1. Yes, our platform does accept file formats including PDF and Docx. Your chatbot can make use of those documents to answer the questions.
2. If this is regarding WhatsApp, then no, we do not provide phone numbers. You have to have a phone number and onboard with WhatsApp Business API using our dashboard. We can make a recommendation where you can get a phone number online. Each chatbot requires its own phone number due to WhatsApp constraints.
3. Not at the moment though it is in our roadmap.
4. This is underway and will be available in September.
Hope this helps and let me know if there is anything I can further help with.
I'd recommend you to create a free account and make use of the 25 free messages that we provide so you can test the platform and features. See if it makes sense for your use cases and requirements before you commit.
Ah, sorry perhaps I got your question wrong. We do not allow file uploads by users, it has to be you as the owner of the account/chatbot who uploads the files to your knowledge base to train your chatbot.
Q: You write: "GPT 3.5 (Bring your own key)" ❯ Do we must bring our own Keys?
Hello
Does Tiny Talk already include GPT/AI functions, or do I need to provide my own GPT key?
Yes, you have to bring your own API Key. Tiny Talk offers AI capabilities and functionalities by utilizing your API Key. As you may know each AI model has its own cost factors, some are quite expensive while most are affordable, we let you manage your costs as you wish by bringing own own API Key and selecting the model you wish to use.
Hola Chicos! tengo una consulta en alguno de los paquetes y con una llave propia para algun modelos de OpenAI existe la posibilidad de analisis de fotos? Es decir por chat de whatsapp alguien me envía una foto y el chat me puede dar una respuesta?
We don't have a date yet for the Slack integration. It is something we very much look forward to, but due to our limited capacity and competing features we are currently implementing, it is hard to give any estimation :/
Hi, we quite often update our main core data that would be used. How does it work with uploading new data? Does it overwrite the old or does it get added as additional? How does this work with the limits too?
At the moment there is no option to update content in place in a recurring way. You have to manually remove the stale content and crawl/scrape the website again. But we acknowledge that this is not a sustainable solution and we want to introduce tools around this to make it more manageable. We have some other priorities but this is definitely on our roadmap to bring a solution in near future.
In terms of limits, when recurring and in-place update functionalities are in place, then it should have almost no impact on the knowledge base limits. We'll automatically remove the old content and add the new.
Many thanks for confirming. Deleting and re-adding the content isnt the end of the world. We have alot of product datasheets in pdf which we would use for the learning process but these often get updated. We were more worried that if we uploaded the new datasheet, we wouldn't be able to delete the old one and that our character allowance would get used up quickly with old data?
At anytime you can delete existing resources/content from your knowledge base and your character allowance previously consumed by that resource would be freed up.
Q: Pre purchase quesrions
Assume I full stack.
1. Can it do document analysis? User uploads pdf or .doc?
2. Do you provide a business number and can I use more than one? Like one for each brand.
3. Can it interpret from voice messages?
4. Can I limit a session user in anyway to prevent abuse? Like 25 messages per day or monthly limits?
tinytalk
Aug 5, 2025A: Hello 👋
Thank you for reaching out.
1. Yes, our platform does accept file formats including PDF and Docx. Your chatbot can make use of those documents to answer the questions.
2. If this is regarding WhatsApp, then no, we do not provide phone numbers. You have to have a phone number and onboard with WhatsApp Business API using our dashboard. We can make a recommendation where you can get a phone number online. Each chatbot requires its own phone number due to WhatsApp constraints.
3. Not at the moment though it is in our roadmap.
4. This is underway and will be available in September.
Hope this helps and let me know if there is anything I can further help with.
I'd recommend you to create a free account and make use of the 25 free messages that we provide so you can test the platform and features. See if it makes sense for your use cases and requirements before you commit.
All the best,
Oscar
Share Tiny Talk
Verified purchaser
Thanks for the response. So can a user upload a doc into WhatsApp and have the ai analyse it?
Ah, sorry perhaps I got your question wrong. We do not allow file uploads by users, it has to be you as the owner of the account/chatbot who uploads the files to your knowledge base to train your chatbot.
Q: You write: "GPT 3.5 (Bring your own key)" ❯ Do we must bring our own Keys?
Hello
Does Tiny Talk already include GPT/AI functions, or do I need to provide my own GPT key?
Thanks a lot, kind regards,
Thomas
tinytalk
Aug 2, 2025A: Hello Jehoschua,
Yes, you have to bring your own API Key. Tiny Talk offers AI capabilities and functionalities by utilizing your API Key. As you may know each AI model has its own cost factors, some are quite expensive while most are affordable, we let you manage your costs as you wish by bringing own own API Key and selecting the model you wish to use.
Let me know if there is anything I can help with.
All the best,
Oscar
Share Tiny Talk
Q: Analisis de Imagenes
Hola Chicos! tengo una consulta en alguno de los paquetes y con una llave propia para algun modelos de OpenAI existe la posibilidad de analisis de fotos? Es decir por chat de whatsapp alguien me envía una foto y el chat me puede dar una respuesta?
Me gustaria saberlo. Gracias
tinytalk
Aug 2, 2025A: Hola,
Gracias por contactar.
Por el momento, esto no es posible, pero esperamos introducir apoyo para esto en el futuro.
¡Espero que esto ayude!
Mis mejores deseos,
Oscar
Share Tiny Talk
Q: Slack
Any idea when the Slack integration will be launched?
tinytalk
Aug 2, 2025A: Hello,
Thank you for reaching out.
We don't have a date yet for the Slack integration. It is something we very much look forward to, but due to our limited capacity and competing features we are currently implementing, it is hard to give any estimation :/
All the best,
Oscar
Share Tiny Talk
Q: How do you update the training information?
Hi, we quite often update our main core data that would be used. How does it work with uploading new data? Does it overwrite the old or does it get added as additional? How does this work with the limits too?
tinytalk
Jul 31, 2025A: Hello Paul,
Thank you for reaching out.
At the moment there is no option to update content in place in a recurring way. You have to manually remove the stale content and crawl/scrape the website again. But we acknowledge that this is not a sustainable solution and we want to introduce tools around this to make it more manageable. We have some other priorities but this is definitely on our roadmap to bring a solution in near future.
In terms of limits, when recurring and in-place update functionalities are in place, then it should have almost no impact on the knowledge base limits. We'll automatically remove the old content and add the new.
Hope this helps.
All the best,
Oscar
Share Tiny Talk
Many thanks for confirming. Deleting and re-adding the content isnt the end of the world. We have alot of product datasheets in pdf which we would use for the learning process but these often get updated. We were more worried that if we uploaded the new datasheet, we wouldn't be able to delete the old one and that our character allowance would get used up quickly with old data?
Many thanks
Hi Paul,
Thanks for the follow-up.
At anytime you can delete existing resources/content from your knowledge base and your character allowance previously consumed by that resource would be freed up.
Let me know if there is anything I can help with.
All the best,
Oscar