(In the information on Appsumo I see Kyiv, Ukraine) ◾How secure is your data? ◾Where are you currently located and where do you work?
Where is data hosted? Can I choose the region?
Founder Team
Andrew_AnyChat
Feb 11, 2026
A: Yes, our company is registered in US. Our headquarter in Ukraine (and I'm also located here). Our server infrastructure on Hetzner. Our data is secure and well protected. At this moment you can't choose a region for data storage, but we are actively working on this option.
Would you consider adding text messaging as a communication option alongside with the email option you offer? Perhaps we could connect our own AWS SES?
https://anychat.one/roadmap I saw in the Roadmap plans that you're planning a CRM in Q2. What will it be, what functionality will it have, and what solutions would you compare it to?
🤔 I think this will require introducing funnels and leads in the Kanban view in CRM.
And the Organizations and Contacts modules will need to be significantly expanded.
In CRM, we'll be focusing more on leads (e.g., sales opportunities) within the context of an Organization, even though we'll be contacting a specific Contact/Client.
To upgrade to the Unlimited Agency plan, the required number of codes depends on your current plan:
- If your current plan is Multisite, you need 2 additional codes. - If your current plan is Basic Agency, you need 1 additional code.
Please note that if, after the upgrade, you don't see the correct plan listed (you can verify this at https://anychat.one/app/account/billing), it may be due to...
1)Unlimited Agency plan differences vs Agency plan a)Chatflows - this is Ai response via BYOK? b)15 Agents - is this total per account or per client assigned to Pro+ plan? c)500/month - human/bot/combined? d)500/month - per client or full account?
2)BYOK Bot a)What latest models supported? b)Keys assigned per workspace or bot? Limits be specified? c)What...
Founder Team
Andrew_AnyChat
Feb 10, 2026
A: Hello. 1 - with Unlimited agency plan you will be able to create unlimited number of client accounts. a - chatflows are chatbots designed with our chatbot builder. The chat flow can include AI as well. b - This means you can have up to 15 agents for your own agency account. Your clients will also can have up to 15 agents. But this is only applicable to Basic Agency plan, with Unlimited Agency...
Q: Is your company registered in the USA?
(In the information on Appsumo I see Kyiv, Ukraine)
◾How secure is your data?
◾Where are you currently located and where do you work?
Where is data hosted?
Can I choose the region?
Andrew_AnyChat
Feb 11, 2026A: Yes, our company is registered in US.
Our headquarter in Ukraine (and I'm also located here).
Our server infrastructure on Hetzner.
Our data is secure and well protected.
At this moment you can't choose a region for data storage, but we are actively working on this option.
Share AnyChat
Q: Text Message
Would you consider adding text messaging as a communication option alongside with the email option you offer? Perhaps we could connect our own AWS SES?
Andrew_AnyChat
Feb 11, 2026A: We will consider this.
Share AnyChat
Q: 👤CRM
https://anychat.one/roadmap
I saw in the Roadmap plans that you're planning a CRM in Q2.
What will it be, what functionality will it have, and what solutions would you compare it to?
Share AnyChat
Verified purchaser
🤔
I think this will require introducing funnels and leads in the Kanban view in CRM.
And the Organizations and Contacts modules will need to be significantly expanded.
In CRM, we'll be focusing more on leads (e.g., sales opportunities) within the context of an Organization, even though we'll be contacting a specific Contact/Client.
Q: For customers who want to upgrade their plan
To upgrade to the Unlimited Agency plan, the required number of codes depends on your current plan:
- If your current plan is Multisite, you need 2 additional codes.
- If your current plan is Basic Agency, you need 1 additional code.
Please note that if, after the upgrade, you don't see the correct plan listed (you can verify this at https://anychat.one/app/account/billing), it may be due to...
Share AnyChat
Verified purchaser
https://anychat.one/app/account/billing
So, to utilize its full potential,
older users should have:
◾6 promotional codes
And new users:
◾3 promotional codes
?
🤔
What if we have more codes in the panel?
Q: Unlimited Agency Plans Pro+ plan assigning / BYOK Bot Conversations / Workspaces, clients, WL
Hi Andrew,
Could you please clarify:
1)Unlimited Agency plan differences vs Agency plan
a)Chatflows - this is Ai response via BYOK?
b)15 Agents - is this total per account or per client assigned to Pro+ plan?
c)500/month - human/bot/combined?
d)500/month - per client or full account?
2)BYOK Bot
a)What latest models supported?
b)Keys assigned per workspace or bot? Limits be specified?
c)What...
Andrew_AnyChat
Feb 10, 2026A: Hello.
1 - with Unlimited agency plan you will be able to create unlimited number of client accounts.
a - chatflows are chatbots designed with our chatbot builder. The chat flow can include AI as well.
b - This means you can have up to 15 agents for your own agency account. Your clients will also can have up to 15 agents. But this is only applicable to Basic Agency plan, with Unlimited Agency...
Share AnyChat
Can we use claude API?
Verified purchaser
You can use it with Open Router or Straico.