I am trying to contact you—support, email, website—nothing works. You launched your product on AppSumo and then simply disappeared. They say nothing on AppSumo. You need to give an update on what is going to happen with LancePilot.
How about a class-action complaint to AppSumo, it really was a scam, they collected money and ceased operations, a collective complaint and providing information about the owner, if he's involved in another app this should stop and scam offers shouldn't appear on the market.
Q: URGENT: Timeline for Refunds and Data Retrieval Following Abrupt Shutdown
To Istiak Ahmad:
The abrupt shutdown of Lancepilot without adequate notice or a transition plan is a massive failure of your responsibility to the customers who trusted you. You took our money and our data, and abandoning the platform in this manner causes direct operational damage to our businesses. "Startups fail" is never a valid excuse for leaving your users completely stranded.
Q: Lancepilot offline
I am trying to contact you—support, email, website—nothing works. You launched your product on AppSumo and then simply disappeared. They say nothing on AppSumo. You need to give an update on what is going to happen with LancePilot.
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Q: Out of business - Paid Extra for Addons Need Refund it was a LTD
Most disapointing tool ever which had a good potential.
We need to find a way to get refunded if anyone has any idea please share here.
last message from them was they are raising funds etc etc.
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same here no one responding
Verified purchaser
How about a class-action complaint to AppSumo, it really was a scam, they collected money and ceased operations, a collective complaint and providing information about the owner, if he's involved in another app this should stop and scam offers shouldn't appear on the market.
Q: WebSite is down 404 error
Site have weeks down. Why they do not face it?
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same here no one responding
Q: URGENT: Timeline for Refunds and Data Retrieval Following Abrupt Shutdown
To Istiak Ahmad:
The abrupt shutdown of Lancepilot without adequate notice or a transition plan is a massive failure of your responsibility to the customers who trusted you. You took our money and our data, and abandoning the platform in this manner causes direct operational damage to our businesses. "Startups fail" is never a valid excuse for leaving your users completely stranded.
We demand...
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Q: Has LancePilot gone out of business?
from a staff member: Please confirm.
Hi Angus,
Just an update.
All support channels are not responsive.
I normally communicate with them via WhatsApp however it looks like their WhatsApp Channel has been closed.
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even for us no response here either, he has to refund the money. Cant be so patient
Verified purchaser
https://www.linkedin.com/in/istiak-ahmad/
same here no one responding