I am currently using response io, I plan on switch to your platform. Few questions to ask and clarify: 1. Does it support multiple user for my sales agent? 2. Does it support multiple support email account integration? 3. Does the API support messaging embedded to android app?
1. I apologize, but I am having difficulty understanding. Could you please provide me with more information? 2. Yes. From Settings > Notificaitons > Email piping you can configure them. 3. APIs are not related to OS. You can use theme wherever you want including an Android app.
If you have further questions don't hesitate to contact me.
Q: Can people submit a ticket without registering—just by filling out a form and clicking submit?
Is the front end available in other languages?
Let’s say one of our customers submits a ticket in Spanish or French. Our agents would receive the message in the original language, correct? Your app wouldn’t automatically translate it into English, right?
2. Yes. All major languages are supported. Please check https://board.support/more-features?cloud#multilingual
3. The message can be translated automatically in both ways. Check https://board.support/support?cloud#translations and https://board.support/users?cloud#language-detection
Q: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys
Goal: Build/resell an AnyChat-style live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys for billing/access.
Also consider: AI Assist (GPT-powered) add-on options.
DeepSeek: Free unlimited chatbot on their platform; API billed by tokens—potentially cost-effective.
Best-fit options by need
Need Suggested Platforms Use your own API key Social Intents, PulsarChat, TeamSmart AI Unlimited chats/month ChatMaxima (flat/lifetime pricing) White-label / Resell Planify X, Convert Chat
Hi, this is used to create this automation. If a user leaves a comment on Instagram with a keyword, is a flow activated that will begin to arrive via private message?
Q: Email support
I am currently using response io, I plan on switch to your platform. Few questions to ask and clarify:
1. Does it support multiple user for my sales agent?
2. Does it support multiple support email account integration?
3. Does the API support messaging embedded to android app?
Sincerely looking forward on your reply soon.
Schiocco
Sep 14, 2025A: Hi there,
1. I apologize, but I am having difficulty understanding. Could you please provide me with more information?
2. Yes. From Settings > Notificaitons > Email piping you can configure them.
3. APIs are not related to OS. You can use theme wherever you want including an Android app.
If you have further questions don't hesitate to contact me.
Thank you!
Thank you
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Q: Can people submit a ticket without registering—just by filling out a form and clicking submit?
Is the front end available in other languages?
Let’s say one of our customers submits a ticket in Spanish or French. Our agents would receive the message in the original language, correct? Your app wouldn’t automatically translate it into English, right?
Can we disable the AI reply feature?
thanks
Schiocco
Sep 4, 2025A: Hi there!
1. Yes. The Registration form is optional.
2. Yes. All major languages are supported. Please check https://board.support/more-features?cloud#multilingual
3. The message can be translated automatically in both ways. Check https://board.support/support?cloud#translations and https://board.support/users?cloud#language-detection
4. Yes, you can disable the AI chatbot, it is...
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But we would not want auto translation. Can we disable this feature?
Yes sure, it is disabled by default, same for the chatbot
Thanks for the quick repliy to all my questions.
You are welcome!
Q: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys
Goal: Build/resell an AnyChat-style live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys for billing/access.
Also consider: AI Assist (GPT-powered) add-on options.
DeepSeek: Free unlimited chatbot on their platform; API billed by tokens—potentially cost-effective.
Best-fit options by need
Need Suggested Platforms
Use your own API key Social Intents, PulsarChat, TeamSmart AI
Unlimited chats/month ChatMaxima (flat/lifetime pricing)
White-label / Resell Planify X, Convert Chat
Schiocco
Sep 3, 2025A: Hi there, for more details about the SaaS and reseller versions please visit https://board.support/saas and https://board.support/resellers
Thank you!
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Q: Automation for Instagram
Hi, this is used to create this automation. If a user leaves a comment on Instagram with a keyword, is a flow activated that will begin to arrive via private message?
Schiocco
Aug 27, 2025A: Hi, unfortunately comments are not yet supported. Regards
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Q: Zapier Integration?
Is there a Zapier integration?
Schiocco
Aug 20, 2025A: Hi there,
Yes, it is available, see https://zapier.com/apps/support-board/integrations
If you have further questions don't hesitate to contact me.
Thank you!
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