Q: Question About Instagram, X, and LinkedIn Integration
Hi, I love your concept and the platform you’ve built—congratulations ! I’d like to know if Support Board currently supports Instagram, X (Twitter), and LinkedIn messaging, or if you have plans to integrate these channels in the future. Thanks a lot for your help! Best regards,
Currently only Instagram is supported. Twitter is almost impossible to use from Elon Musk takeover as using it require extremely expensive monthly payments to X. We may add LinkedIn but no ETA yet.
Q: Can We Included a help@ email address that creates Support Tickets?
We were using another helpdesk system previously, and this seems to blow them away, but we still want to be able to have the old-school method of creating help tickets with our help@ email system. Is this something that is easy to integrate?
I was interested in this product, but unfortunately, I’ve been unable to get in touch with the sales team after reaching out three times over the past week. I haven’t even received an automated response, which raises some concerns about the level of support available. I hope this is just a temporary issue, but for now, I’ve decided to pass on the purchase. I’d encourage the team to take a closer look at their sales and support response times. I really wanted to get this. it has great reviews... but now I have hesitations. HOw can I get a hold of sales? I want to learn more about you reseller program. I have tried the email at sales directly, but to no avail.
A: Im not sure what is the issue with your email but we gave you 4 ways to get in touch with us:
Email: sales@board.support Chat: https://board.support/docs/ Here: AppSumo Envato: https://codecanyon.net/user/schiocco (send a message from the form on bottom right)
Can Support board send a dm with a file or link from people posting a comment on instagram posts? I see this question was asked and answered in 2024 but maybe the feature has been added since then?
Q: Question About Instagram, X, and LinkedIn Integration
Hi,
I love your concept and the platform you’ve built—congratulations !
I’d like to know if Support Board currently supports Instagram, X (Twitter), and LinkedIn messaging, or if you have plans to integrate these channels in the future.
Thanks a lot for your help!
Best regards,
Schiocco
Edited Jul 4, 2025A: HI,
Currently only Instagram is supported. Twitter is almost impossible to use from Elon Musk takeover as using it require extremely expensive monthly payments to X. We may add LinkedIn but no ETA yet.
Regards
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Q: Woocommerce
Hello, can this version be integrated with WooCommerce?
Schiocco
Jun 18, 2025A: Hello,
No. You need the WP version and the WooCommerce app for that. If you have further questions don't hesitate to contact me.
Thank you!
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Q: Can We Included a help@ email address that creates Support Tickets?
We were using another helpdesk system previously, and this seems to blow them away, but we still want to be able to have the old-school method of creating help tickets with our help@ email system. Is this something that is easy to integrate?
Schiocco
Jun 17, 2025A: Hi, yes you can do it, see https://board.support/docs/#email-piping
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Q: Lack support and sales
I was interested in this product, but unfortunately, I’ve been unable to get in touch with the sales team after reaching out three times over the past week. I haven’t even received an automated response, which raises some concerns about the level of support available. I hope this is just a temporary issue, but for now, I’ve decided to pass on the purchase. I’d encourage the team to take a closer look at their sales and support response times. I really wanted to get this. it has great reviews... but now I have hesitations. HOw can I get a hold of sales? I want to learn more about you reseller program. I have tried the email at sales directly, but to no avail.
Schiocco
Jun 18, 2025A: Im not sure what is the issue with your email but we gave you 4 ways to get in touch with us:
Email: sales@board.support
Chat: https://board.support/docs/
Here: AppSumo
Envato: https://codecanyon.net/user/schiocco (send a message from the form on bottom right)
Thank you!
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Q: Instagram comment replies?
Can Support board send a dm with a file or link from people posting a comment on instagram posts? I see this question was asked and answered in 2024 but maybe the feature has been added since then?
Schiocco
Jun 16, 2025A: Hi,
It is not yet possible, sorry.
Regards
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