I'm on free trial and I could not select a date for booking on the front-end. It hangs and I always get the "something went wrong..." error. After several attempts, I gave up. Please let me know if this is fixed so I can try again. Thanks!
We’ve identified the issue with your account—your service was set to a duration of 0, which caused a glitch in our UI. It shouldn’t be possible to set a service duration to 0, but it seems we missed this edge case 🙇
Thank you for bringing this to our attention! We’re working on a fix for the issue. In the meantime, we’ve updated your service duration to 30 minutes to prevent further...
O serviço não é whitelabel, certo? Isso quer dizer então que o uso é individual. Não posso nem vender o serviço pra alguém e nem usar em mais de uma empresa, mesmo sendo minha e com horários com sobreposição? Achei muito interessante seu app.
A: Hi there! 👋 We don't have a white label offering at the moment. You will need one account for each business entity, although it might be possible to run a business with several locations under one account. If you need to accommodate many accounts, get in touch with the team so we can come up with an alternative approach: www.lapsula.com Thank you for your questions! 😄
A: Hi! 👋 We are currently working on recurring appointments, it's one of the features that we will ship soon. Check our latest video for more info: https://www.youtube.com/watch?v=DScwfsmEPPQ Thanks for your question! 😄
Recurrence is still under heavy development. The first iteration will likely be available only in the back office, meaning your customers won’t be able to book recurring appointments. Subsequent plans include group appointments (e.g., a yoga class that happens every Wednesday) and pack bookings with customisable time padding between each booking. All features are subject to further definition.
Q: I have a website where businesses sign up and sell appointments
I have a website where businesses sign up and sell appointments; questions: 1. do you have a bigger tier option? right now I have 800+ business in my platform plus public users. 2. can businesses users manage their own appointment calendar? 3. Is Apple calendar coming? 4. Payment processing: currently my checkout collects all payments and pays the business a percentage minus our commission - can your platform do this?
A: Hi! 👋 We will add a German translation for the booking page and notification emails in the next batch of translations, but we don't have plans of translating the whole application yet. Thank you for your question! 😄
Q: Error on free trial
I'm on free trial and I could not select a date for booking on the front-end. It hangs and I always get the "something went wrong..." error. After several attempts, I gave up. Please let me know if this is fixed so I can try again. Thanks!
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Jan 11, 2025A: Hi!
We’ve identified the issue with your account—your service was set to a duration of 0, which caused a glitch in our UI. It shouldn’t be possible to set a service duration to 0, but it seems we missed this edge case 🙇
Thank you for bringing this to our attention! We’re working on a fix for the issue. In the meantime, we’ve updated your service duration to 30 minutes to prevent further...
Share Lapsula
Q: Posso usar em mais de 1 negócio?
O serviço não é whitelabel, certo?
Isso quer dizer então que o uso é individual.
Não posso nem vender o serviço pra alguém e nem usar em mais de uma empresa, mesmo sendo minha e com horários com sobreposição?
Achei muito interessante seu app.
xvelasqu
Jan 10, 2025A: Hi there! 👋
We don't have a white label offering at the moment. You will need one account for each business entity, although it might be possible to run a business with several locations under one account.
If you need to accommodate many accounts, get in touch with the team so we can come up with an alternative approach: www.lapsula.com
Thank you for your questions! 😄
Share Lapsula
Q: Can clients book for mulitple days?
Can clients book for consecutive days? Or even weeks?
xvelasqu
Jan 10, 2025A: Hi! 👋
We are currently working on recurring appointments, it's one of the features that we will ship soon. Check our latest video for more info: https://www.youtube.com/watch?v=DScwfsmEPPQ
Thanks for your question! 😄
Share Lapsula
Will recurring appointments work like multi-day wherein clients can book for multiple consecutive days or even weeks?
Recurrence is still under heavy development. The first iteration will likely be available only in the back office, meaning your customers won’t be able to book recurring appointments. Subsequent plans include group appointments (e.g., a yoga class that happens every Wednesday) and pack bookings with customisable time padding between each booking.
All features are subject to further definition.
Q: I have a website where businesses sign up and sell appointments
I have a website where businesses sign up and sell appointments; questions:
1. do you have a bigger tier option? right now I have 800+ business in my platform plus public users.
2. can businesses users manage their own appointment calendar?
3. Is Apple calendar coming?
4. Payment processing: currently my checkout collects all payments and pays the business a percentage minus our commission - can your platform do this?
xvelasqu
Jan 9, 2025A: Hi there! 👋
Let me go through your questions:
1. I suggest you reach out to us by email at info@lapsula.com to see how we could accommodate so many accounts under a single administrator.
2. Correct, you can invite people to any account with an "Admin" or "Manager" role.
3. Apple Calendar integration is not on our roadmap, but we can consider it. In the meantime, I'd suggest you check if it...
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Q: kommt die software auch in deutscher sprache?
xvelasqu
Jan 9, 2025A: Hi! 👋
We will add a German translation for the booking page and notification emails in the next batch of translations, but we don't have plans of translating the whole application yet.
Thank you for your question! 😄
Share Lapsula