Hello, your product looks great and I before making a decision and investing the time in setting ti up it I would like to know a couple of things, as my current booking solution will close in October and would need something similar: 1. Do you have or plan to have a widget for wordpress? Something that looks like a chatbot, but it's just opens to book an appointment 2. How branded is it? When a client books a session using lapsula, at which touch points (if any) would they see lapsula? 3. Email reminders, am I right to think that I will be able to set it up so that it's sent through my own email address?
1. We have an embed you can add to your WordPress website.
2. You can customize your booking page and even add your own domain or subdomain.
3. Currently, reminders are sent from our email address. However, you can connect your WhatsApp or WhatsApp Business account, and reminders will then be sent from your own number.
We support online payments through Stripe with no commission on our end. If you're performing your services at the customer's location, you can use our custom forms feature (available in the "Services" section of the web application) to ask the user for their address at the time of booking.
Hi, i wonder: can you make a form where 1) you can choose the Consultant you want, 2) then choose his free time slot 3) then make a booking WITHOUT any payment. ? And is the integration with office 365 (Outlook) coming?
Yes, what you're describing is absolutely possible. You just need to create the staff member accounts, set up their schedules, and ensure they are assigned to the correct services. Then, edit the service and turn on the "Mandatory professional selection" setting.
Regarding Office 365, we don't have a specific release date yet. In the meantime, you can connect it using...
Hi, I read that you are preparing a white label offer. Do you know when it will be released? I would also like to know if I purchase the available plan now and you release the white label version, how will the transition to the new plan be managed? Another question: I tried to download the app from the store to see how it worked, and as soon as I logged in, it generated some services, but once that was done, it was no longer possible to modify it from the app. Why? Another question: if I have a team, will each of them have to create a different account to manage the app, or will they all log in with the same account? Another question: if I want to insert the iframe into my website, will I be able to adapt it to my website's style?
While we don't have a release date for a white label plan for Lapsula, we continue to add features that allow you to customize the application with your own branding and visual identity.
The mobile apps are designed for managing appointments and receiving push alerts for booking changes. The onboarding and account setup experience is limited on mobile, so you should manage these...
Q: How do we disable email notifications on booking confirmation to Clients?
Hello, may I know how we can disable email notifications on booking confirmation to Clients? i reached out to your support chat but haven't received any reply. Your swift response would be much appreciated. Thanks!
You can disable that under "Settings" > "Communications". Regarding your chat support inquiry, you'll need to share an email address with us if you're contacting us outside of office hours; otherwise, we have no way to follow up.
Q: Wordpress Widget and branding
Hello, your product looks great and I before making a decision and investing the time in setting ti up it I would like to know a couple of things, as my current booking solution will close in October and would need something similar:
1. Do you have or plan to have a widget for wordpress? Something that looks like a chatbot, but it's just opens to book an appointment
2. How branded is it? When a client books a session using lapsula, at which touch points (if any) would they see lapsula?
3. Email reminders, am I right to think that I will be able to set it up so that it's sent through my own email address?
Thank you very much!
Verified purchaser
xvelasqu
Oct 2, 2025A: Hi there! 👋
Let me answer your questions:
1. We have an embed you can add to your WordPress website.
2. You can customize your booking page and even add your own domain or subdomain.
3. Currently, reminders are sent from our email address. However, you can connect your WhatsApp or WhatsApp Business account, and reminders will then be sent from your own number.
Thank you for your...
Share Lapsula
Q: Does Lapsula have the capability to offer paid bookings at a Customer's Location (home or work)? If so, how?
Verified purchaser
xvelasqu
Sep 29, 2025A: Hi there! 👋
We support online payments through Stripe with no commission on our end. If you're performing your services at the customer's location, you can use our custom forms feature (available in the "Services" section of the web application) to ask the user for their address at the time of booking.
Thank you for your question! 🚀
Share Lapsula
Perfect! Thanks!
Q: Simple scheduling for 3
Hi, i wonder: can you make a form where
1) you can choose the Consultant you want,
2) then choose his free time slot
3) then make a booking
WITHOUT any payment.
?
And is the integration with office 365 (Outlook) coming?
Verified purchaser
xvelasqu
Sep 20, 2025A: Hi there! 👋
Yes, what you're describing is absolutely possible. You just need to create the staff member accounts, set up their schedules, and ensure they are assigned to the correct services. Then, edit the service and turn on the "Mandatory professional selection" setting.
Regarding Office 365, we don't have a specific release date yet. In the meantime, you can connect it using...
Share Lapsula
Q: White Label
Hi, I read that you are preparing a white label offer. Do you know when it will be released? I would also like to know if I purchase the available plan now and you release the white label version, how will the transition to the new plan be managed? Another question: I tried to download the app from the store to see how it worked, and as soon as I logged in, it generated some services, but once that was done, it was no longer possible to modify it from the app. Why? Another question: if I have a team, will each of them have to create a different account to manage the app, or will they all log in with the same account? Another question: if I want to insert the iframe into my website, will I be able to adapt it to my website's style?
Verified purchaser
xvelasqu
Sep 20, 2025A: Hi! 👋
While we don't have a release date for a white label plan for Lapsula, we continue to add features that allow you to customize the application with your own branding and visual identity.
The mobile apps are designed for managing appointments and receiving push alerts for booking changes. The onboarding and account setup experience is limited on mobile, so you should manage these...
Share Lapsula
Q: How do we disable email notifications on booking confirmation to Clients?
Hello, may I know how we can disable email notifications on booking confirmation to Clients?
i reached out to your support chat but haven't received any reply. Your swift response would be much appreciated. Thanks!
Verified purchaser
xvelasqu
Sep 16, 2025A: Hi there! 👋
You can disable that under "Settings" > "Communications". Regarding your chat support inquiry, you'll need to share an email address with us if you're contacting us outside of office hours; otherwise, we have no way to follow up.
Thank you for reaching out. All the best! 🚀
Share Lapsula