MyMemo Questions

Showing 1 - 5 of 539 questions
riadafriadaf
riadafPLUS
Jun 13, 2026
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Q: "Related memo in AI chat 8"?

"Related memo in AI chat 8":
1. how does mymemo decide from wich notes to pull the answers,
2. how does this work.
3. can the iser choose manually?
4. is there an option to arrange notes in folders and refer mymemo to a specific notes folder?

Founder Team
Tony_MyMemo

Tony_MyMemo

Jun 23, 2026

A: Great questions!

1 & 2. The "Related Memo in AI Chat" feature automatically retrieves the most relevant notes based on your question. Through our testing, using the top 8 related memos consistently delivered the best balance between relevance and answer quality. Interestingly, including more notes doesn't necessarily improve results—in many cases it can actually make the AI less focused.

3 &...

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riadafriadaf
riadafPLUS
Jun 12, 2026
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Q: Storage limits?

I have a library of 200‑gigabyte PDF and Word document files. Can myMIMO support uploading them? Is there a storage limit?

Founder Team
Tony_MyMemo

Tony_MyMemo

Jun 23, 2026

A: Thanks for your question! While MyMemo is designed to handle large personal knowledge libraries, the practical limits depend on factors such as file size, upload method, processing capacity, and your subscription plan.

If you have a particularly large collection (such as hundreds of gigabytes of PDFs and documents), we'd recommend starting with a smaller subset first. This allows you to...

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George2500George2500
George2500PLUS
Jun 9, 2026
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Q: MCP

Hi
I love your tool! I purchased it more then1 year ago . It would be so much more useful if a Mymemo MCP comes out for Chatgpt and Claude, so i can chat with the AI what i saved the last days, weeks or months.
An MCP would be a game changer for using MyMemo AI.
Is this maybe in the pipeline and do you have an estimated tiemline for it?
Thank you

Founder Team
Tony_MyMemo

Tony_MyMemo

Edited Jun 23, 2026

A: Thank you for your support and for being with us for over a year!

We're actively working on MCP support, and we agree that being able to access and chat with your MyMemo knowledge directly from ChatGPT, Claude, and other AI tools would be a powerful experience.

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mightyoakukmightyoakuk
mightyoakuk
Jun 9, 2026
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Q: Why am I constantly being logged out?

Hi, this is driving me nuts. I'm trying to use my memo effectively, and I'm constantly being logged out of the browser and the plugin. Not only that, it nags me to log back in again, and I have to log into them both separately. Can somebody please explain why this is?
It's the same with that app on my iPhone and Android too.

Founder Team
Tony_MyMemo

Tony_MyMemo

Jun 23, 2026

A: Hi, sorry for the inconvenience. For security reasons, MyMemo currently keeps users logged in for up to 2 weeks before requiring re-login.

If you’re being logged out more frequently than that across the browser, extension, iPhone, or Android app, that’s not expected. Please contact us at [[email protected]](mailto:[email protected]) with details such as your account email, device/browser, app...

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floedebollefloedebolle
floedebollePLUS
Jun 8, 2026
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Q: "MyMemoAI is Unavailable"

downloaded the app and made an account.

All I get in the app is: "MyMemoAI is Unavailable. Please try later"

This has been ongoing for a week now.
Are you aware of this issue? Is this being fixed?

Founder Team
Tony_MyMemo

Tony_MyMemo

Jun 8, 2026

A: Hi, Do you mean ios app or android app? Fron app store and play store? we have nit recieved similar report, could you tell us more details or send to [email protected]?

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