BreezeDoc Questions

Showing 1 - 5 of 319 questions
michael20michael20
michael20PLUS
Nov 25, 2025
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Q: Original Purchaser

I was one of the original, original purchasers (4/24/2024) and purchased the Tier 4 plan. That plan is limited to 40 docs per month. Your current Agency plan is unlimited docs with many more features.

I'm sure it was just an oversight to forget about us very early purchasers and not upgrade us to unlimited docs per month as well.

Who do we need to contact to get that fixed?

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alexsaramalexsaram
alexsaram
Nov 13, 2025
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Q: GDPR and DPA

Hi, I have a question regarding the DPA you provided.

In the current template, Sumo Group Inc. (BreezeDoc) is listed both as the Data Controller (Company) and as the Data Processor.
As far as I know, under GDPR, these two roles cannot be fulfilled by the same entity in the same processing activity.

Could you please clarify whether this is a placeholder issue and update the DPA so that:

- the...

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sl.crane.consultingsl.crane.consulting
sl.crane.consulting
Nov 13, 2025
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Q: Can you clarify agency account

I bought a copy of the agency version figuring that I was an agency I could use this for multiple clients and branding. Apparently the teams features is what you call agency and you can assign only one brand. Looking over the docs it says there is a feature to change logo of the team at Team ➜ Settings ➜ Branding but that does not exist anywhere in the setup. I did get team added but from the...

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startupgenesisstartupgenesis
startupgenesis
Nov 1, 2025
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Q: how are you different from boloforms

do you have a comparisson chart that will allow us to see the difference between you and boloforms? thx

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itpoitpo
itpo
Oct 30, 2025
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Q: I purchased Agency plan which has up to 10 team members, but it's requiring them to upgrade to use same features??

Simple question, is each of my 10 team member required to also pay the lifetime fee to send unlimited documents, or is there a way for they to benefit from my already purchased license

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