to integrate whatsapp is only api or could be QR Sync?

rubenappsPLUSApr 8, 2025
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Founder Team
Schiocco

Schiocco

Apr 8, 2025

A: Only API

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Q: Do we get an Auto-Train feature to update the chatbot?

Can we schedule the updates on a daily/ weekly basis?

Honest_App_ReviewsPLUSEdited Apr 7, 2025
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Founder Team
Schiocco

Schiocco

Apr 7, 2025

A: Yes, the cron job can be executed at most once every 7 days. You can do it.

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