TidyCal Questions

Showing 1 - 5 of 1,442 questions
DianaV.DianaV.
DianaV.PLUS
Edited Oct 14, 2026
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Q: Does the Agency Plan support linking multiple calendars to a single booking?

I need the appointments to automatically appear on the calendars of two different hosts.

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watch4watch4
watch4PLUS
Oct 12, 2026
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Q: Can I manage scheduling for more than one business or brand from one TidyCal login, without creating a new account?

I run a few separate businesses and want to manage all of their scheduling from one TidyCal login, without creating a new account and email address for each one.

Before I upgrade to Pro, can you confirm the following:

1. Can I create multiple separately branded booking pages under one account? For example, one page for Business A and another for Business B, each with its own name, logo, colors,...

Founder Team
Luka_originals

Luka_originals

Oct 12, 2026

A: Hello, thanks for reaching out!

Yes, on Pro you can run several brands from one login, with one difference from how you described it: an account has a single personal booking page, and each additional brand is set up as a team.

1. Your personal page carries your own name, photo and bio. A team has its own name, logo, description and URL, and its page lists only that team's booking types. So...

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dachboarddachboard
dachboard
Oct 12, 2026
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Q: More than 10 calendar

Did you recently change your plan limits, capping calendar connections on certain tiers to 10 calendars? I'm an invidudal member purchase a while ago and all of a sudden my Tidycal shows a 404 error. There was no email of upcoming changes, I can't do anything to fix it. I can't edit anything.

Founder Team
Luka_originals

Luka_originals

Oct 12, 2026

A: Hello, thanks for reaching out!

No, the calendar limit on the Individual plan hasn't changed: it's 10 calendars, as it has been. Reaching that number only stops another calendar from being switched on. It doesn't block the account or cause a 404.

So the 404 has a different cause, and it's something that needs to be looked at in your account rather than here. Please email [email protected]...

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mail7660mail7660
mail7660
Oct 7, 2026
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Q: Problem with unpaid Stripe still appears as confirmed to who books

Hi team,
Testing paid bookings with Stripe and MB WAY, a popular mobile payment method in Portugal.
How MB WAY works: the customer types their mobile number at checkout, gets a push notification in the MB WAY app, and approves the payment there. Stripe reports success or failure right away. It's close to approve a payment request in a banking or wallet app

The problem: when I decline the payment...

Founder Team
Luka_originals

Luka_originals

Oct 12, 2026

A: Hello, thanks for reaching out!

1. Recovery emails aren't limited to cards. The "Complete payment" email goes out when Stripe reports a booking payment as failed, whichever payment method was used, as long as "Hold the slot when a payment is declined" is on. The first one is sent about 30 minutes after the failed payment, with one reminder two hours later. With the setting off, a failed...

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100426197194683376452100426197194683376452
100426197194683376452
Oct 5, 2026
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Q: Can I hide my email address?

I want to create a scheduling page, but I need my Google Calendar gmail address hidden from the recpients. Calendly has the email notification option, does this app have it too? I am looking to buy the Individual plan. The gmail account I will be using is an alias.

Thank you

Founder Team
Luka_originals

Luka_originals

Oct 12, 2026

A: Hello, thanks for reaching out!

Yes, and it's included in the Individual plan. Each booking type has a "Confirmation method" setting with two options, "Calendar invitation" and "Email confirmation". It's in the booking type's Notifications settings and appears once your calendar is connected.

With "Calendar invitation" (the default), the person who books is added as a guest on the Google...

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