Q: I would like to request a change to my login email
Hi,
I would like to request a change to my login email.
I purchased your Plan 3 and have been using it for almost a year. Unfortunately, I lost my domain, so the email address associated with my account is no longer accessible.
Could you please help me update my account to a new email address? https://prnt.sc/kWEqVcpiU3FG
Thank you very much for your assistance!
Founder Team
Xinterview_Team
Jul 13, 2026
A: Hi Ty_AhaChat,
Thank you for reaching out.
No worries our support team will be happy to help you update your login email address.
Since you no longer have access to the email associated with your account, we will need to verify account ownership before making any changes. Please send an email to [email protected] and include the following:
Q: Does Plan 1 include ability to send candidates a link to apply?
It appears that 'Invite application via link' is included in all Plans (including Plan 1). Can you confirm if 'Candidate response shareable link' from Plan 2 is a different feature, and what that entails, please? Seeking a straightforward solution where candidates receive a link to apply, then answer interview questions (which allow video response), then the in-built AI is able to sift through candidate responses efficiently. Regards
Founder Team
Xinterview_Team
Jun 29, 2026
A: Hello ausservicepro,
Yes, that's correct. All plans, including Plan 1, allow you to generate and share an interview/application link. Each job gets its own unique link, which you can share anywhere (email, website, job boards, social media, etc.). Candidates can open the link, apply, and complete the interview, including video response questions.
Is it possible for this platform to serve as a job board, and accept applications from candidates as well? Only after shortlisting or doing some form of initial review would we then send the link to complete the first interview (through XInterview). It shouldn't be where the only job description page only allows the user to interview, without first applying. If this functionality is possible, it would better serve our needs for a job board and candidate screening process.
Founder Team
Xinterview_Team
Jun 22, 2026
A: Hello mamak,
Yes, this is possible. The platform is designed to be very flexible, allowing you to customize the hiring flow to fit your needs.
If you don’t want candidates to go directly into a video interview as the first step, you can create a landing page or application form with just one simple question (such as a single-choice or short-answer text question) to collect candidate details...
hello id like to reach out to my previous candidates and offer them new job, max results per page seem to be 10
please help
Founder Team
Xinterview_Team
Jun 12, 2026
A: Hello AlexDoesBiz,
Thank you for your feedback. I've forwarded your request to our team and added it to our product roadmap. We understand that being able to export the full list of candidates in bulk would be valuable, and we're aiming to include this improvement in an upcoming release.
If you have any further questions or need more information, please feel free to reach out to our support...
Q: Interviewee AI usage Detection?
Hello. Does your software provide insight to whether the candidate is using AI during their video interview?
Xinterview_Team
Aug 13, 2026A: Hello Tyreek,
XInterview includes an anti-cheating system designed to help recruiters identify suspicious candidate behavior during video interviews.
It includes features such as tab-switch detection, fullscreen monitoring, right-click disabling, and other browser-level controls to prevent cheating.
We’d recommend trying our 14-day trial and experiencing the full platform yourself to see how...
Share XInterview AI
Q: I would like to request a change to my login email
Hi,
I would like to request a change to my login email.
I purchased your Plan 3 and have been using it for almost a year. Unfortunately, I lost my domain, so the email address associated with my account is no longer accessible.
Could you please help me update my account to a new email address?
https://prnt.sc/kWEqVcpiU3FG
Thank you very much for your assistance!
Xinterview_Team
Jul 13, 2026A: Hi Ty_AhaChat,
Thank you for reaching out.
No worries our support team will be happy to help you update your login email address.
Since you no longer have access to the email associated with your account, we will need to verify account ownership before making any changes. Please send an email to [email protected] and include the following:
⦿ Your AppSumo invoice or proof of purchase
⦿ ...
Share XInterview AI
Q: Does Plan 1 include ability to send candidates a link to apply?
It appears that 'Invite application via link' is included in all Plans (including Plan 1). Can you confirm if 'Candidate response shareable link' from Plan 2 is a different feature, and what that entails, please? Seeking a straightforward solution where candidates receive a link to apply, then answer interview questions (which allow video response), then the in-built AI is able to sift through candidate responses efficiently. Regards
Xinterview_Team
Jun 29, 2026A: Hello ausservicepro,
Yes, that's correct. All plans, including Plan 1, allow you to generate and share an interview/application link. Each job gets its own unique link, which you can share anywhere (email, website, job boards, social media, etc.). Candidates can open the link, apply, and complete the interview, including video response questions.
The "Candidate Response Shareable Link"...
Share XInterview AI
Q: Candidate Application before Interview
Hello,
Is it possible for this platform to serve as a job board, and accept applications from candidates as well? Only after shortlisting or doing some form of initial review would we then send the link to complete the first interview (through XInterview). It shouldn't be where the only job description page only allows the user to interview, without first applying. If this functionality is possible, it would better serve our needs for a job board and candidate screening process.
Xinterview_Team
Jun 22, 2026A: Hello mamak,
Yes, this is possible. The platform is designed to be very flexible, allowing you to customize the hiring flow to fit your needs.
If you don’t want candidates to go directly into a video interview as the first step, you can create a landing page or application form with just one simple question (such as a single-choice or short-answer text question) to collect candidate details...
Share XInterview AI
Q: Mass exporting candidates
hello id like to reach out to my previous candidates and offer them new job, max results per page seem to be 10
please help
Xinterview_Team
Jun 12, 2026A: Hello AlexDoesBiz,
Thank you for your feedback. I've forwarded your request to our team and added it to our product roadmap. We understand that being able to export the full list of candidates in bulk would be valuable, and we're aiming to include this improvement in an upcoming release.
If you have any further questions or need more information, please feel free to reach out to our support...
Share XInterview AI
Did this get implemented?
Verified purchaser
Probably not. Don't buy support is horrible. Platform is half broken.