Hi, I had the idea to create chatbots for each of my clients, allowing them to log in and manage their own bots and use the help desk features in the future. I just read this reply to another question: "Seats are premium add-on – Tier 7 users will get 1 free for life" This doesn't ruin Tiny Talk entirely for me, but I was under the impression we would have more seats included in the highest possible paid plan. Could you shed some light on this decision? Teams features are one of the most important reasons agencies would want to invest in a product like this, and having an unlimited amount of chatbots with help desk - but only 1 person able to access said help desk - doesn't seem viable. I think it makes strategic sense though, since you need MRR to stay afloat! I was just hoping we would get access to, say, 5 seats.
Thank you for reaching out and for sharing your perspective
We try to make all new features available to every tier, but some (like custom domains and teams) involve not just development but also ongoing operational and support effort. With multiple team members per account, support needs scale up significantly. If we included 5+ seats by default, our support volume would 5x overnight,...
Hi I am interested in Tiny Talk but my one concern before buying is that the appsumo page only says “All future Basic Plan updates”. So even if we buy 7 codes, then by this statement we are still only going to be mapped to your basic plan. Can you please confirm exactly which of your plans we are mapped to for a 7 code purchase. I find this very concerning if it’s not stated in writing that the 7 code purchase is mapped to a higher plan than just your basic one (I realize there are more benefits/inclusions but I’m talking about confirmed plan mapping for users who fully stack). Thanks
Thank you for reaching out and for sharing your concern.
You’re correct, the plan technically maps to our Basic plan, but that’s only because this mapping approach is not waterproof. We’ve seen some companies rename plans or shift features around to limit lifetime deal users, but that’s not how we want to operate.
From day one, we’ve made every new feature and improvement available to...
Thank you! I'd recommend creating a free account to give it a try. I know some of our users use Wordpress, but we're not particularly keeping track of Elementor updates and potential issues. It should be working out of the box and it is easy to test it on your end, so I'd encourage that.
There are no restrictions on our end at least.
Hope this helps and if you encounter an issue, feel...
1. Yes, our platform does accept file formats including PDF and Docx. Your chatbot can make use of those documents to answer the questions.
2. If this is regarding WhatsApp, then no, we do not provide phone numbers. You have to have a phone number and onboard with WhatsApp Business API using our dashboard. We can make a recommendation where you can get a...
Ah, sorry perhaps I got your question wrong. We do not allow file uploads by users, it has to be you as the owner of the account/chatbot who uploads the files to your knowledge base to train your chatbot.
Q: You write: "GPT 3.5 (Bring your own key)" ❯ Do we must bring our own Keys?
Hello
Does Tiny Talk already include GPT/AI functions, or do I need to provide my own GPT key?
Yes, you have to bring your own API Key. Tiny Talk offers AI capabilities and functionalities by utilizing your API Key. As you may know each AI model has its own cost factors, some are quite expensive while most are affordable, we let you manage your costs as you wish by bringing own own API Key and selecting the model you wish to use.
Q: Question about teams features
Hi, I had the idea to create chatbots for each of my clients, allowing them to log in and manage their own bots and use the help desk features in the future. I just read this reply to another question: "Seats are premium add-on – Tier 7 users will get 1 free for life"
This doesn't ruin Tiny Talk entirely for me, but I was under the impression we would have more seats included in the highest possible paid plan. Could you shed some light on this decision? Teams features are one of the most important reasons agencies would want to invest in a product like this, and having an unlimited amount of chatbots with help desk - but only 1 person able to access said help desk - doesn't seem viable.
I think it makes strategic sense though, since you need MRR to stay afloat! I was just hoping we would get access to, say, 5 seats.
tinytalk
Aug 24, 2025A: Hello!
Thank you for reaching out and for sharing your perspective
We try to make all new features available to every tier, but some (like custom domains and teams) involve not just development but also ongoing operational and support effort. With multiple team members per account, support needs scale up significantly. If we included 5+ seats by default, our support volume would 5x overnight,...
Share Tiny Talk
Q: Which plan is 7 codes matched to?
Hi
I am interested in Tiny Talk but my one concern before buying is that the appsumo page only says “All future Basic Plan updates”.
So even if we buy 7 codes, then by this statement we are still only going to be mapped to your basic plan.
Can you please confirm exactly which of your plans we are mapped to for a 7 code purchase.
I find this very concerning if it’s not stated in writing that the 7 code purchase is mapped to a higher plan than just your basic one (I realize there are more benefits/inclusions but I’m talking about confirmed plan mapping for users who fully stack).
Thanks
tinytalk
Edited Aug 15, 2025A: Hi! 👋
Thank you for reaching out and for sharing your concern.
You’re correct, the plan technically maps to our Basic plan, but that’s only because this mapping approach is not waterproof. We’ve seen some companies rename plans or shift features around to limit lifetime deal users, but that’s not how we want to operate.
From day one, we’ve made every new feature and improvement available to...
Share Tiny Talk
Verified purchaser
Thanks for your detailed reply Oscar. That does give a great perspective on it. Thank you 👍
Q: Compatibility with Wordpress theme "Elementor"?
Hi, sounds great! My website runs on the Elementor theme with Wordpress. Are there any restrictions, or is Tiny Talk fully campatible?
tinytalk
Aug 11, 2025A: Hi,
Thank you!
I'd recommend creating a free account to give it a try. I know some of our users use Wordpress, but we're not particularly keeping track of Elementor updates and potential issues. It should be working out of the box and it is easy to test it on your end, so I'd encourage that.
There are no restrictions on our end at least.
Hope this helps and if you encounter an issue, feel...
Share Tiny Talk
Q: Pre purchase quesrions
Assume I full stack.
1. Can it do document analysis? User uploads pdf or .doc?
2. Do you provide a business number and can I use more than one? Like one for each brand.
3. Can it interpret from voice messages?
4. Can I limit a session user in anyway to prevent abuse? Like 25 messages per day or monthly limits?
tinytalk
Aug 5, 2025A: Hello 👋
Thank you for reaching out.
1. Yes, our platform does accept file formats including PDF and Docx. Your chatbot can make use of those documents to answer the questions.
2. If this is regarding WhatsApp, then no, we do not provide phone numbers. You have to have a phone number and onboard with WhatsApp Business API using our dashboard. We can make a recommendation where you can get a...
Share Tiny Talk
Verified purchaser
Thanks for the response. So can a user upload a doc into WhatsApp and have the ai analyse it?
Ah, sorry perhaps I got your question wrong. We do not allow file uploads by users, it has to be you as the owner of the account/chatbot who uploads the files to your knowledge base to train your chatbot.
Q: You write: "GPT 3.5 (Bring your own key)" ❯ Do we must bring our own Keys?
Hello
Does Tiny Talk already include GPT/AI functions, or do I need to provide my own GPT key?
Thanks a lot, kind regards,
Thomas
tinytalk
Aug 2, 2025A: Hello Jehoschua,
Yes, you have to bring your own API Key. Tiny Talk offers AI capabilities and functionalities by utilizing your API Key. As you may know each AI model has its own cost factors, some are quite expensive while most are affordable, we let you manage your costs as you wish by bringing own own API Key and selecting the model you wish to use.
Let me know if there is anything I can...
Share Tiny Talk