Your app is great. I really like it and I want to use it as my primary personal website. However I need a webchat feature. How can I embed a webchat widget (like Tawk.to or something similar) in the bottom-right corner of the site?
Q: How can we train a WordPress website that regularly receives new pages?
Good evening
We have a WordPress website with e.g. 300 pages with texts from lectures that regularly receives updates for old pages and new pages. How can we train Tiny Talk with the new content? Doing it manually would be a nightmare...
There is no command in the API reference that allows us to add to or delete trained data: https://tinytalk.ai/docs/api-reference
Or does Tiny Talk itself...
Founder Team
tinytalk
Dec 1, 2025
A: Hi! 👋
Thank you for reaching out.
This is indeed one of the present pain points, we do not yet have a recurring updates for URL resources. But we hope to introduce it in near future.
We understand this is far from convenience, some of our customers use a single url like the root of their website (e.g. example.com) and do a crawling, so we discover all links and they just re-run the crawling...
I am suing trial version of tiny talk. Web Chatbot is working fine , But when i tried to integrate connect Tiny Talk with Whatsapp API from my facebook , system is not asking me Whatsapp Business IP and Access token, instead it taking me to my facebook account and each time it asking me create a new whatsapp number in my META and asking me to update the payment method - where as i already have 2...
Founder Team
tinytalk
Dec 1, 2025
A: Hello,
Thank you for reaching out.
We are using the official/recommended WhatsApp Embedded Signup Flow, see here: https://developers.facebook.com/docs/whatsapp/embedded-signup/
It is expected that you will use a Facebook Login which your WhatsApp/Meta business is connected to so that Meta can discover which phone number you already have/connected to your business, if you don't have one,...
Unfortunately, no, we cannot keep both options. It has way too many security and support issues around it. Asking a user to generate an access token is a 20 step guide, no body wants to deal with that, it is huge problem for users as well as for us to support and guide them.
The reason why Meta is unable to find your number is probably you are not logging in with the right Facebook account.
Can Tiny Talk be used solely for WhatsApp auto-answering—trained on my uploaded knowledge base (docs/URLs) with custom rules like keyword triggers, rate limits, or handoffs—without deploying any website widget/agent? I want to skip web integration entirely and just automate replies on my WhatsApp Business number via the Meta API
Founder Team
tinytalk
Dec 1, 2025
A: Hi 👋
Thank you for reaching out.
You can skip the optional web integration entirely, and just automate replies on your WhatsApp Business number via Meta API.
Your chatbot with its knowledge base (docs/urls) + rate limits will be connected to your WhatsApp number.
What we are missing from your requirements is: custom rules like keyword triggers and handoff. The handoff option will be...
Q: Limits applicable for BYOK too?
Hello,
You have limits for characters and messages per month, is there any documentation to the definition of how you calculate these?
Lastly, if we put our own OpenAI API key for example, then do these limits still apply?
Share Tiny Talk
Q: Embed webchat
Your app is great. I really like it and I want to use it as my primary personal website.
However I need a webchat feature. How can I embed a webchat widget (like Tawk.to or something similar) in the bottom-right corner of the site?
Share Tiny Talk
Q: How can we train a WordPress website that regularly receives new pages?
Good evening
We have a WordPress website with e.g. 300 pages with texts from lectures that regularly receives updates for old pages and new pages. How can we train Tiny Talk with the new content?
Doing it manually would be a nightmare...
There is no command in the API reference that allows us to add to or delete trained data:
https://tinytalk.ai/docs/api-reference
Or does Tiny Talk itself...
tinytalk
Dec 1, 2025A: Hi! 👋
Thank you for reaching out.
This is indeed one of the present pain points, we do not yet have a recurring updates for URL resources. But we hope to introduce it in near future.
We understand this is far from convenience, some of our customers use a single url like the root of their website (e.g. example.com) and do a crawling, so we discover all links and they just re-run the crawling...
Share Tiny Talk
Q: Whatsapp integration
I am suing trial version of tiny talk. Web Chatbot is working fine ,
But when i tried to integrate connect Tiny Talk with Whatsapp API from my facebook , system is not asking me Whatsapp Business IP and Access token, instead it taking me to my facebook account and each time it asking me create a new whatsapp number in my META and asking me to update the payment method - where as i already have 2...
tinytalk
Dec 1, 2025A: Hello,
Thank you for reaching out.
We are using the official/recommended WhatsApp Embedded Signup Flow, see here: https://developers.facebook.com/docs/whatsapp/embedded-signup/
It is expected that you will use a Facebook Login which your WhatsApp/Meta business is connected to so that Meta can discover which phone number you already have/connected to your business, if you don't have one,...
Share Tiny Talk
Can you please keep both options?
Like embedded and Business id with access token.
Because if my case meta is not finding my number which is already approved and payment integrated and asking me to create new number
Hi,
Unfortunately, no, we cannot keep both options. It has way too many security and support issues around it. Asking a user to generate an access token is a 20 step guide, no body wants to deal with that, it is huge problem for users as well as for us to support and guide them.
The reason why Meta is unable to find your number is probably you are not logging in with the right Facebook account.
You must login with the correct Facebook account which owns the business where your phone number is integrated and payment method is added.
Q: WhatsApp Auto Answering only?
Can Tiny Talk be used solely for WhatsApp auto-answering—trained on my uploaded knowledge base (docs/URLs) with custom rules like keyword triggers, rate limits, or handoffs—without deploying any website widget/agent? I want to skip web integration entirely and just automate replies on my WhatsApp Business number via the Meta API
tinytalk
Dec 1, 2025A: Hi 👋
Thank you for reaching out.
You can skip the optional web integration entirely, and just automate replies on your WhatsApp Business number via Meta API.
Your chatbot with its knowledge base (docs/urls) + rate limits will be connected to your WhatsApp number.
What we are missing from your requirements is: custom rules like keyword triggers and handoff. The handoff option will be...
Share Tiny Talk