Support Board Questions

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Q: Email agent.

So if I understand this right you can have a chat agent that responds to incoming emails for support. It will answer questions and let the user know someone is on it. Things like that correct

markkochanPLUSJul 16, 2025
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Founder Team
Schiocco

Schiocco

Jul 16, 2025

A: Hi, yes, it is correct. If you have further questions don't hesitate to contact me.

Thank you!

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Q: Branding

is this customizable to our own brand or is support board logo and writing on all bots

markkochanPLUSJul 16, 2025
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Founder Team
Schiocco

Schiocco

Jul 16, 2025

A: The AppSumo deals are for the cloud version (Support Board logo and branding, and one client/business only).

For more details about the reseller versions (your brand and domain) please visit https://board.support/resellers

Thank you!

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Q: PHP Version Meta Messenger no Longer syncing

Meta Messenger no Longer syncing on PHP versiong

aeron7Jul 13, 2025
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Founder Team
Schiocco

Schiocco

Jul 13, 2025

A: Hi, what do you mean? Regards

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Q: Demo and free trial

Good afternoon.

I want to know if it is possible to have a demo of the system or a free trial period to know if it has the functions I need and how easy it is to use.

I look forward to hearing from you.

108286879263043359412Jul 7, 2025
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Founder Team
Schiocco

Schiocco

Jul 8, 2025

A: Hi,

You can register a free account at https://cloud.board.support/

Regards

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Q: discord & proactivity

Can your bot support discord servers / channels? Also, can the bot be proactive within discord and for example say hello or even help moderate the discord server?

TheDByrdPLUSJul 7, 2025
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Founder Team
Schiocco

Schiocco

Jul 8, 2025

A: Hi there, discord is not supported sorry.

Regards

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