BreezeDoc Questions

Showing 1 - 20 of 140 questions

Q: Logo Available with Tier 3 what about CNAME

Hi Guys:
We deal with large Federal and Commercial entities who refuse to open any documents with url different to the sender. This would require any documents for signature to present with our companies URL instead of any other url, breezedoc.com or whatever is used with Breezedoc.
I have not tried Breezedoc however I believe what we require is the ability to create a CNAME in our DNS.
Is this possible now or is this on the roadmap?
Thanks

ac06eb6200af4ca1b3f09a9ed9f0c85cPLUSOct 7, 2024
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Q: Just purchased tier 3 but tier not upgraded!

Hello i was looking for a support chat to send in, I had breezedoc a while back but decided today to purchase tier 3, its not upgrading my account can someone please assist! Super pumped to use the apis !

liv8entOct 3, 2024
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Founder Team
Natasha_originals

Natasha_originals

Oct 8, 2024

A: Hello liv8ent,

Thank you for your email!

Please send an email to our support team at support@breezedoc.com, and we will happily assist with your license!

We look forward to hearing from you!

With kind regards,
Team Originals

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Q: How to activate my Tier 4 plan?

bobjrussoPLUSSep 30, 2024
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Founder Team
Natasha_originals

Natasha_originals

Oct 2, 2024

A: Hello bobjrusso,

Thank you for your email!

Please send an email to our support team at support@breezedoc.com, and we will happily assist with your license!

We look forward to hearing from you!

With kind regards,
Team Originals

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Q: Sending to multiple recipients

Does sending to multiple recipients work?

In the first two sendings I have made, it is only sent to the first recipient. In order to send it to the rest of the recipients, you have to click on the send button one by one.

Is this correct?

I understand that it is not. But it has already happened to me on the two occasions that I have tried. That's why I don't know if there could be a possible error or malfunction.

Eduardo_LSep 30, 2024
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Q: How do we get support

How do we get support for this app? There is no "Help" or "Support" or "Chat" in the app at all. I have a document that I need to sign and once I click the "Confirm and send signed document" nothing happens. Looking in the console, I see that there is an error message with "Failed to load resource: the server responded with a status of 500 ()"

That's not very comforting.

flacostePLUSSep 26, 2024
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Founder Team
Natasha_originals

Natasha_originals

Sep 28, 2024

A: Hello flacoste,

Thank you for your email! :)

Our support team is only an email away, and you may reach us at support@breezedoc.com, and we will happily assist further!

We look forward to hearing from you!

With kind regards,
Team Originals

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