On tier 7 I understand that you can only use one Custom Tool per chatbot. My question is on the tier 7 plan if I can use different Custom Tools for each chatbot? Thanks.
Q: Elite agency structure on Tier 7? Quick clarification.
Hi TinyTalk Team, this deal structure looks brilliant. I just want to clarify a few things before locking in Tier 7:
1. Unlimited Bots: each with its own isolated knowledge base?
2. Multi-Domain Embeds: Can we embed these unique bots across separate client domains for free, as long as we manage everything from our main admin account?
3. Workspace Fee: If a client wants live dashboard...
Hello, I have two questions about your brilliant tool. - Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)? - Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)?
Founder Team
tinytalk
Jun 24, 2026
A: Hello!
Thank you for reaching out and appreciate the kind words.
GDPR (DSGVO): Yes, data protection is important to us. Our primary workload and database is hosted in the EU (Germany/Finland), we offer a DPA (Data Processing Agreement) on request, and we provide the ability to delete user data upon request. That said, when using third-party AI models/providers (OpenAI, Anthropic, OpenRouter...
I spoke to your bot on your website, asking how messages worked and the bot replied:
Message Count: This includes both visitor messages and replies from human agents. AI-generated responses do not count against this limit.
I then asked: just to confirm, if my members ask the bot questions, that will not count against the monthly message limit when the bot naswers them? and the bot replied:
Yes,...
Founder Team
tinytalk
Jun 1, 2026
A: Hello,
Thank you for reaching out, and apologies for the delay.
Our paid subscriptions come with included AI usage which are referred to as "credits". So credits are not applicable for AppSumo users, this is why AppSumo pricing page does not show anything about credits.
Otherwise the information you referenced is correct. Both visitor or admin questions towards the agent are counted against...
No need to reply anymore. If it takes this long to reply to questions while featured on Appsumo, I can just image how long normal support takes to respond. I won't be going with this company
Q: Hi! Can Tiny Talk easily be integrated with a Brilliant Directory website? Thanks a lot!
Share Tiny Talk
Q: Question about Custom Tools
On tier 7 I understand that you can only use one Custom Tool per chatbot. My question is on the tier 7 plan if I can use different Custom Tools for each chatbot? Thanks.
Share Tiny Talk
Q: Elite agency structure on Tier 7? Quick clarification.
Hi TinyTalk Team, this deal structure looks brilliant. I just want to clarify a few things before locking in Tier 7:
1. Unlimited Bots: each with its own isolated knowledge base?
2. Multi-Domain Embeds: Can we embed these unique bots across separate client domains for free, as long as we manage everything from our main admin account?
3. Workspace Fee: If a client wants live dashboard...
Share Tiny Talk
Q: Customization and Data Protection (DSGVO)
Hello, I have two questions about your brilliant tool.
- Is your tool fully compliant with the data protection requirements in force in Germany (GDPR)?
- Can I use a short video on a loop as the chat launcher (instead of the small icon with the speech bubble)?
tinytalk
Jun 24, 2026A: Hello!
Thank you for reaching out and appreciate the kind words.
GDPR (DSGVO):
Yes, data protection is important to us. Our primary workload and database is hosted in the EU (Germany/Finland), we offer a DPA (Data Processing Agreement) on request, and we provide the ability to delete user data upon request. That said, when using third-party AI models/providers (OpenAI, Anthropic, OpenRouter...
Share Tiny Talk
Q: Messages vs credits
I spoke to your bot on your website, asking how messages worked and the bot replied:
Message Count: This includes both visitor messages and replies from human agents. AI-generated responses do not count against this limit.
I then asked: just to confirm, if my members ask the bot questions, that will not count against the monthly message limit when the bot naswers them? and the bot replied:
Yes,...
tinytalk
Jun 1, 2026A: Hello,
Thank you for reaching out, and apologies for the delay.
Our paid subscriptions come with included AI usage which are referred to as "credits". So credits are not applicable for AppSumo users, this is why AppSumo pricing page does not show anything about credits.
Otherwise the information you referenced is correct. Both visitor or admin questions towards the agent are counted against...
Share Tiny Talk
No need to reply anymore. If it takes this long to reply to questions while featured on Appsumo, I can just image how long normal support takes to respond. I won't be going with this company
Hello Bruce,
You're right to call us out on this one and honest apologies from our side, we missed this somehow.
All the best,
Oscar