Charla
Features
- White labeling
- iOS and Android apps
- Unlimited widgets
- Unlimited custom fields
- Triggers and events
- Multi-site support
- Live translations
- Customer feedback
- Helpdesk
- Knowledge base
- Pre-chat forms
- Automatic chatflows
- Unlimited chat history
- Unlimited canned responses
- Unlimited conversations
- Unlimited sites
- Unlimited AI chatflows
- Unlimited AI chatbots
- Remove Charla branding
Questions
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Review
Customers appreciate Charla for its comprehensive platform, seamlessly integrating AI chatbot, live chat, and helpdesk features. They praise its effectiveness in automating a large portion of customer support, saving significant time. The setup is straightforward, and the AI becomes more effective with training. The support team, especially Adam, is responsive and helpful. Some minor drawbacks include occasional hiccups and the need for improvements in DKIM support. With an overall rating of 4.3 and a 60-day money-back guarantee, Charla is a solid buy for those in need of an AI chatbot and chat flows solution.
