Q: White-label / Remove AppSumo branding from footer?
hello Sumo team,
I’m currently using BreezeDoc and had a question about branding/white-labeling.
The documents/footer includes AppSumo branding (e.g., “Part of the AppSumo family…”). For higher tiers, is there an option (or any plans) to remove or hide this footer branding?
This is important for client-facing use, where a fully white-labeled experience is needed.
Q: I am not recieving the document signature emails
Hi, I have a license from SppSumo. I noticed that BreezeDoc is not sending the notification emails to the signers. I tried sending emails with different documents and templates, and to signers on different domains, but no one is receiving them.
Having this same issue. If it's urgent, you can copy the signing link and manually send it out to your client/customer (that's what I've started doing). Hopefully they get it fixed soon though.
Why is Breezedoc down AGAIN? Can't log in and your verification codes are not being processed. This needs to be resolved ASAP.
Founder Team
Luka_originals
Apr 27, 2026
A: Hello, thanks for reaching out!
Sorry to hear you're locked out. As a first step, please try logging in from an incognito or private browser window — that rules out cached session data and browser extensions, which are the most common cause of "worked yesterday, broken today" login issues. If you have a second browser available, testing there is an even cleaner check.
Q: Suddenly, we can’t log in BreezeDoc. What happened?
Founder Team
Luka_originals
Apr 27, 2026
A: Hello, thanks for reaching out!
Sorry to hear you're locked out. As a first step, please try logging in from an incognito or private browser window — that rules out cached session data and browser extensions, which are the most common cause of "worked yesterday, broken today" login issues. If you have a second browser available, testing there is an even cleaner check.
Q: Emails are not sending to clients!?
This system seems broken as have performed several tests...
Considering this is the primary function of the product could we get an update asap please.
Having to send manual contract links defeats the usability of this product.
Share BreezeDoc
Yes I logged this as a ticket two weeks and still no update. Not good.
Q: White-label / Remove AppSumo branding from footer?
hello Sumo team,
I’m currently using BreezeDoc and had a question about branding/white-labeling.
The documents/footer includes AppSumo branding (e.g., “Part of the AppSumo family…”). For higher tiers, is there an option (or any plans) to remove or hide this footer branding?
This is important for client-facing use, where a fully white-labeled experience is needed.
Also, are there any plans...
Share BreezeDoc
Q: I am not recieving the document signature emails
Hi,
I have a license from SppSumo. I noticed that BreezeDoc is not sending the notification emails to the signers.
I tried sending emails with different documents and templates, and to signers on different domains, but no one is receiving them.
Please advise.
Share BreezeDoc
Verified purchaser
Having this same issue. If it's urgent, you can copy the signing link and manually send it out to your client/customer (that's what I've started doing). Hopefully they get it fixed soon though.
Same issue
Q: Breezedoc not working AGAIN ?????
Why is Breezedoc down AGAIN? Can't log in and your verification codes are not being processed. This needs to be resolved ASAP.
Luka_originals
Apr 27, 2026A: Hello, thanks for reaching out!
Sorry to hear you're locked out. As a first step, please try logging in from an incognito or private browser window — that rules out cached session data and browser extensions, which are the most common cause of "worked yesterday, broken today" login issues. If you have a second browser available, testing there is an even cleaner check.
If incognito doesn't get...
Share BreezeDoc
Q: Suddenly, we can’t log in BreezeDoc. What happened?
Luka_originals
Apr 27, 2026A: Hello, thanks for reaching out!
Sorry to hear you're locked out. As a first step, please try logging in from an incognito or private browser window — that rules out cached session data and browser extensions, which are the most common cause of "worked yesterday, broken today" login issues. If you have a second browser available, testing there is an even cleaner check.
If incognito doesn't get...
Share BreezeDoc