Hello BreezeDoc team, I’m reaching out for assistance with the platform. Could we schedule a Zoom meeting? I believe it won’t take up too much of your time. Thank you in advance! As a content creator, I’m nearly finished with my video, but I want to ensure I fully understand this tool so that my viewers can achieve success.
Q: "Confirm and Sign the Document" button is not working
Recipient has entered all of the necessary information and advanced to the button titled "Confirm and Sign the Document". But when she does, she is not taken to the "Good Job" page and there is no indication in the admin that the form has been successfully submitted.
Thank you for reaching out and for being one of our early supporters! That's a great question, and I can certainly clarify what having a "Tier 3 legacy" plan means. I understand it can be confusing when you can't see the specific details in your account settings anymore.
"Legacy" simply means you have a plan from our original AppSumo launch that is no longer available for purchase. The...
Hello, I see that I can customize the text of the email sent to request signing the document, and that I can send a reminder automatically 3 days before expiring. But how to customize the reminder email?
Thank you for your question! You’re absolutely right — you can customize the email text when you send a document for signing. The option to customize the reminder email will appear as part of that same flow after you hit the button to send the document for signing.
Once you initiate the sending process, you’ll see the fields where you can adjust the email content, including...
Q: why are my documents not loading?
Share BreezeDoc
Q: Hey team I need your help I am a early adoptor
Hello BreezeDoc team, I’m reaching out for assistance with the platform. Could we schedule a Zoom meeting? I believe it won’t take up too much of your time. Thank you in advance! As a content creator, I’m nearly finished with my video, but I want to ensure I fully understand this tool so that my viewers can achieve success.
Share BreezeDoc
Q: "Confirm and Sign the Document" button is not working
Recipient has entered all of the necessary information and advanced to the button titled "Confirm and Sign the Document". But when she does, she is not taken to the "Good Job" page and there is no indication in the admin that the form has been successfully submitted.
Share BreezeDoc
Q: I seem to have the tier 3 legacy: what does this mean? i don't see any details anymore in my settings
Luka_originals
Jun 16, 2025A: Hello,
Thank you for reaching out and for being one of our early supporters! That's a great question, and I can certainly clarify what having a "Tier 3 legacy" plan means. I understand it can be confusing when you can't see the specific details in your account settings anymore.
"Legacy" simply means you have a plan from our original AppSumo launch that is no longer available for purchase. The...
Share BreezeDoc
Q: Customize reminder e-mail
Hello, I see that I can customize the text of the email sent to request signing the document, and that I can send a reminder automatically 3 days before expiring. But how to customize the reminder email?
Natasha_originals
Jun 16, 2025A: Hi soyoo.re,
Thank you for your question!
You’re absolutely right — you can customize the email text when you send a document for signing.
The option to customize the reminder email will appear as part of that same flow after you hit the button to send the document for signing.
Once you initiate the sending process, you’ll see the fields where you can adjust the email content, including...
Share BreezeDoc